Senior Engineer, Network & Telephony

Posted 5 Days Ago
Be an Early Applicant
Singapore, SGP
In-Office
Senior level
Fintech • Financial Services
The Role
Designs, implements, maintains, and supports enterprise LAN, WAN, WLAN, data center, routing, switching, telephony, and load-balancing infrastructure. Administers Cisco and Huawei networks, Cisco CUCM, SIP and voice gateways, and F5 BIG-IP load balancers. Provides Level 2/3 support, monitors performance, troubleshoots incidents, performs capacity planning and upgrades, maintains documentation, and participates in change, problem, and on-call activities.
Summary Generated by Built In

Job Description: Senior Network Engineer (5-8 Years Experience)

Position Title

Senior Network Engineer

Location

Singapore

Employment Type

Full-Time

Job Summary

We are seeking a highly skilled Senior Network Engineer with 5 to 8 years of experience in enterprise network infrastructure design, implementation, and support. The ideal candidate will possess strong expertise in Cisco and Huawei networking technologies, Cisco Unified Communications Manager (CUCM), F5 Load Balancers, and enterprise-grade routing and switching environments. The candidate will play a key role in maintaining network availability, performance optimization, troubleshooting, and driving infrastructure improvement initiatives.

Key Responsibilities

Network Infrastructure Management

  • Design, implement, maintain, and support enterprise LAN, WAN, WLAN, and Data Center networks.
  • Configure and troubleshoot Cisco and Huawei network devices, including routers, switches, and wireless infrastructure.
  • Monitor network performance and ensure high availability and reliability of network services.
  • Perform network capacity planning, upgrades, and technology refresh activities.

Routing & Switching

  • Configure and manage Layer 2 and Layer 3 network services.
  • Implement and troubleshoot routing protocols such as:
    • OSPF
    • BGP
    • EIGRP
    • Static Routing
  • Configure VLANs, STP, EtherChannel, HSRP/VRRP, and network redundancy solutions.
  • Conduct root cause analysis for network incidents and performance issues.

Cisco Unified Communications (CUCM)

  • Administer and support Cisco Unified Communications Manager (CUCM).
  • Manage IP Telephony infrastructure, SIP trunks, voice gateways, and call routing.
  • Troubleshoot voice quality issues, call failures, and telephony-related incidents.
  • Support integrations with collaboration and communication platforms.

F5 Load Balancer Administration

  • Configure and manage F5 BIG-IP Load Balancers.
  • Create and maintain Virtual Servers, Pools, Health Monitors, and SSL profiles.
  • Troubleshoot application delivery and load balancing issues.
  • Implement high availability and traffic optimization solutions.

Operations & Support

  • Provide Level 2/Level 3 support for network and voice infrastructure.
  • Participate in incident management, problem management, and change management processes.
  • Create and maintain network documentation, diagrams, and operational procedures.
  • Work closely with security, infrastructure, and application teams to ensure seamless service delivery.
  • Participate in on-call support and maintenance activities as required.

Required Qualifications

  • Bachelor's Degree in Computer Science, Information Technology, Telecommunications, or related field.
  • 5 to 8 years of hands-on experience in enterprise network engineering.
  • Strong experience with:
    • Cisco Routing and Switching
    • Huawei Campus and DC Routing and Switching
    • Cisco Unified Communications Manager (CUCM)
    • F5 BIG-IP Load Balancers
  • Extensive knowledge of TCP/IP, DNS, DHCP, NAT, VPN, and QoS.
  • Experience with network monitoring and troubleshooting tools.
  • Strong analytical and problem-solving skills.
  • Excellent communication and stakeholder management abilities.

Preferred Certifications

One or more of the following certifications are highly desirable:

  • Cisco CCNP Enterprise
  • Cisco CCNA
  • CCNP Collaboration
  • Huawei HCIP / HCIE
  • F5 Certified BIG-IP Administrator (F5-CA)
  • ITIL Foundation

Technical Skills

Networking

  • Cisco Catalyst, Nexus, ISR, ASR
  • Huawei Campus and DC Cloud Engine Switches
  • Routing Protocols: OSPF, BGP, EIGRP
  • VLAN, STP, VTP, HSRP, VRRP
  • MPLS, VPN, QoS

Voice & Collaboration

  • Cisco CUCM
  • SIP
  • Voice Gateways
  • Cisco IP Phones
  • UCCX (Preferred)

Load Balancing

  • F5 BIG-IP LTM
  • SSL Offloading
  • Traffic Management
  • High Availability Configuration

Monitoring & Tools

  • SolarWinds
  • PRTG
  • Wireshark
  • Cisco DNAC
  • Network Performance Monitoring Tools

Key Competencies

  • Network Troubleshooting
  • Technical Leadership
  • Incident & Problem Management
  • Infrastructure Design
  • Customer Focus
  • Stakeholder Management
  • Documentation & Reporting
  • Team Collaboration

Nice-to-Have

  • Experience in large enterprise or data center environments.
  • Knowledge of network security technologies such as Firewalls, NAC, Cisco ISE.
  • Experience with cloud networking ( AWS).
  • Exposure to network automation tools such as Python, Ansible, or Cisco DNA Center.

Experience Required: 5-8 Years
Seniority Level: Senior Engineer / Senior Network Engineer


Skills Required

  • Bachelor’s degree in Computer Science, Information Technology, Telecommunications, or a related field
  • 5 to 8 years of hands-on experience in enterprise network engineering
  • Strong experience with Cisco routing and switching
  • Strong experience with Huawei campus and data center routing and switching
  • Experience administering Cisco Unified Communications Manager (CUCM)
  • Experience administering F5 BIG-IP load balancers
  • Extensive knowledge of TCP/IP, DNS, DHCP, NAT, VPN, and QoS
  • Experience with network monitoring and troubleshooting tools
  • Strong analytical and problem-solving skills
  • Excellent communication and stakeholder management abilities
  • Cisco CCNP Enterprise, Cisco CCNA, CCNP Collaboration, Huawei HCIP, Huawei HCIE, F5 Certified BIG-IP Administrator, or ITIL Foundation certification
  • Experience in large enterprise or data center environments
  • Knowledge of firewalls, NAC, or Cisco ISE
  • Experience with AWS cloud networking
  • Exposure to Python, Ansible, or Cisco DNA Center for network automation
  • Experience with UCCX
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The Company
HQ: Kuala Lumpur
14,000 Employees
Year Founded: 1997

What We Do

We are a multinational regional financial services provider that is committed to deliver complete solutions to our clients through differentiated segment offerings and an ecosystem that supports simple, fast and seamless customer experience, underpinned by cohesive and inspired workforce and relationship built with stakeholders Headquartered and listed in Malaysia, RHB Banking Group is the longest established local bank, formed though the mergers of several banks, the oldest of which was founded in 1913. RHB Banking Group and its subsidiaries provide a full range of services ranging from retail banking, business banking, corporate and investment banking, Islamic banking, transaction banking to treasury, insurance, asset management, private equity and stockbroking services. TOGETHER WE PROGRESS Our strong heritage is the foundation of our commitment to continue serving the community. For over a 100 years, we have been helping people and businesses grow and succeed, and will continue to do so. Our experience gives us an in-depth understanding of the needs of our customers and partners, inspiring us to constantly innovate and improve to serve them better. With their unending support, we have established ourselves with a strong footprint throughout Malaysia and we are now present in 9 other countries across the ASEAN region. We hope our legacy and pursuit for excellence continues as we tirelessly cultivate and nurture the next generation through our actions and words, preparing a brighter future ahead. We thank those who believe in us and welcome everyone to join us on our exciting journey of progress. The time has come for us to move forward in unison, to realise our greater potential together. Our new brand promise "Together We Progress” honours our past, celebrates the present and welcomes the future. We invite you to join us as we work towards a better and brighter future for all.

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