At Delta Faucet, we are committed to transforming everyday experiences with water through innovative products and exceptional service. As a leader in the plumbing industry, we take pride in our dedication to quality, sustainability, and customer satisfaction. We believe that diverse perspectives strengthen our mission to create solutions that inspire and elevate the lives of all our customers. We welcome individuals from all backgrounds to join us on this journey toward inclusivity and excellence.
Your Role at Delta Faucet
We are seeking a strategic, results-oriented Senior Director – Sales Enablement to lead the integration of analytics, customer relationship management and customer programs into our sales operations. This role will drive performance insights, optimize the customer journey, and enhance sales productivity through implementation of CRM systems and data analysis. You will work cross[1]functionally with sales, marketing, finance and IT to align CRM strategies, analytics tools and customer programs with business goals.
Responsibilities
Sales Leadership & Strategy
• Develop and execute data-driven sales strategies that align with business objectives.
• Collaborate with the leadership team to set revenue goals and forecast sales performance.
• Lead, coach, and support sales teams using analytics insights and CRM tools to drive results.
Analytics & Performance Insights
• Define KPIs and build dashboards that provide visibility into pipeline health, team performance, market trends, and competitive intelligence.
• Analyze sales data to identify opportunities, risks, and areas for improvement.
• Leverage advanced analytics (segmentation, forecasting, modeling) to drive strategic decisions and influence product roadmap, pricing, and channel selling strategy.
CRM Management & Optimization
• Own the CRM strategy and system roadmap (e.g., Salesforce, HubSpot, or other platforms).
• Ensure CRM data accuracy, user adoption, and continuous system improvements.
• Partner with IT and vendors to implement integrations and automation that enhance sales processes and increase data capture.
Customer Program Management & Quote Desk
• Own our overall customer program strategy and ensure that our programs are aligned to our strategy and support realizing our full potential in Trade.
• Execute our customer programs in a timely manner and communicate performance to maximize attainment to goals.
• Manage our quote desk process to ensure timely execution and achievement of segment sales goals.
Cross-Functional Collaboration
• Align with marketing and customer success teams to ensure a cohesive customer lifecycle strategy.
• Work closely with finance and operations to support accurate forecasting and territory planning.
• Champion best practices and training across departments to improve CRM utilization and data literacy.
Qualifications
• Bachelor’s degree in Business, Marketing, Analytics, or related field; MBA preferred.
• 8+ years of experience in business leadership, with strong exposure to CRM management and sales analytics.
• Proven track record of using data and CRM systems to drive sales performance.
• Hands-on experience with analytics tools (e.g., Tableau, Power BI) and CRM platforms (e.g., Salesforce, Dynamics 365).
• Strong strategic thinking, project management, and communication skills.
• Ability to lead change, influence stakeholders, and drive adoption of technology.
Why Join Us?
At Delta Faucet Company, our people are our greatest assets. We value different perspectives and fostering an inclusive environment. You’ll have the opportunity to shape the future of our brand, working alongside passionate professionals committed to excellence and innovation. Join us to lead progressive growth and make a significant impact within a leading organization.
Here are some of the benefits we offer for your personal and professional growth:
- Culture: Recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.
- Wellbeing: Comprehensive benefit plans; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.
- Learning & Development: LinkedIn Learning access; internal opportunities to work on projects cross-company.
- Social Impact: Four employee-led and self-directed Business Resource Groups; Paid volunteer day annually; Employees share their time, skills and talent with charities and nonprofit organizations across the U.S. and around the globe.
Delta Faucet Company (the “Company”) is an equal opportunity employer and we strive to employ the most qualified individuals for every position. The Company makes employment decisions only based on merit. It is the Company’s policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all people involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.
Delta Faucet Company is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.
E-Verify Participation Poster: English & Spanish
E-verify Right to Work Poster: English, Spanish
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What We Do
Delta Faucet Company is a company which delivers faucets, showers and bathroom accessories.
Delta Faucet Company is a division of Masco Corporation and is one of the largest U.S. manufacturers of residential and commercial faucets. The company manufactures the Delta®, Brizo® and Peerless® faucet brands.
The flagship Delta brand includes stylish and innovative products that add functionality and help consumers find a smarter way to work with water. The premium, fashion Brizo faucet brand, meets the demand for aesthetics and performance with a collection of distinctively designed faucets that create a fashion statement in the home. The Peerless brand offers affordable faucets with proven design in a range of styles and finishes for both consumers and trade professionals alike.
Delta Faucet Company places a high priority on products that address today's environmental concerns, such as accessibility to water, water conservation and water quality. To that end, Delta Faucet invests in internal processes and systems that provide innovative solutions and ensure exceptional customer satisfaction. As a manufacturer partner of the WaterSense® program of the U.S. Environmental Protection Agency (EPA), Delta Faucet Company is committed to working with the EPA to actively protect the future of our nation's water supply. The Company also practices improved manufacturing processes to reduce its ecological footprint.
