The Role
The role involves overseeing firmware quality assurance processes, developing internal tools, executing test plans, and collaborating with development teams to ensure product quality and performance.
Summary Generated by Built In
Our Company
The workplace has undergone a complete transformation. Historically, occupancy was consistent; everyone worked in the office five days per week. But in today’s world, occupancy is inconsistent, unpredictable, and dynamic, as work has become more flexible than ever before. To make decisions with confidence, workplace, CRE, and facilities management leaders need a true understanding of how and when their spaces are used.
VergeSense is the company behind the world’s first and only Occupancy Intelligence Platform. Over 220 companies across 50 countries and 140M sqft rely on occupancy intelligence to make confident, fact-based optimization decisions to improve employee experience and decrease costs. VergeSense customers use our Occupancy Intelligence Platform, which is built on a foundation of the industry's most accurate occupancy sensors and other data sources, to right-size their portfolio, validate space planning and designs, optimize cleaning operations, and ensure their teams can always find spaces to work.
Overview
The Firmware QA team seeks a strong, experienced, self-motivated testing and tooling engineer to help ensure VergeSense delivers quality solutions to our customers. This role is a blend of firmware quality assurance and internal tool development. This person will drive product quality across our hardware products through product validation activities (manual and automated) and the development of internal tools. The daily tasks will include developing and executing test plans, pairing with developers to debug challenging problems, and contributing to internal tools like oil to the VergeSense machine.
Key Responsibilities
• Oversee firmware / embedded software qualification processes from definition through execution
• Writing and executing test plans to ensure complete code coverage, including automated tests
• Conduct validation activities both pre and post-deployment to ensure products perform as expected in real-world settings
• Document all defects identified during testing and provide necessary testing metrics
• Support and drive debug investigations; conduct failure analysis, develop ad hoc tests, gather debug data such as device logs and bus traces for further examination
• Proactively monitor product performance in the field using device telematics
• Facilitate and monitor firmware release deployments
• Collaborate closely with product development teams to establish robust quality assurance processes and methodologies
• Prepare and maintain test beds and hardware Tools Engineering
• Develop and maintain internal tools for test and development, such as automated test fixtures and device provisioning tools
• Enhance product support and debugging with tools like log parsers and telematics analysis solutions
• Design and implement automation frameworks integrated with CI/CD pipelines.
• Create data analysis tools for test results and field data, generating reports and visualizing trends
• Collaborate with development and operational teams to understand tooling needs and deliver effective solutions
• Provide training and support for team members on using tools effectively
• Stay updated with industry trends and propose improvements to existing tools and processes
Required Skills and Qualifications
• 3+ years of quality assurance engineering experience with embedded systems/firmware
• 3+ years of delivering internal tools (such as test frameworks and test tools)
• 2+ years of developing and executing automated tests (such as Cypress or GIT)
• Knowledge of QA methodology and tools, with demonstrated experience in a QAE role
• Experience in manual & automated testing
• Hands-on knowledge of Unix/Linux
• Experience using Python and/or contributing to software development (such as test automation framework, internal tools, etc)
• Experience with CI tools like GitHub Actions, Jenkins, or similar
Preferred Skills
•Knowledge of wireless networks and technologies (Wi-Fi, Bluetooth, cellular, etc) and experience in debugging network issues (e.g., using Wireshark)
•Experience with AWS IoT/Azure Event Hub and IoT protocols like MQTT
•Experience in accessing data and interpreting data via SQL
•Working experience with data visualization and analysis tools such as Jupyter notebooks, Hex, Tableau, Power BI
Working Location
This is a full-time on-site position. The office is in Mountain View and this person is expected to be there 2-3 days/week.
Benefits
• A high-impact role in an emerging industry leader
• Competitive compensation and equity
• Employer-sponsored medical
• Dental and vision insurance (dependent on location)
• Open Vacation policy: take time off when you need it
We value people from all walks of life who exhibit kindness, curiosity, discipline, humility, and passion to excel at what they do. If you would like to contribute to our team, we encourage you to apply.
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The Company
What We Do
VergeSense is a Workplace Analytics Platform trusted by enterprises across the globe. Businesses use VergeSense to transform their static office into a dynamic workplace that matches today's employee needs and expectations. Its AI-driven platform includes intelligent sensors that collect real-time data, dashboards and insights that drive workplace strategy, and integrations with the leading workplace technologies. Today VergeSense analyzes over 40 million square feet and supports customers across 29 countries, including 26 of the Fortune 500. VergeSense has integration partnerships with some of the leading workplace technology providers to help customers have the best end-to-end experience, so employees feel safe, productive, and at their best.
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