Your opportunity to make a real impact and shape the future of financial services is waiting for you. Let’s push the boundaries of what's possible together.
As a Senior Director of Software Engineering at JPMorganChase within the Commercial and Investment Bank Payments Technology team, you will set the technology strategy and execution roadmap for digital channels. You will partner closely with product, design, operations, risk, cybersecurity, architecture, and business leaders to deliver scalable platforms, strengthen operational resiliency, and raise engineering excellence. You will build a culture where teams move fast with strong controls, simplify complex technology estates, and deliver measurable outcomes for customers and the firm.
Job responsibilities
- Lead the engineering organization responsible for payments digital channels, setting strategy, priorities, and a multi-year delivery roadmap
- Drive platform modernization using cloud-native architecture, micro-frontend patterns, microservices, event-driven design, and well-governed application programming interfaces
- Own end-to-end engineering delivery for payments digital channels and approval workflows, ensuring strong availability, performance, operational readiness, and production stability
- Partner with cross-functional stakeholders to translate business outcomes into technology roadmaps, investment plans, and measurable execution milestones
- Build and develop senior engineering leaders and teams, fostering a culture of inclusion, accountability, continuous improvement, and talent growth
- Ensure solutions meet firm standards for security, operational resiliency, regulatory compliance, data governance, and technology risk management
- Influence enterprise architecture and shared capability decisions to enable scalable global growth across lines of business
- Sets and scales multi-department strategy for agentic AI-enabled engineering and SDLC/TLM automation (using enterprise-authorized tools within the work environment) to drive firmwide objectives (speed, scalability, reliability, and cost-to-serve), including portfolio-level standards for AI-orchestrated delivery workflows, release governance, automated test modernization, resilience engineering, and incident response acceleration; establishes guardrails for validation, security, resiliency, traceability, and reuse.
- Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to drive cross-domain reuse and measurable capacity unlock outcomes across departments.
Required qualifications, capabilities and skills
- Formal training or certification on software engineering concepts and 10+ years applied experience. In addition, 5+ years of experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertise
- Demonstrated experience delivering mission-critical, high-volume financial platforms, including payments, transaction processing, workflow orchestration, and distributed systems
- Extensive experience designing and operating cloud-native applications using microservices, application programming interfaces, event-driven architectures, container platforms such as Kubernetes, and public or private cloud environments
- Proven ability to lead large-scale modernization initiatives, including legacy transformation, platform engineering, and improvements to developer experience and productivity
- Strong understanding of non-functional engineering disciplines including scalability, resiliency, performance, observability, disaster recovery, and operational excellence
- Experience leading teams delivering regulated financial systems with strong knowledge of technology risk, cybersecurity, audit, governance, and regulatory expectations
- Proven ability to influence outcomes in highly matrixed organizations through effective partnership with product, architecture, operations, risk, cybersecurity, compliance, and business stakeholders
- Bachelor’s degree in Computer Science, Engineering, or a related discipline
- Experience leading multi-organization adoption of agentic AI-enabled engineering operating models (using enterprise-authorized tools within the work environment), including defining governance (human-in-the-loop decisioning, quality gates), measurement frameworks, and secure handling of sensitive inputs/outputs across teams.
- Deep understanding of responsible AI risk, controls, and resiliency/security expectations at scale, with demonstrated ability to advise senior leaders on safe adoption, portfolio governance, and reuse-first strategies.
Preferred qualifications, capabilities and skills
- Bachelors degree in Computer Science, Engineering, or a related discipline
- Experience modernizing payment initiation platforms at global scale across multiple geographies and regulatory environments
- Experience with Amazon Web Services (AWS) and large-scale cloud adoption programs
- Experience applying artificial intelligence to improve engineering productivity and quality across the software development life cycle
About Us
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- Formal training or certification on software engineering concepts and 10+ years applied experience, plus 5+ years leading technologists
- Experience delivering mission-critical, high-volume financial platforms (payments, transaction processing, workflow orchestration, distributed systems)
- Extensive experience designing and operating cloud-native applications using microservices, APIs, event-driven architectures, container platforms such as Kubernetes, and public or private cloud environments
- Proven ability to lead large-scale modernization initiatives, legacy transformation, and platform engineering to improve developer experience and productivity
- Strong understanding of non-functional engineering disciplines: scalability, resiliency, performance, observability, disaster recovery, operational excellence
- Experience leading teams delivering regulated financial systems with knowledge of technology risk, cybersecurity, audit, governance, and regulatory expectations
- Proven ability to influence outcomes in highly matrixed organizations with product, architecture, operations, risk, cybersecurity, compliance, and business stakeholders
- Bachelor's degree in Computer Science, Engineering, or a related discipline
- Experience leading multi-organization adoption of agentic AI-enabled engineering operating models, including governance, measurement frameworks, and secure handling of sensitive inputs/outputs
- Deep understanding of responsible AI risk, controls, and resiliency/security expectations at scale, and ability to advise senior leaders on safe adoption and portfolio governance
- Experience modernizing payment initiation platforms at global scale across multiple geographies and regulatory environments
- Experience with Amazon Web Services (AWS) and large-scale cloud adoption programs
- Experience applying artificial intelligence to improve engineering productivity and quality across the software development life cycle
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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