Senior Director of Software Engineering - Data and AI

Posted Yesterday
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Palo Alto, CA, USA
Hybrid
Senior level
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
Leads multiple software engineering departments and sets strategy for transactional data, analytics, and AI platforms. Directs agentic AI-enabled engineering and SDLC automation, establishes governance and security guardrails, and prepares data applications for AI agent consumption. Oversees large-scale distributed systems, cross-functional delivery, data quality, resilience, incident response, stakeholder alignment, and talent development across a global banking organization.
Summary Generated by Built In

Your opportunity to make a real impact and shape the future of financial services is waiting for you. Let’s push the boundaries of what's possible together.
 

As a Senior Director of Software Engineering at JPMorganChase within the Commercial and Investment Bank Operations team, you lead multiple technical areas, manage the activities of multiple departments, and collaborate across Data and AI domains. Your expertise is applied cross-functionally to drive the adoption and implementation of technical methods within various teams and aid the firm in remaining at the forefront of industry trends, best practices, and technological advances.

 

Job Responsibilities  

  • Sets the direction for Data and AI technology platforms.
  • Directly manages multiple areas with strategic focus on Transactional and Analytics Data and AI systems
  • Sets and scales multi-department strategy for agentic AI-enabled engineering and SDLC/TLM automation (using enterprise-authorized tools within the work environment) to drive firmwide objectives (speed, scalability, reliability, and cost-to-serve), including portfolio-level standards for AI-orchestrated delivery workflows, release governance, automated test modernization, resilience engineering, and incident response acceleration; establishes guardrails for validation, security, resiliency, traceability, and reuse.
  • Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to drive cross-domain reuse and measurable capacity unlock outcomes across departments.
  • Enable existing or new data applications and related data models to be ready for consumption by AI Agents
  • Provides leadership and high-level direction to teams while frequently overseeing employee populations across multiple platforms, divisions, and lines of business
  • Acts as the primary interface with senior leaders, stakeholders, and executives, driving consensus across competing objectives
  • Manages multiple stakeholders, complex projects, and large cross-product collaborations
  • Influences peer leaders and senior stakeholders across the business, product, and technology teams

Required qualifications, capabilities, and skills  

  • Bachelor’s or Master’s degree in Computer Science, Engineering, or related field
  • 15+ years of experience in software engineering, with at least 5 years building and managing large scale, critical and complex distributed data management systems.
  • Formal training or certification on software engineering concepts and 10+ years applied experience. In addition, 5+ years of experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertise  
  • Experience developing or leading large or cross-functional teams of Data and AI technologists
  • Demonstrated prior experience influencing across highly matrixed, complex organizations and delivering value at scale
  • Experience leading multi-organization adoption of agentic AI-enabled engineering operating models (using enterprise-authorized tools within the work environment), including defining governance (human-in-the-loop decisioning, quality gates), measurement frameworks, and secure handling of sensitive inputs/outputs across teams.
  • Deep understanding of responsible AI risk, controls, and resiliency/security expectations at scale, with demonstrated ability to advise senior leaders on safe adoption, portfolio governance, and reuse-first strategies.
  • Proven track record of delivering complex trading or financial systems in a global banking environment
  • Experience leading projects supporting complex data system design, data quality testing, and operational stability
  • Ability to influence and drive change across technology and business teams
  • Experience with hiring, developing, and recognizing talent

 

Preferred qualifications, capabilities, and skills 

  • Strong data engineering foundations including experience developing and managing complex data models, extensible ETL/ELT patterns and multi-modal Search techniques
  • Proficiency with the modern data stack: SQL plus at least one general-purpose language (commonly Python/Java/Scala) 
  • Distributed systems & cloud literacy: understanding of performance, partitioning, storage formats, compute engines, and cloud services.
  • Data quality & observability mindset: automated tests, monitoring/alerting, SLAs/SLOs, lineage, and incident response basics.
  • Proven track record of delivering complex trading or financial systems in a global banking environment
  • Experience with hiring, developing, and recognizing talent

  

This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorgan Chase’s review of criminal conviction history, including pretrial diversions or program entries.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the TeamJ.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. 

Skills Required

  • Bachelor's or Master's degree in Computer Science, Engineering, or a related field
  • 15+ years of software engineering experience
  • At least 5 years building and managing large-scale, critical, complex distributed data management systems
  • Formal training or certification in software engineering concepts
  • 10+ years of applied software engineering experience
  • At least 5 years leading technologists in solving complex technical issues
  • Experience developing or leading large or cross-functional teams of Data and AI technologists
  • Experience influencing within highly matrixed, complex organizations and delivering value at scale
  • Experience leading multi-organization adoption of agentic AI-enabled engineering operating models, including governance, quality gates, measurement frameworks, and secure handling of sensitive inputs and outputs
  • Deep understanding of responsible AI risk, controls, resiliency, and security expectations at scale
  • Ability to advise senior leaders on safe AI adoption, portfolio governance, and reuse-first strategies
  • Proven track record delivering complex trading or financial systems in a global banking environment
  • Experience leading projects involving complex data system design, data quality testing, and operational stability
  • Ability to influence and drive change across technology and business teams
  • Experience hiring, developing, and recognizing talent
  • Strong data engineering foundations, including complex data models, extensible ETL/ELT patterns, and multimodal search techniques
  • Proficiency with SQL and at least one general-purpose programming language such as Python, Java, or Scala
  • Distributed systems and cloud literacy, including performance, partitioning, storage formats, compute engines, and cloud services
  • Experience with automated tests, monitoring and alerting, SLAs/SLOs, data lineage, and incident response

JPMorganChase Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.

  • Healthcare Strength Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
  • Parental & Family Support Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
  • Retirement Support Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.

JPMorganChase Insights

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The Company
HQ: New York, NY
289,097 Employees
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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