Job Title: Lead Engineer – IT
Work Location: Work from Home (WFH)
Shift: US Shift (EST – 6:00 PM to 3:00 AM IST)
Job Summary
We are seeking a highly skilled IAM professional to manage advanced access management operations and support critical business applications. This role requires strong ownership of access lifecycle processes, stakeholder collaboration, and continuous improvement initiatives.
Key Responsibilities
* Manage end-to-end access lifecycle including provisioning, modification, and deprovisioning across multiple systems.
* Handle complex access requests, approvals, and escalations with minimal supervision.
* Ensure timely resolution of ServiceNow tickets in line with SLAs and quality standards.
* Perform detailed access reviews, audit validations, and remediation tracking.
* Collaborate with business stakeholders and application owners for role alignment and governance.
* Drive process improvements and identify automation opportunities within IAM operations.
* Ensure adherence to IAM policies, security standards, and audit requirements.
Required Skills & Qualifications
* Strong hands-on experience in IAM tools and access management processes.
* Proficiency in ServiceNow or similar ITSM platforms.
* Good understanding of RBAC, access governance, and compliance frameworks.
* Strong communication and stakeholder management skills.
* Ability to work independently and handle high-priority tasks.
Preferred Qualifications
* Experience in global IAM operations.
* Exposure to audit and compliance requirements.
* B.Tech / BCA or Any graduate degree.
Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.
Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com
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Skills Required
- Strong hands-on experience with IAM tools and access management processes
- Proficiency in ServiceNow or similar ITSM platforms
- Understanding of RBAC, access governance, and compliance frameworks
- Strong communication and stakeholder management skills
- Ability to work independently and handle high-priority tasks
- Experience in global IAM operations
- Exposure to audit and compliance requirements
- B.Tech, BCA, or any graduate degree
R1 RCM Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about R1 RCM and has not been reviewed or approved by R1 RCM.
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Retirement Support — The 401(k) offering is often regarded favorably, contributing to a perception of solid long-term savings support. Retirement benefits are cited as a relative strength within the overall package.
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Flexible Benefits — Remote or hybrid work options and flexible arrangements are frequently highlighted as advantages that enhance work-life balance. This flexibility can help offset concerns in other aspects of compensation for some roles.
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Leave & Time Off Breadth — Reports of unlimited PTO eligibility for certain positions suggest meaningful time-off provisions. Access appears to depend on role or tenure, but the offering is viewed as attractive where available.
R1 RCM Insights
What We Do
R1 is a leading provider of technology-driven solutions that transform the patient experience and financial performance of healthcare providers R1’s proven and scalable operating models seamlessly complement a healthcare organization’s infrastructure, quickly driving sustainable improvements to net patient revenue and cash flows while reducing operating costs and enhancing the patient experience.
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