Senior Director, Business Development - Commercial Operations

Reposted 2 Days Ago
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Bentonville, AR, USA
Hybrid
130K-260K Annually
Senior level
Big Data • Cloud • Logistics • Machine Learning • Retail
The Role
Leads business development and commercial operations for Walmart Domestic Transportation Services. Develops growth strategies, partnerships, pricing, contracts, customer expansion, and monetization initiatives. Builds financial models and market assessments, leads cross-functional strategic execution, represents transportation services externally, and develops a high-performing team. Success is measured by revenue and profitability growth, customer acquisition and retention, partnership development, network utilization, and commercial effectiveness.
Summary Generated by Built In
Position Summary...The Senior Director, Transportation Business Development – Commercial Operations is responsible for driving profitable growth, strategic partnerships, and commercial expansion across Walmart Domestic Transportation Services. This leader will develop and execute business development strategies that accelerate revenue growth, strengthen customer relationships, expand transportation solutions, and position Walmart Transportation as a best-in-class logistics provider.
The role serves as a key member of the Commercial Leadership Team and partners closely with Revenue Growth, Strategic Accounts, Operations, Product, Finance, Fleet, and Merchant organizations to identify market opportunities, shape commercial strategy, and deliver innovative transportation solutions that create value for customers and suppliers.
The ideal candidate is a visionary leader who thrives in ambiguity, excels at building strategic partnerships, influences across functions, and translates long-term opportunities into scalable business outcomes. This leader will play a critical role in advancing monetization initiatives and expanding Walmart's transportation capabilities while maintaining a strong focus on operational excellence and customer experience.

What you'll do...Business Development Strategy & Revenue Growth
  • Develop and execute the long-term business development strategy for Domestic Transportation Services.
  • Identify new growth opportunities across transportation, logistics, brokerage, backhaul, dedicated fleets, and emerging transportation solutions.
  • Create go-to-market strategies that drive customer acquisition, retention, and revenue growth.
  • Build business cases, financial models, and market assessments to evaluate expansion opportunities.
  • Partner with executive leadership to align growth initiatives with enterprise priorities.
  Commercial Operations Leadership
  • Lead commercial planning and execution processes to ensure delivery of growth goals and business objectives.
  • Establish performance metrics, operating rhythms, and reporting mechanisms that improve commercial effectiveness.
  • Drive pricing, contract strategy, customer profitability analysis, and commercial optimization efforts.
  • Identify opportunities to improve operational efficiency while enhancing customer value propositions.
  Strategic Partnerships & Customer Development
  • Build and maintain executive-level relationships with key customers, suppliers, and industry partners.
  • Lead negotiations and partnership discussions that support growth objectives.
  • Collaborate with Strategic Accounts teams to expand customer penetration and uncover new revenue opportunities.
  • Represent Walmart Transportation Services externally as a trusted logistics and transportation partner.
  Cross-Functional Leadership
  • Partner closely with Operations, Product, Technology, Finance, and Analytics teams to develop scalable transportation solutions.
  • Influence stakeholders across the organization to align priorities and accelerate execution.
  • Ensure seamless execution from opportunity identification through implementation and operational stabilization.
  • Lead complex strategic initiatives involving multiple business units and external partners.
  Innovation & Market Intelligence
  • Monitor transportation, logistics, and supply chain industry trends to identify emerging opportunities and risks.
  • Utilize market insights, customer feedback, and competitive intelligence to refine business strategies.
  • Drive innovation through partnerships, technology adoption, and new service offerings.
  • Evaluate acquisition, partnership, and investment opportunities that support strategic growth.
  Talent & Organizational Leadership
  • Build, develop, and mentor a high-performing business development and commercial operations team.
  • Foster a culture of accountability, innovation, customer focus, and continuous improvement.
  • Develop future leaders through coaching, succession planning, and capability-building initiatives.
  • Promote collaboration across transportation and broader supply chain organizations.
  What you’ll Bring…
  • Bachelor’s degree in business, Supply Chain, Logistics, Transportation, Finance, or related field.
  • 10+ years of progressively responsible leadership experience in transportation, logistics, supply chain, business development, commercial strategy, or related fields.
  • Experience leading large-scale business development, revenue growth, or commercial operations initiatives.
  • Experience managing executive-level customer and partner relationships.
  • Demonstrated success influencing across complex organizations and delivering measurable business outcomes.
  Preferred Qualifications
  • Master's degree (MBA preferred).
  • Experience in transportation brokerage, logistics marketplaces, supply chain technology, or enterprise transportation operations.
  • Deep understanding of transportation economics, pricing strategies, network optimization, and commercial contracting.
  • Experience building and scaling new business models, transportation services, or growth initiatives.
  • Strong financial acumen with experience developing strategic investment and monetization strategies.
  • Proven ability to lead transformational change in high-growth environments.
  Leadership Expectations
  • Strategic Mindset: Creates a compelling vision for growth and translates strategy into measurable business outcomes.
  • Customer Focus: Builds long-term partnerships that create value for customers while supporting enterprise objectives.
  • Collaboration & Influence: Develops trusted relationships, aligns stakeholders, and drives execution across organizational boundaries.
  • Talent Development: Builds high-performing teams and invests in the growth and development of future leaders.
  • Results Orientation: Establishes clear goals, measures performance rigorously, and delivers sustainable business results.
  Success Metrics
  • Revenue and profitability growth
  • New customer acquisition
  • Strategic partnership development
  • Commercial pipeline growth
  • Customer retention and satisfaction
  • Monetization initiative performance
  • Transportation network utilization
  • Team engagement and talent development
  • Cross-functional execution effectiveness

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $130,000.00 - $260,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor’s degree in Business, Accounting, Finance, Marketing, or related field and 6 years’ experience in business development, market development, product development, or related area OR 8 years’ experience in business development, market development, product development, or related area. 1 year’s supervisory experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Preparing and executing budgets, Sales, Working on cross-functional teams or projects

Masters: Business Administration

Primary Location...

805 Respect, Bentonville, AR 72716, United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Skills Required

  • Bachelor's degree in Business, Accounting, Finance, Marketing, Supply Chain, Logistics, Transportation, or a related field
  • 6 years of experience in business development, market development, product development, or a related area with a bachelor's degree
  • 8 years of experience in business development, market development, product development, or a related area without the specified degree
  • 1 year of supervisory experience
  • Experience leading large-scale business development, revenue growth, or commercial operations initiatives
  • Experience managing executive-level customer and partner relationships
  • Demonstrated success influencing complex organizations and delivering measurable business outcomes
  • Master's degree, preferably Master of Business Administration
  • Experience in transportation brokerage, logistics marketplaces, supply chain technology, or enterprise transportation operations
  • Understanding of transportation economics, pricing strategies, network optimization, and commercial contracting
  • Experience building and scaling new business models, transportation services, or growth initiatives
  • Financial acumen with experience developing strategic investment and monetization strategies
  • Experience leading transformational change in high-growth environments
  • Experience preparing and executing budgets
  • Sales experience
  • Experience working on cross-functional teams or projects

Walmart Global Tech Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Walmart Global Tech and has not been reviewed or approved by Walmart Global Tech.

  • Strong & Reliable Incentives — Compensation packages typically include base pay, performance bonuses, and stock awards, with access to an employee stock purchase plan. Feedback suggests annual bonus structures and stock grants are a consistent part of total compensation in many roles.
  • Retirement Support — Retirement offerings include a company 401(k) match and stock purchase options that support long‑term savings. Feedback suggests these programs are a notable strength within the overall package.
  • Parental & Family Support — Family benefits feature paid parental leave and adoption assistance, alongside tax‑advantaged accounts for healthcare spending. Feedback suggests these supports contribute meaningfully to perceived total rewards value.

Walmart Global Tech Insights

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The Company
HQ: Bentonville, AR
578,950 Employees

What We Do

Walmart has a long history of transforming retail and using technology to deliver innovations that improve how the world shops and empower our 2.2 million associates. It began with Sam Walton and continues today with Global Tech associates working together to power Walmart and lead the next retail disruption. We’re a high-performing, primarily virtual workforce that is human-led and tech-empowered. Our world-class software engineers, data scientists and engineers, cybersecurity professionals, product managers and business service professionals work with top talent on cutting-edge technologies that create unique and innovative experiences for our associates, customers and members across Walmart, Sam’s Club and Walmart International. At Walmart Global Tech, one line of code or bold idea can make life easier for hundreds of millions of people – talk about epic impact at a global scale.

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