Senior Director, Product Design

Application window is expected to close on 12/19/2024

At Cisco Meraki, our intuitive platform enables organizations of all sizes to deliver customer and employee experiences at scale. To provide best-in-class technologies to our customers, we've built an outstanding company culture for our employees. One that is collaborative, flexible, and inclusive and provides employees with the autonomy to develop technology that's intuitive, secure, and accessible for everyone.

As our Sr.Director, Product Design for Meraki, you will lead the teams responsible for the Meraki Dashboard Platform and features that span the Meraki product line - both platform and network product teams. The Dashboard is the face of the Meraki cloud ecosystem administrators have grown to love. You will take Meraki Dashboard to the next level of simplicity and scale as we innovate around opportunities in AI and security to meet the needs of administrators of some of the largest networks in the world.

Above all else, success in these efforts will depend on your ability to support the team of product design managers and build strong relationships with other design, research, engineering, and product management partners. Meraki is highly collaborative, so this role will require deep relationship-building with all teams throughout Meraki. With security and networking business units coming closer together, this role will also require building an extensive network throughout Cisco.

Responsibilities

• Lead design for the Meraki platform/dashboard (Design team ~40).
• Lead and govern a user-centered strategy that will drive consistency, quality, and simplification and help scale Meraki for large enterprises. Take a proactive and outspoken stance on where we should focus and why.
• Partner closely with other Design and Research leaders to deliver world-class enterprise solutions.
• Collaborate on cross-product/convergence efforts that will impact Meraki and the other products within the networking portfolio.
• Work closely with the Security and Observation BUs to help ensure that Security, Networking, and Observation Cloud Platforms work as a system. Leverage platform features where it makes sense.
• Effectively drive a user-centered process within cross-functional teams. Ensure that we understand the problem space(s), clearly articulate user personas and jobs to be done, map design to user goals, design high-quality and consistent interaction models and pay attention to every last detail to ensure the best customer experience possible.
• Build deep relationships with product and engineering leaders to mobilize teams, initiatives, and the organization around priorities.
• Represent the design team and work in executive presentations, steering committee forums, and other senior leadership meetings.
• Inspire both vision and a sense of urgency to deliver customer experiences.
• Manage, mentor, and empower strategic design managers who lead Meraki product design teams. Provide direction, set clear expectations, hold the quality bar high, and ensure impact and timely outcomes.
• Hire, retain, and grow talent. Work toward increased diversity.
• Lead with empathy, courage, curiosity, kindness, inclusion, and a bias toward action.

You are an ideal candidate if you have examples of how you’ve done some of the following:

• Managed teams of high-performing designers.
• Crafted simple solutions for complex domains and workflows.
• Helped organizations understand the value of design.
• Rallied teams around North Stars alongside shipping often and iteratively.
• Established or evolved a design system.
• Influenced product roadmaps and requirements on behalf of the customer.
• Solved hard organizational challenges and managed teams through change.
• 15+ years of experience as a design leader and at least 8 years managing people.

Does this sound like you? We’d love to hear from you! Please include a link to your online portfolio.

At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.