This role is a valuable part of our Public Affairs & Access (PAA) Business Operations team, which is committed to supporting our strategy, patient experience, contracting, and corporate communications across the organization. As a member of this team, you will collaborate closely with key stakeholders across five functional Vice Presidents and their departments to drive operational excellence, strategic planning, and business continuity. Together, we empower cross-functional teams to deliver innovative healthcare solutions and maximize our impact for patients.
The Opportunity
The Senior Director of PAA Business Operations is accountable for leading a centralized team of operations and business support professionals to drive strategic execution across a 40-person department. In this role, you will serve as a key operational partner to executive leadership, ensuring alignment across strategy, financial management, and organizational development.
- Lead Strategic Operations: Oversee the strategy, business planning, budget allocation, and operational execution for multi-team functions in alignment with senior leadership priorities.
- Executive Partnership: Serve as the primary Operations Lead to the Sr. Vice President of Public Affairs and Access, collaborating closely with functional VPs and the Head of Strategy, Impact & Operations.
- People & Team Leadership: Manage both people managers and individual contributors, fostering an inclusive environment, mentoring emerging talent, and actively managing performance standards.
- Operational Continuity & HEOR Support: Oversee department-level process management, business continuity, and compliance/contracting support for Health Economics and Outcomes Research (HEOR).
- Change Management & Enterprise Strategy: Lead cross-functional change management initiatives, developing fit-for-purpose frameworks for decision-making, efficiency, and succession planning.
- Strategic Communications & Culture: Execute multi-channel communication and engagement strategies to foster belonging, cross-functional collaboration, and alignment with corporate operating principles.
Who You Are
- Education: Bachelor’s Degree; advanced degree is a plus
- Experience: 15+ years of relevant experience specifically in operations, management consulting, or strategy and operations.
- Leadership Experience: Minimum of 8 years in a direct people management role with a demonstrated track record of building, coaching, and inspiring high-performing teams.
- Technical Expertise: Expert knowledge of healthcare compliance, with preferred experience in key PAA business areas (e.g., Patient Access, Governmental Affairs/Advocacy, Charitable Giving, or Corporate Communications).
- Strategic Capabilities: Proven capability in long-term strategic planning, complex goal-setting, resource allocation, and managing enterprise-level workstreams.
- Soft Skills & Influence: Exceptional interpersonal, coaching, and organizational skills with an ability to build networks, influence senior leadership, and drive change across complex matrices.
The expected salary range for this position based on the primary location of California is $201,300 - $373,800. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed in this link.
Relocation benefits are not approved for this posting.
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Genentech is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.
If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.
Skills Required
- Bachelor's degree
- 15+ years of relevant experience in operations, management consulting, or strategy and operations
- At least 8 years of direct people management experience
- Demonstrated experience building, coaching, and inspiring high-performing teams
- Expert knowledge of healthcare compliance
- Experience with Patient Access, Governmental Affairs or Advocacy, Charitable Giving, or Corporate Communications
- Advanced degree
- Experience in long-term strategic planning, complex goal-setting, resource allocation, and enterprise-level workstreams
- Exceptional interpersonal, coaching, organizational, networking, and senior leadership influence skills
- Ability to drive change across complex matrixed organizations
Genentech Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Genentech and has not been reviewed or approved by Genentech.
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Healthcare Strength — Health coverage is described as comprehensive across medical, dental, vision, mental health, and prescriptions, supported by HSAs/FSAs and broad wellness resources. On‑site fitness and health centers, mental‑health clinicians, and specialized programs like fully covered preventive cancer screenings and menopause support deepen the offering.
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Retirement Support — Retirement benefits feature a 401(k) with up to a 4% company match plus an additional annual 6% company contribution to eligible pay. Additional financial protections such as life and accident insurance complement salary, bonuses, and stock options.
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Leave & Time Off Breadth — Time away includes about 20 paid vacation days, paid holidays, personal days, and a year‑end shutdown. A paid six‑week sabbatical every six years notably expands long‑term time‑off flexibility.
Genentech Insights
What We Do
Considered the founder of the industry, Genentech, now a member of the Roche Group, has been delivering on the promise of biotechnology for more than 40 years. Genentech is a biotechnology company dedicated to pursuing groundbreaking science to discover and develop medicines for people with serious and life-threatening diseases. Our transformational discoveries include the first targeted antibody for cancer and the first medicine for primary progressive multiple sclerosis. We're passionate about finding solutions for people facing the world's most difficult-to-treat conditions. That is why we use cutting-edge science to create and deliver innovative medicines around the globe. To us, science is personal. Making a difference in the lives of millions starts when you make a change in yours.
