The Role
Lead and grow an ~8-person cross-disciplinary Foundations engineering team owning core platform systems (GraphQL, client data sync, mobile frameworks, CI/testing). Drive technical direction, prioritize multi-domain work, make system design decisions at scale, partner with senior engineering leaders, and coach a distributed team to keep core systems performant and scalable.
Summary Generated by Built In
Small businesses represent 99.9% of all companies, yet they're still forced to choose between clunky, outdated enterprise phone systems or their personal phones. This multi-billion dollar market has been overlooked for decades, left to cobble together solutions that slow them down instead of helping them grow.
Quo is changing that. We bring calls, texts, and customer information together into one easy-to-use, AI-powered platform. We’re not just building a phone system. We’re setting a new standard for how businesses connect with their customers.
Driven by our values, we move fast, build with determination, and obsess over delivering value to the businesses that have been underserved for far too long.
Today, Quo is trusted by more than 90,000 companies and rated #1 in customer satisfaction on G2. We’re backed by Y Combinator, Tiger Global, Craft Ventures, Slow Ventures, and other top-tier investors. It’s safe to say we’re onto something big.
About the roleWe're looking for a Senior Engineering Manager to lead our Foundations team, the group that builds and scales the technical and organizational infrastructure the rest of Quo's engineering org is built on. Foundations is a uniquely cross-disciplinary team of mobile, web, and backend engineers responsible for the core systems everything else depends on: our GraphQL platform, client data sync, mobile frameworks (Kotlin Multiplatform), CI and testing platforms, and the core architecture of our client systems. As Quo grows quickly, this team keeps the heart of our product fast, reliable, and ready to scale.
This is a hands-on leadership role for someone who has managed across more than one engineering domain and is comfortable balancing competing priorities across a diverse, multi-threaded portfolio rather than a single workstream. You'll inherit an established team of around eight engineers and partner closely with senior engineering leadership to set technical direction.
- Lead, support, and grow a team of around eight engineers spanning mobile, web, and backend, owning the core platform and infrastructure the wider engineering org builds on
- Drive the team's biggest near-term priorities, including our GraphQL implementation, client data sync, and improving the performance and architecture of core Quo systems
- Balance the demands of a fast-growing product organization against the ongoing need to rewrite and scale our core systems
- Make and guide high-quality technical decisions across multiple domains at once, staying close enough to the technology to earn and keep your team's trust
- Manage trade-offs and prioritization across a diverse portfolio of mobile, web, and backend work
- Partner with peer engineering managers, staff and principal engineers, and adjacent teams such as cloud infrastructure and developer experience to align on platform direction
- Coach and develop a talented, distributed group of engineers
About you
- You've led engineering teams as a manager, ideally with responsibility spanning more than one domain (some combination of mobile, web, and backend)
- You bring deep technical experience and can actively help your team with technical decision-making and system design
- You're strong on system design and have operated at scale or through rapid scaling, whether at a larger company or in a higher-traffic environment, and have felt the stress of growth firsthand
- You're comfortable owning a diverse, multi-threaded portfolio and making clear trade-offs across competing priorities
- You lead with empathy and are effective managing a diverse, distributed team
- You communicate clearly and can hold your own on technical direction with senior stakeholders
- Experience managing managers (this role is primarily about strong engineering management craft, but management-of-managers experience is a plus)
- Hands-on familiarity with GraphQL, client data sync, mobile platform frameworks such as Kotlin Multiplatform, or CI and testing platforms
- A track record building or scaling platform and core infrastructure teams in a high-growth startup environment
Compensation
The annual base salary range for this position is as follows, plus equity and benefits:
- SF Bay Area, Los Angeles, Seattle, Portland, Boston, New York, and Washington, DC Metro: $206,000 - $242,000 USD
- All other US Locations: $186,000 - $217,000 USD
- Canada: $189,000 - $222,000 CAD
The ranges displayed reflect the target for new hire salaries, and within each range, individual pay is determined by your skills and experience, as well as relevant education. Your recruiter can share more and answer questions about the specific salary range during the hiring process.
Salary is just one component of Quo's total compensation package. Your total rewards package will include equity, extensive medical coverage, a monthly lifestyle stipend, and a flexible PTO policy.
Who we areAs a fully remote company, we thrive as a team. We are curious, ambitious, and dedicated to our work. We value trust above all else, and have a strong bias for action. If you're looking for a place to do your life's work, please get in touch. We'd love to hear from you.
And remember, there's no such thing as a 'perfect' candidate. We're looking for optimists with grit and determination, who are excited to face the challenges of a growing startup. Quo is the type of company where you can grow, and we encourage you to apply for this role even if you don't think you meet all the requirements.
We are committed to creating an inclusive and diverse work environment. It is important that you are able to bring your authentic self to work every day. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #LI-Remote #PostLI
Skills Required
- Previous experience leading engineering teams, ideally across multiple domains (mobile, web, backend)
- Deep technical experience and ability to participate in technical decision-making and system design
- Proven experience operating systems at scale or through rapid growth
- Ability to manage competing priorities across a diverse, multi-threaded portfolio
- Experience coaching and developing distributed engineering teams and leading with empathy
- Strong communication skills and ability to align on technical direction with senior stakeholders
- Experience managing managers
- Hands-on familiarity with GraphQL, client data sync, Kotlin Multiplatform, or CI and testing platforms
- Track record building or scaling platform/core infrastructure teams in high-growth startups
Quo Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Quo and has not been reviewed or approved by Quo.
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Fair & Transparent Compensation — Feedback suggests pay is positioned as fair and transparent, with the company stating it pays well and fairly with transparent compensation practices. Publicly stated bands and equity references indicate a structured approach.
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Healthcare Strength — Feedback suggests medical, dental, and vision coverage is comprehensive. This strong core health coverage underpins overall wellbeing support.
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Leave & Time Off Breadth — Feedback suggests time off includes unlimited PTO and sick leave, with pay continuing during these periods. Additional paid leave is available to care for loved ones or welcome a new family member.
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The Company
What We Do
Quo is a modern business phone system that brings all your calls, texts, and customer information together in one easy-to-use, AI-powered platform. It helps your team stay organized and respond faster, so you can give every customer a great experience. AI handles busywork like logging calls, organizing messages, answering FAQs, and seamlessly hands off conversations to your team when needed. Whether you’re running a small business or growing quickly, Quo makes it easy to stay connected and support more customers.
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