Senior Director, Learning & Development

Blend is a premier AI services provider, committed to co-creating meaningful impact for its clients through the power of data science, AI, technology, and people. With a mission to fuel bold visions, Blend tackles significant challenges by seamlessly aligning human expertise with artificial intelligence. The company is dedicated to unlocking value and fostering innovation for its clients by harnessing world-class people and data-driven strategy. We believe that the power of people and AI can have a meaningful impact on your world, creating more fulfilling work and projects for our people and clients. For more information, visit www.blend360.com   

The Senior Director, Learning & Development will lead the design, implementation, and optimization of programs that enhance employee capabilities across technical, professional, and leadership domains. This role will focus on developing a scalable, innovative learning ecosystem that supports career growth while aligning with business goals. 

You’ll work closely with technical leaders, people operations, and project teams to identify development needs, build learning pathways, and deliver impactful training experiences in a fast-paced, agile environment. 

Strategic Learning Development 

• Develop and implement a learning and development strategy that aligns with business objectives and supports technical and consulting excellence. 

• Conduct learning needs assessments across business units and build tailored learning roadmaps for key roles. 

Program Management 

• Design, deliver and manage onboarding, technical training, soft skills development, and leadership programs. 

• Source, vet, and manage third-party training providers and certification programs. 

Content & Delivery 

• Create or curate engaging learning content using a mix of formats (e-learning, instructor-led, virtual training, on-the-job learning). 

• Build learning and development paths for critical roles.  

• Deliver instructor-led training and train-the-trainer programs for key topics such as new hire orientation, manager training, etc.  

• Oversee the use and administration of learning platforms (e.g., Udemy) and track learning progress and completion for key programs. 

Measurement & Optimization 

• Track, analyze, and report on learning outcomes, engagement, and ROI. 

• Continuously improve learning experiences based on feedback and performance data. 

Collaboration & Communication 

• Partner with other learning and development leaders across the globe, subject matter experts, practice leads, and project managers to ensure learning solutions address real-time business needs. 

• Promote a culture of learning by communicating development opportunities clearly and consistently across the organization. 

• 6-10 years of experience in learning and development, preferably in a technology consulting company or professional services environment. 

• Proven ability to design, launch, and manage scalable training programs for technical and non-technical roles. 

• Able to lead engaging and motivating training sessions, including train-the-trainer courses. 

• Strong knowledge of adult learning principles, instructional design, and digital learning platforms. 

• Experience working with IT certification programs and upskilling initiatives in areas such as AWS, Pega, Databricks, Snowflake, etc. 

• Excellent project management, stakeholder engagement, and communication skills. 

• Ability to collaborate effectively with cross-functional, global teams 

• Bachelor’s degree in Human Resources, Organizational Development, Education, Instructional Design, or a related field. 

Preferred Qualifications 

• Experience in an IT consulting or professional services firm. 

• Certifications in instructional design, learning technologies, or related disciplines (e.g., CPTD, ATD, Kirkpatrick). 

The salary range for this position is $160,000 - $180,000

All your information will be kept confidential according to EEO guidelines.