The Role
Do you want to work with a collaborative, dedicated, diverse team and gain cutting-edge experience in one of the fastest evolving industries?
ContinuumGlobal is a fast-growing Digital Marketing & Tech solutions services company designed for today’s growing markets. Our global marketing services teams are on a mission to help leading brands such as Alphabet, Google, and Coinbase personalize their marketing programs at scale through data, technology and agile marketing operations. You will be a part of a global team that is dedicated to creating immersive brand experiences and transforming ideas into successful marketing programs that matter.
At ContinuumGlobal, we provide a high level of autonomy, support, and a flexible work environment, empowering our team members to solve challenging business problems. You will have the opportunity to continuously learn and grow. In addition, we offer a highly competitive benefits program and a welcoming, supportive team. We look forward to meeting you!
About the Role:
We're looking for a detail-oriented, technically proficient Senior Email Marketing Project Manager to join our team and own end-to-end campaign execution. You'll be responsible for bringing marketing strategies to life through owned channels, including building email templates, configuring audience targeting, setting up experiments, and ensuring flawless campaign launches. This is a high-impact role in which your technical expertise, attention to detail, and collaborative mindset will directly shape how millions of users experience our client's brand.
Roles and Responsibilities:
Campaign Execution, Development & Project Management
- Build and launch email, push, and in-app notification campaigns end-to-end using our in-house ESP
- Translate Figma designs into functional, responsive HTML email templates
- Assist with configuring target audiences using SQL queries
- Set up and instrument A/B experiments
- Integrate dynamic content, personalization, and data-driven elements into campaigns
- Ensure all campaigns comply with CRM master design standards and brand guidelines
- Develop project plans and timelines, ensuring project prioritization and team coordination.
- Monitor project progress, identify potential roadblocks, and proactively resolve issues to ensure the timely delivery of projects.
Quality Assurance & Compliance
- Perform QA reviews with AI-assisted platforms for fellow consultants' campaigns
- Test campaign rendering across devices, browsers, and dark/light modes
- Ensure all legal approvals (Marketing Counsel, Product Counsel, FinProm) are documented
- Verify experiment configurations and tracking are set up correctly
Data & Audience Management
- Validate provided SQL queries for audience segmentation in Snowflake
- Troubleshoot data issues and validate targeting criteria
Collaboration & Communication
- Work closely with Product Managers, Product Marketing Managers, and FTE CRM leads
- Coordinate with the creative/design team for template design and copy support
- Support stakeholder requests via Asana/Jira intake system
- Document learnings, solutions, and process improvements for team knowledge sharing
Post-Launch Monitoring
- Monitor campaign sends immediately after launch to ensure successful delivery
- Track deliveries, open rates, click rates, and errors in real-time
- Flag and escalate issues to leads if anomalies arise
- Document campaign performance for reporting and optimization
Client Relationship Management
- Understand the client’s business needs and provide strategic guidance on email and push marketing initiatives.
- Build strong client relationships, ensuring exceptional client satisfaction through effective communication, regular updates, and delivering high-quality results.
- Collaborate with clients to gather requirements, define project scope, and establish clear goals and deliverables.
Job Specifications & Qualifications
- Degree in Marketing, Communications, or a related field (preferred).
- 4+ years working in email marketing, with a focus on project management, client services, and team leadership.
- Some HTML/CSS skills for email template development and troubleshooting
- Experience with ESP platforms (e.g., Braze, Iterable, Salesforce Marketing Cloud, or similar)
- Attention to detail — you catch errors before they reach users
- Process-oriented mindset — you follow established workflows and SOPs consistently
- Strong communication skills — you're responsive, clear, and collaborative
- Ability to manage multiple campaigns simultaneously and meet tight deadlines
- Experience with AI tools and agentic workflows to enhance productivity and campaign efficiency (e.g., using AI for content optimization, QA assistance, or process automation)
- Experience with experiment design and A/B testing platforms
- SQL proficiency for understanding queries, audience segmentation, and data validation
- Knowledge of email deliverability best practices
- Experience working in fintech, crypto, or highly regulated industries
- Understanding of GDPR, CAN-SPAM, and other email compliance regulations
- Familiarity with the cryptocurrency industry is preferred.
- Quality-first mindset — you take pride in shipping error-free campaigns
- Proactive problem-solver — you identify issues early and escalate appropriately
- Continuous learner — you ask questions, shadow peers, and constantly improve
- Team player — you support fellow consultants and contribute to collective success
- Adaptable — you thrive in a fast-paced, evolving environment
Nice-to-Have Experience
Key Competencies
What We Offer
- Medical, Dental & Vision Insurance
- 401k + match
- 2 weeks PTO & 5 floating holidays
- 13 paid holidays
- Paid parental leave
- Fun, caring, collaborative work environment
- Opportunities to develop new skills and progress your career
- Specialized training
About ContinuumGlobal:
Continuum is a global digital marketing solutions provider that is creating some of the world’s most impactful brand experiences. We enable the digital world to continuously grow, evolve, and innovate its offerings across global markets, and platforms. We are honored to have won the long standing confidence of leading global and national brands.
Applicants must have work authorization in the US that does not now or will not in the future require sponsorship of a visa for employment authorization in the US (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status).
Continuum was founded in Silicon Valley in 2009 and today has over 800 employees across the world.
ContinuumGlobal is committed to fostering an environment of Diversity and Inclusion where employees are both valued and heard. We have a diverse representation of gender, race, sex, thought, and other personal characteristics that contribute towards the improvement of our commerce and people.
We also provide accommodations during the interview process. Please reach out to our People Operations department at [email protected] for accommodation.
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The Company
What We Do
Founded in 2009, ContinuumGlobal helps leading brands to hyper-personalize their marketing at scale. We drive innovative and cost-effective digital marketing operations through advanced data, analytics, and technology solutions. We help some of the most customer-centric brands deliver better experiences, reduce costs and accelerate growth. We provide our clients with the tools and teams to promote and nurture their brands in the era of digital transformation. Our dynamic team is spread across the globe, creating a fun and diverse work environment. With a ‘team everywhere’ approach we strive to make the most of remote working opportunities, while still making time to come together as a team and form critical working relationships. Your data, your technology + our people, our processes. ContinuumGlobal by numbers: Marketing operations centres in North America, EMEA, and APAC 32 leading brands 27 digital marketing services 83 languages & countries 6000+ marketing programs per year
