Senior Director of Project Management

Posted Yesterday
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New York, NY, USA
In-Office
Senior level
Kids + Family • Social Impact
The Role
Leads the project management office and enterprise portfolio of strategic initiatives. Oversees cross-functional projects from scoping through implementation, provides executive portfolio visibility, manages risks and interdependencies, and drives prioritization. Teaches and coaches Lean Six Sigma, project management, and change management methods; develops training and reporting materials; champions process improvement and operational excellence; and partners with leadership and departments to deliver measurable organizational improvements.
Summary Generated by Built In

PURPOSE STATEMENT:

The Project Management Office establishes and sustains enterprise standards for project, portfolio & continuous improvement management to ensure strategic initiatives deliver measurable value, strengthen operational performance & support organizational transformation.

 

POSITION OVERVIEW:

The Senior Director of Project Management at The Jewish Board is a change agent with a growth mindset, an entrepreneurial spirit with proven leadership and relationship management expertise. This position will utilize strong facilitation skills and Lean Six Sigma / project management methodologies to guide the development and implementation of core projects that drive The Jewish Board’s Operational Excellence strategic initiative. This position is responsible for a systematic approach to managing top-level, high-priority, cross-departmental strategic initiatives from scoping through implementation. In addition, the position will actively oversee project teams.

 

KEY ESSENTIAL FUNCTIONS:

  • Design, lead & continuously improve agency-wide forums, learning opportunities & engagement strategies that strengthen continuous improvement capabilities, share practical lessons & support organizational culture change
  • Teach, coach, facilitate and lead the adoption of Lean Six Sigma tools, methods and concepts
  • Develop and support a culture of project management discipline within The Jewish Board
  • Provide overall leadership and management of the project management office
  • Provide executive-level portfolio visibility, surface risks & interdependencies, and facilitate prioritization, escalation & decision-making across enterprise initiatives
  • Direct responsibility for planning, organizing and the direction of the organization’s project management office
  • Develop and maintain project portfolio, project plans on major initiatives and report status
  • Ensure projects are being documented appropriately to mitigate risk and to be delivered on time
  • Champion process improvement and Lean Six Sigma initiatives across the agency
  • Support Lean Six Sigma/ project management training of staff as needed along with developing training materials as appropriate
  • Lead efforts to identify and implement new opportunities for process improvement and operational excellence
  • Leverage problem solving and influencing skills to ensure project plans deliver on intent
  • Partner with internal departments and divisions to strategically prioritize multiple complex projects
  • Build relationships and collaborate with key stakeholders to ensure delivery of commitments
  • Partner with leadership to help build a culture of operational excellence and continuous improvement promoting the use of best practices and process improvement methodologies
  • Other duties as assigned

 

CORE COMPETENCIES for this role include:

  • Strong project management skills while managing multiple, concurrent projects and track project portfolio
  • Ability to coach, support and encourage use of Lean Six Sigma and other change management tools
  • Strong analytical skills and ability to use data to drive decision-making and measure the success of process improvement initiatives
  • Strategic thinker who can connect the dots and ask the right questions
  • Solution-focused and collaborative
  • Strong problem solving and process engineering skills
  • Excellent written and verbal communication, ability to make presentations to various groups
  • Strong ability to prepare project dashboards and status reports for stakeholders and senior leaders
  • Outstanding interpersonal and team skills, with a service-oriented attitude
  • Ability to communicate well with individuals, and in group settings, in a consultative manner
  • Strong conflict management skills  
  • Strong attention to detail and ability to meet deadlines
  • Flexibility and adaptability in performing work duties
  • Highly organized and ability to balance multiple assignments of competing priorities while managing to meet forecasted target dates

 

EDUCATIONAL / TRAINING REQUIRED:

  • Bachelor’s degree, Master’s preferred in a relevant field from an accredited college or university, other related degree, or equivalent experience.
  • Certification as a (Lean) Six Sigma Black Belt, and a Project Management Professional (PMP); or similar demonstration of experience, skill, and training

 

EXPERIENCE REQUIRED / LANGUAGE PREFERENCE:

  • 5+ years of experience in operational excellence/project management/ Lean Six Sigma
  • Demonstrated experience applying LEAN, Six Sigma and change management methodologies to implement complex process improvement initiatives
  • Experience in managing projects that require critical thinking and the ability to understand business issues and processes
  • Proven ability to work with all levels of an organization and foster cross departmental relationships
  • Expert-level knowledge of project and change management, methodologies, techniques, processes (e.g., Project and Portfolio Management Methodology - PPM)
  • Ability to interpret quantitative and qualitative information
  • Experience managing projects, teams, deliverables and their timelines; delegating and following up on tasks
  • Experience developing training materials and guides, and leading user training / coaching sessions

 

COMPUTER SKILLS REQUIRED (List the computer skills needed):

  • Advanced experience with Microsoft technologies: particularly PowerPoint, Word, Excel, Visio Outlook and Teams
  • Use of Project Management software

 

VISUAL AND MANUAL DEXIERITY:

  • The candidate should be able to read documents for analytical purposes such as computer information, software, computer graphic design programs, etc.
  • Limited applications of manual dexterity and hand-eye coordination.

 

WORK ENVIRONMENT / PHYSICAL EFFORT:

  • The work environment involves no physical risk or hazardous conditions.
  • To perform the essential functions of this job, the candidate is routinely required to sit (75% of the time) and stand (25% of the time)
  • This role is hybrid eligible- work remotely with occasional travel to agency trainings and events as needed

 

We are an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, or any other status protected by applicable federal, state, or local law.

Skills Required

  • Bachelor’s degree in a relevant field or equivalent experience
  • Master’s degree in a relevant field
  • Lean Six Sigma Black Belt certification or equivalent experience, skill, and training
  • Project Management Professional (PMP) certification or equivalent experience, skill, and training
  • 5+ years of experience in operational excellence, project management, or Lean Six Sigma
  • Experience applying Lean, Six Sigma, and change management methodologies to complex process improvement initiatives
  • Experience managing complex projects, teams, deliverables, timelines, and delegated tasks
  • Expert-level knowledge of project and change management methodologies, techniques, and processes, including PPM
  • Experience developing training materials and leading user training or coaching sessions
  • Advanced experience with Microsoft PowerPoint, Word, Excel, Visio, Outlook, and Teams
  • Experience using project management software
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The Company
HQ: New York, NY
3,300 Employees
Year Founded: 1874

What We Do

The Jewish Board is a New York City mental health and social services agency serving people of all ages, religions, races, gender identities, sexual orientations, and abilities across the five boroughs. Its programs include counseling, supportive housing, domestic violence services, adult recovery supports, children’s mental health, and Jewish community services. The organization supports more than 45,000 individuals and families annually.

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