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As the Senior Director of Infrastructure Engineering at JPMorgan Chase within the Infrastructure Platforms, you will have direct management responsibilities over multiple areas of the firm's technology infrastructure. Your extensive knowledge and expertise will be utilized to establish the overall direction and short-term operational objectives. You will work cross-functionally to promote the adoption and implementation of technical methodologies across various teams, helping the firm stay at the forefront of industry trends, best practices, and technological advancements.
Job responsibilities
- Manages multiple technical areas and collaborates on technology projects across different technical domains
- Lead and Mentor a team who works on Technology areas include network security, WiFi, Cellular, Satellite, Switching & Routing (LAN & WAN), SSE and SD WAN
- Promotes and champions the development of technological methods, techniques, and various analytical approaches across the infrastructure engineering domain
- Ensures technical compliance, risk, and security, is adopted and that service level agreements and solution scalability needs are met
- Manages multiple stakeholders and complex projects consisting of large teams
- Applies cross-functional technical expertise, leadership, and comprehensive business knowledge to a broad range of infrastructure engineering areas by communicating, managing, and implementing strategic and operational plans
- Develops and executes the function's objectives with accountability for outcomes
- Be responsible for staffing, budget and relevant profit and loss
- Mentors and coaches junior engineers and technologists
- Champions the firm's culture of diversity, opportunity, inclusion, respect for team members and prioritizes diverse representation
Required qualifications, capabilities, and skills
- Formal training or certification on Network Solutions concepts and 10+ years applied experience. In addition, 5+ years of experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertise and more broadly across the organization.
- Demonstrates deep technical expertise with designing, implementing and evolving network solutions to customers needs
- Demonstrates strong leadership and execution skills ensuring network resiliency, security and stability.
- Proven track record of driving network automation.
- Experience managing and developing large cross-functional teams within the infrastructure engineering discipline
- Demonstrated prior experience influencing across highly matrixed, complex organizations and delivering value at scale
- Experience leading complex projects supporting infrastructure engineering design, scaling, resilience, and system performance assessments
- Extensive experience hiring, developing, and recognizing talent
- Experience managing and developing budgets
Preferred qualifications, capabilities, and skills
- Experience in banking and financial services regulatory environment
- Experience with managing and deploying large scale global networks
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our Global Technology Infrastructure group is a team of innovators who love technology as much as you do. Together, you'll use a disciplined, innovative and a business focused approach to develop a wide variety of high-quality products and solutions. You'll work in a stable, resilient and secure operating environment where you-and the products you deliver-will thrive.
High Risk Roles (HRR) are sensitive roles within the technology organization that require high assurance of the integrity of staff by virtue of 1) sensitive cybersecurity and technology functions they perform within systems or 2) information they receive regarding sensitive cybersecurity or technology matters. Users in these roles are subject to enhanced pre-hire screening which includes both criminal and credit background checks (as allowed by law). The enhanced screening will need to be successfully completed prior to commencing employment or assignment.
Top Skills
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands.
Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products.
Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.
©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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Employees engage in a combination of remote and on-site work.











