Senior Enterprise Account Manager
Do you enjoy building trusted partnerships with enterprise clients and helping them unlock greater value from their data solutions?
Do you thrive in a consultative environment where collaboration and customer success drive growth?
About Us
Global Nexis® Solutions, part of LexisNexis and the global RELX corporate family, connects customers to market-leading data through a flexible suite of scalable solutions, including our flagship Nexis® platform.
By enabling fast access to enriched data with intelligent technologies, we empower organisations across financial services, professional services, PR & communications, media, non-profit, government, and academic sectors to discover insights that drive confident, performance-led decisions.
About the Role
As a Senior Enterprise Account Manager, you’ll manage a defined portfolio of enterprise clients across the UK.
Your focus will be on retaining and growing revenue by deepening relationships, driving product adoption, and identifying opportunities for cross-sell and upsell.
You’ll work closely with customer success, product, segment and marketing teams to ensure clients receive outstanding value from our data and AI-driven solutions.
Key Responsibilities
- Manage and grow a portfolio of enterprise-level accounts, maintaining high customer satisfaction and strong renewal performance.
- Build trusted relationships with senior stakeholders to understand evolving business needs and align Nexis® solutions to deliver measurable value.
- Identify opportunities for cross-sell and upsell across the portfolio, working with product and segment to tailor solutions for each client.
- Partner with Customer Success Managers to ensure smooth onboarding, adoption, and retention throughout the customer lifecycle.
- Develop account plans that outline renewal, growth, and engagement strategies for each key client.
- Leverage Salesforce and internal dashboards to manage pipeline, forecast accurately, and maintain up-to-date account information.
- Act as a customer advocate internally, providing feedback to product, marketing, and leadership to improve customer experience and solution relevance.
Requirements:
- Experience managing enterprise or large B2B accounts, ideally within data, SaaS, information, or professional services sectors.
- Strong commercial awareness with experience managing account growth and renewals.
- Consultative and solutions-driven approach with the ability to engage senior client stakeholders.
- Proven track record of meeting or exceeding renewal and cross-sell objectives.
- Excellent presentation, negotiation, and communication skills.
- Ability to work independently and collaboratively, managing accounts across the UK
- Familiarity with Salesforce or similar CRM tools is advantageous.
- UK-based (ideally London or South-East), with occasional travel for client meetings.
What We Offer
- Competitive base salary with performance-based incentives.
- Continuous learning and development opportunities, including access to leadership mentoring.
- Hybrid working environment with flexibility and autonomy.
- The chance to represent a globally recognised brand in a fast-evolving, data-driven industry.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
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What We Do
LexisNexis Legal & Professional is a leading global provider of legal, regulatory and business information and analytics that help customers increase productivity, improve decision-making and outcomes, and advance the rule of law around the world.
We help lawyers win cases, manage their work more efficiently, serve their clients better and grow their practices. We assist corporations in better understanding their markets, monitoring their brands and competition, and in mitigating business risk. We collaborate with universities to educate students, and we support nation-building with governments and courts by making laws accessible and strengthening legal infrastructures. We partner with leading global associations and customers to collect evidence against war criminals and provide tools to combat human trafficking.
LexisNexis Legal & Professional, which serves customers in more than 130 countries with 10,000 employees worldwide, is part of RELX Group, a global provider of information and analytics for professional and business customers across industries.
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