Senior Director, Engagement Strategy

Posted Yesterday
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2 Locations
In-Office
Senior level
AdTech • Marketing Tech • Analytics
The Role
Leads engagement strategy capabilities across digital, market research, data, and omnichannel marketing. Defines agency strategy frameworks, guides client brand and tactical planning, develops customer journey and segmentation strategies, champions AI and innovation, mentors team members, and partners with analytics, media, and marketing technology teams. Drives strategic roadmaps and integrated execution to improve client business outcomes.
Summary Generated by Built In
Reset your expectations of a health and wellness agency. From our inception, Fingerpaint has been driven by an unstoppable collective spirit of possibility. It’s that curiosity that’s at the heart of everything we do. From our legendary people-first culture to the hundreds of Fingerpainters who define us, we’ve reimagined what it means to be a healthcare and wellness advertising agency. Here, creativity happens naturally—we attract top talent and give them a space to grow and collaborate.
 
Objectives of This Role: 
We’re looking for a Senior Director, Engagement Strategy who will guide our capabilities with a depth and breadth of skills in engagement, digital, market research and data strategy. The right person will drive strategic vision for our clients and lead teams to execute with innovation and excellence. In this role you will collaborate with many facets of the agency and client stakeholders to guide the successful planning and execution of integrated tactics in an omnichannel ecosystem. You will play a part in growing business and developing the engagement strategy roadmap for key client accounts.   
 
Duties and Responsibilities: 
  • Defines, teaches, and maintains agency engagement strategy philosophy and approaches   
  • Fosters innovation to expand and evolve our engagement and omnichannel services   
  • Experience with AI tools and focus on leveraging AI to enhance the quality of our work 
  • Bring together creativity and data to create compelling personal experiences that grow our clients’ business 
  • Incorporates and champions innovation and quality throughout the process and across all tactics   
  • Mentors engagement team members, discussing with each career interests, growth opportunities, and training 
  • Partners with other departments to ensure overall agency collaboration, particularly analytics, media and marketing technology   
  • Defines, interprets, and executes client digital and omnichannel strategy   
  • Have a vision and see the “big picture” of the brand-customer experience 
  • Frame the customers’ behavior trends/patterns, identify differences across customer segments, and apply all learning to their journey 
  • Bring a deep understanding of data resources and techniques related to market research, targeting, and measurement 
  • Employ a variety of methods, including market trends/gap analysis, segmentation, personas, customer journeys, content mapping, program architecture, data capture strategies, scoring models, and business process optimization 
 Job Requirements: 
  • Minimum of 8+ years of engagement strategy, digital marketing, or project experience (within a pharmaceutical agency strongly desired)  
  • Proficient with AI Tools such as Gemini, Claude, and NotebookLM 
  • Familiarity and comfort interacting with Google Analytics  
  • Track record of implementing omnichannel strategies and cohesive ecosystem of tactics  
  • Extensive experience leading brand/tactical planning and championing innovative ideation techniques  

 

Skills Required

  • Minimum 8+ years of engagement strategy, digital marketing, or project experience
  • Experience within a pharmaceutical agency
  • Proficiency with AI tools including Gemini, Claude, and NotebookLM
  • Familiarity and comfort interacting with Google Analytics
  • Track record implementing omnichannel strategies and cohesive ecosystems of tactics
  • Extensive experience leading brand and tactical planning
  • Experience championing innovative ideation techniques
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The Company
HQ: Saratoga Springs, NY
400 Employees
Year Founded: 2008

What We Do

Fingerpaint is a marketing and advertising company that offers marketing, web design, and advertising services. Reset your expectations of a health and wellness firm. Independent by design and built on a foundation of empathy, Fingerpaint is biopharma's commercialization partner for analytics-enabled integrated solutions. At its core is an award-winning global team of more than 580 people who are committed to creating and executing meaningful brand experiences for healthcare providers, care partners, and patients. Fingerpaint was founded in 2008 on a radically simple ideal: Put people first. Thirteen years later, it continues to pay off. Our people-first philosophy attracts top talent and gives them a space to thrive. Our strict no-titles, no-offices, no-egos structure creates an environment in which collaboration and creativity happen naturally. This level playing field lets us learn more from one another, integrate our services and teams better, and, ultimately, create work that solves our clients’ most complex marketing challenges. Learn how we never paint by number at fingerpaint.com.

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