Senior Director, Head of Quality Engineering

Job Description

We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS?

About the team

Reporting to the VP of Engineering, Cards and Money Movement, the Senior Director, Head of Cards & Money Movement Quality Engineering will play a critical role in driving innovation and growth for the Banking Solutions business. 

In a leadership role in the Cards & Money Movement organization, you will be responsible for transforming our talent and driving the development and implementation of next generation products. With a focus on software engineering and execution, you will collaborate closely with product leaders, and other stakeholders to align on product milestones and deliver innovative Cards & Money Movement applications and experiences.

What you will be doing

In this role, you will have the opportunity to make a lasting impact on the company's transformation journey, drive customer-centric innovation, and position the organization as a leader in the competitive banking landscape. Specifically, the Head of Cards & Money Movement Quality Engineering will be responsible for the following:

•    Partnering closely with the broader Cards & Money Movement Engineering organization, and Banking product organization to define and deliver a modern, scalable, quality platform as the backbone for next generation solutions that will drive market share and delight customers with a compelling user experience
•    Delivering high-quality and performant technology solutions to our clients and customers for product areas in the Cards & Money Movement Solutions business
•    Leading and mentoring a team of quality engineering leaders and quality engineers, fostering a culture of collaboration, innovation, and engineering excellence. This includes identifying and attracting high-quality talent, as well as upskilling the existing team
•    Keeping up to date with industry trends and emerging technologies in the quality engineering space, bringing innovative ideas and best practices to drive continuous improvement
•    Collaborating with cross-functional teams to identify and manage dependencies in the Cards & Money Movement roadmap, ensuring alignment with Cards & Money Movement quality engineering practices and the shipment of defect-free solutions 
•    Participating in discussions with clients and customers to gather feedback and ensure that Cards & Money Movement products meet their requirements and expectations
•    Driving and exemplifying quality engineering best practices and standards, while managing technology debt. Ensure the company continues to drive process improvement and migration to modern architectures and infrastructure
•    Deliver a best-in-class quality engineering practice inclusive of the foundational quality engineering platform and quality engineering processes that will be leveraged by a scaled engineering organization to deliver products to clients and customers
•    Define overall quality assurance strategy, inclusive of setup and alignment within our Agile operating model, talent structure and needs, and test planning, design, and management

What you bring
  
•    Substantial Quality Engineering leadership experience building high-performing, best in class quality engineering teams in a high-growth software product environment
•    In-depth quality engineering experience and experience in the adoption of Agile best practices and automation to accelerate capabilities to production
•    Strong track-record of building out market leading consumer facing mobile products, on-time and with quality
•    Proven track record of hiring, managing, mentoring, and retaining top-performing quality engineering professionals, and inspiring and leading engineering teams

What we offer you

•    A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
•    A modern, international work environment and a dedicated and motivated team 
•    A variety of career development tools, resources and opportunities
•    A fantastic range of benefits designed to help support your lifestyle and wellbeing
•    A work environment built on collaboration, flexibility and respect

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Privacy Statement

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EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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