Senior Director, Portfolio Leadership

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Hiring Remotely in United States
Remote
Software • Analytics • Biotech
The Role
Key ResponsibilitiesCommercial Strategy & Growth
  • Co-own revenue growth, contributing directly to pipeline development, deal strategy, and win execution
     

  • Partner with Business Development (BD) and Subject Matter Experts (SME) to shape client opportunities into scalable, high-value solutions
     

  • Actively participate in client engagements, proposals, and bid defenses as a solutions expert[AV1] 
     

  • Identify market trends and translate them into commercial offerings, differentiated capabilities, and repeatable solutions
     

  • Partner with Business Development, Marketing, and Inside Sales to support market-facing content, campaigns, and outreach aligned to solution offerings

Solution Architecture & Offering Development
  • Lead the design and evolution of integrated, client-centric solutions across PBS and other Cytel services
     

  • Translate complex client needs into clear, executable solution frameworks that balance value, feasibility, and profitability
     

  • Leverage the PBS and other Cytel service catalogues, ensuring offerings are modular, scalable, and commercially compelling solutions to meet customer needs
     

  • Partner with Global Functional Heads (GFHs) to align capabilities with market demand and future growth areas

Portfolio Leadership & Value Delivery
  • Oversee portfolio delivery to ensure alignment with commercial commitments and client outcomes
     

  • Ensure strong linkage between solution design, scope, pricing, and delivery execution
     

  • Drive financial performance, including margin optimization, forecasting accuracy, and resource efficiency
     

  • Establish governance to proactively manage risk, scope evolution, and client satisfaction

Operating Model & Cross-Functional Integration
  • Operate within an agile, commercially aligned model connecting BD, SAM, delivery, and functional SMEs
     

  • Ensure seamless handover from sales to delivery, maintaining continuity of solution intent and client expectations
     

  • Enable data-driven decision-making through KPIs tied to growth, profitability, and delivery performance

Client Engagement & Market Presence
  • Serve as a senior point of contact for strategic clients, particularly in complex or high-value engagements
     

  • Build Cytel’s reputation as a thought partner in advanced analytics, patient data, and real-world evidence, together with the SMEs in each of these spaces
     

  • Represent capabilities externally through industry engagement, thought leadership, and client forums

KPIs & Success MetricsCommercial Success KPIs
  • Proposal volume (number of opportunities supported)
     

  • Competitive hit rate (win rate vs competitors)
     

  • New business awards (NBA) value at or above budget
     

  • Revenue contribution from supported and influenced opportunities
     

  • Pipeline value shaped through solution architecture engagement
     

  • Growth in average deal size and multi-service solution adoption
     

  • Gross margin performance aligned to targets

Customer Success KPIs
  • Client satisfaction (CSAT/NPS) for supported programs
     

  • Client retention and expansion within key accounts
     

  • Upsell and cross-sell revenue contribution
     

  • Delivery aligned to defined client outcomes

Operational Alignment KPIs
  • Forecast accuracy between sold and delivered scope
     

  • Quality of scope definition and change management
     

  • Effectiveness of sales-to-delivery handover

 [AV1]Just need to be careful they are not the SME, but overall solution

QualificationsQualificationsEducation
  • Bachelor’s degree required; advanced degree preferred

Experience
  • 10+ years in life sciences services, clinical development, analytics, or consulting
     

  • Demonstrated experience in solution design, commercial support, or complex deal shaping

Skills & Competencies
  • Strong commercial acumen with understanding of pricing, margins, and deal strategy
     

  • Expertise in solution architecture and consultative selling
     

  • Ability to translate market needs into scalable service offerings
     

  • Superb communication and client influencing skills
     

  • Solutions thinking with ability to see operational impact clearly to ensure successful delivery can be met
     

  • High emotional intelligence and stakeholder management
     

  • Ability to lead through influence across global, matrixed organizations

Cytel Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cytel and has not been reviewed or approved by Cytel.

  • Healthcare Strength Health coverage is described as comprehensive, spanning medical, dental, vision, life and disability, with FSAs/HSAs also available. Plan quality is often characterized as good to excellent, which lifts the perceived value of the overall package.
  • Retirement Support A 401(k) with employer match is consistently part of the benefits package. The plan is also characterized as well managed, contributing to a sense of baseline retirement support.
  • Fair & Transparent Compensation Overall pay is characterized as decent-to-good and broadly competitive in parts of the business, with stronger alignment noted in senior technical tracks like biostatistics and programming. The total package is often framed as respectable rather than premium.

Cytel Insights

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The Company
HQ: Waltham, MA
1,395 Employees
Year Founded: 1987

What We Do

Cytel enables decision-makers in the life sciences to unlock the full potential of their products. From navigating uncertainty to proving value, Cytel’s 30 years of global expertise in consulting, data-driven analytics, and industry-leading software helps biotech and pharmaceutical companies transform intelligence into confident decisions. We have an uncompromising commitment to scientific rigor and high standards of operational excellence, which are channeled through our locations in North America, Europe, the United Kingdom, and Asia. Together, we enable our clients to deliver the therapies that propel humanity forward. Cytel employs a range of data science tools from biostatistics to machine learning to help executives in the life-sciences to make confident decisions powered by data. We are probably best known for being leaders in the field of adaptive clinical trial design, a subset of trial design that uses interim looks to enhance the patient safety and commercial value of pharmaceutical products. We also have specialists in Bayesian statistics, real world evidence, artificial intelligence, health economics, and a number of other research fields to ensure that academic and scientific findings can have impact on industry quickly and seamlessly. www.cytel.com

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