Senior Director, Software Engineering- AI Shopping & Content Experiences

Position Summary...

What you'll do...Provides strategic and technical leadership to define, build, and scale AI-powered content and media experiences across Walmart’s digital shopping platforms. As a Senior Director, you will own a portfolio of initiatives that transform various shopping experiences through AI, immersive technologies, and scalable engineering systems, delivering differentiated, customer-first innovation at enterprise scale.
This leader will drive long-term vision, influence organizational design, and partner globally to integrate advanced computer vision, generative AI, and content platforms into high-impact customer experiences.
About the Team-
The Content Experiences Organization inspires product discovery and drives purchase confidence through seamless, content-driven experiences that delight customers across their entire shopping journey. By expanding our rich media portfolio, leveraging advanced Gen AI, and scaling virtual try on, interactive social, and Extended Reality (XR) capabilities, we build intuitive and delightful retail experiences across 6 different pillars: Immersive Experiences, Virtual Try On Experiences, Social Experiences, XR Experiences, Content Generation/Evaluation Science, and Experiences Insights. The experiences incorporate cutting edge engineering, front end innovation, and data intelligence to redefine the future of modern commerce.
What you'll do-

• Establish and drive the multi-year technical roadmap for AI driven, rich-media content experiences across all Walmart screens, surfaces, and global operating regions.
• Act as a key stakeholder in enterprise-level decision-making, influencing executive leadership on technology investments, priorities, and innovation areas
• Identify and execute on technology opportunities that directly enhance product discovery, customer engagement, conversion, and customer trust through rich media and intelligent content.
• Provide comprehensive ownership for the development, scaling, and global deployment of foundational capabilities, including:
  • Rich Media: Universal media player, interactive video, 360° product experiences, and advanced content delivery pipelines.
  • Immersive Commerce: Virtual Try-On (VTO) and spatial/XR shopping features.
  • Content Generation & Intelligence: Generative AI content creation, automated metadata enhancement based on Content Understanding, Content/Model Evaluation, and brand safety/moderation systems.
• Architect and maintain resilient, high-performance, and globally consistent full-stack platforms that ensure operational excellence and reliability at Walmart scale.
• Partner seamlessly with business, product, design, and data teams to translate overarching corporate priorities into scalable, unified technology solutions.
• Collaborate with specialized AI research teams to successfully operationalize and productionize advanced models into enterprise systems.
• Champion the adoption of generative AI, agentic systems, and computer vision across customer experiences to unlock next-generation automation, personalization, and efficiency.

• Lead a global, multi-pillar engineering organization, driving strategic succession planning, talent development, and cross-functional alignment across international tech centers.
• Direct, mentor, and develop senior engineering leaders while fostering an inclusive, high-performing culture anchored in accountability, innovation, and customer obsession.  

What you'll bring-

• Bachelor’s degree in computer science or related field (master’s preferred)
• 15+ years of experience in software engineering, platform development, or AI-driven systems
• 10+ years of experience leading leaders (managing managers) and large engineering organizations
• Proven track record of leading large-scale engineering organizations ($500M+) scale or massive user bases) focused on rich media, XR, interactive video, or front-end commerce platforms.
• Proven track record of delivering consumer-facing platforms at scale in eCommerce, media, or similar domains
• Deep expertise in:
  • Frontend and full-stack engineering at scale
  • Distributed systems and platform architecture
• Strong working knowledge of:
  • AI/ML technologies including generative AI, computer vision and content understanding systems
  • Content/media systems and pipelines
• Demonstrated success leading global, cross-functional organizations

Preferred Qualifications

• Experience building AI-powered shopping or content platforms
• Experience with virtual try-on, AR, 3D and/or immersive retail technologies
• Experience with creating Gen AI media at scale
• Experience integrating AI/ML solutions into production at scale
• Strong ability to influence executive stakeholders and drive enterprise initiatives

Leadership Expectations

• Customer First: Drives decisions that improve customer experience at scale
• Think Big & Innovate: Shapes bold vision and brings transformative ideas to life
• Deliver for the Business: Owns outcomes and drives measurable impact
• Build High-Performing Teams: Develops talent and future leaders
• Act with Integrity: Builds trust through transparency and accountability

Additional Information

• Travel may be required as per business needs

About Walmart Global Tech
Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That’s what we do at Walmart Global Tech. We’re a team of software engineers, data scientists, cybersecurity expert's and service professionals within the world’s leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.
Walmart’s culture is a competitive advantage, and it’s fostered by being together. Working together in person allows us to collaborate, align quickly and innovate with greater speed.  We use our campuses to create purposeful connection rooted in deepening understanding and investing in the development of our associates.  
Our hubs: Walmart is a global company with offices across the United States and around the world. Our global headquarters is in Bentonville, Arkansas, with primary hubs in the San Francisco Bay area and New York/New Jersey.  
Benefits:
Benefits: Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.
Equal Opportunity Employer:
Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing unique styles, experiences, identities, ideas, and opinions – while being inclusive of all people.
The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $208,000.00 - $416,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in computer science, computer engineering, computer information systems, software engineering, or related area and 7 years’ experience in software engineering or related area.
Option 2: 9 years’ experience in software engineering or related area.
4 years’ supervisory experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master’s degree in computer science, computer engineering, computer information systems, software engineering, or related area and 5 years' experience in software engineering or related area., We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Primary Location...

1395 Crossman Ave, Sunnyvale, CA 94089-1114, United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.