The Role
The Senior Director, AI Transformation is a client-dedicated leadership role responsible for turning one strategic pharma client's AI ambitions into adopted, governed and measurable solutions. Acting as the bridge between the client, the Avalere Health account team and the Co-Intelligence Centre, this person will combine executive client partnership, AI strategy, workflow transformation, change leadership and value realization.
The successful candidate will be credible with senior pharma leaders and technically fluent enough to guide solution design, evaluation, integration and governance. They will not be expected to personally engineer every solution. Their role is to mobilize the right teams, maintain momentum and ensure the work creates lasting client value.
What You'll Do
Serve as a trusted adviser. Build strong relationships with senior client stakeholders and help them make practical choices about AI priorities, investment, sequencing and risk.
Lead the roadmap. Develop and maintain a joint AI transformation roadmap aligned to the client's commercial, medical and operational priorities.
Create alignment. Establish clear decision pathways, governance forums and executive reporting across the AI portfolio.
Identify high-value opportunities. Lead workshops, interviews and workflow reviews to uncover priority business problems and unmet needs.
Define and document the work. Turn client challenges into solution briefs, scopes of work, delivery plans and technically actionable requirements, including user stories, epics, tickets, acceptance criteria, assumptions, dependencies, milestones and resourcing needs.
Prioritise the portfolio. Assess opportunities based on strategic value, feasibility, readiness, risk, adoption effort and time to value.
Mobilize cross-functional teams. Bring together AI Solutions Engineers, product, data, domain and client specialists around each priority use case.
Guide delivery end to end. Oversee work from prototype and pilot through evaluation, production, launch and handover.
Redesign the work. Define future-state workflows, roles, controls and handoffs so AI becomes part of day-to-day practice.
Build adoption. Create role-based playbooks, training, champions, office hours and feedback loops with client change and learning teams.
Enable responsible use. Partner with AI, IT, security, legal, privacy, medical, regulatory and MLR stakeholders to embed appropriate guardrails and human oversight.
Prove the impact. Set baselines and track adoption, efficiency, capacity, quality, client outcomes and commercial value, using the evidence to improve and scale the work.
Deepen the partnership. Use delivered value to strengthen executive relationships and identify opportunities to expand the client's engagement with Avalere Health.
Strengthen the story. Equip the account team with a consistent, evidence-based narrative about Avalere Health's AI capability and impact.
Capture reusable learning. Develop playbooks and patterns that improve delivery while protecting client confidentiality.
Client strategy and partnership
Opportunity discovery and solution shaping
Delivery and transformation
Adoption, governance and value
Account growth
About You
Senior leadership experience. Typically 12 or more years in transformation, consulting, digital product, innovation or client leadership, including significant experience in pharma or life sciences.
Executive client credibility. A strong record of advising and influencing senior leaders in complex, matrixed organizations.
Enterprise AI delivery. Experience moving AI, analytics or automation from discovery and pilot into adopted, governed workflows.
Applied AI fluency. Practical understanding of large language models, agent workflows, model evaluation, data and integration requirements, safety and reliability.
Transformation expertise. Strong capability in process mapping, workflow redesign, operating-model change, adoption, enablement and benefits realization.
Communication and judgement. Excellent facilitation, writing and executive presentation skills, with the ability to make complex choices clear and actionable.
Cross-functional pharma knowledge. Experience across Medical, Commercial, Market Access, Insights and Content Operations.
Regulated delivery. Familiarity with responsible AI, privacy, medical and regulatory review, MLR and common life-sciences platforms.
Product and capability building. Experience shaping prototypes, evaluating model outputs and creating playbooks, champions networks or communities of practice.
Client dedicated. The role is fully allocated to one strategic pharma client, providing continuity and a deep understanding of its priorities, systems and ways of working.
Matrix leadership. The Senior Director works closely with the Global Client Lead and Co-Intelligence Centre, leading through influence across Avalere Health and client teams.
Flexible and connected. The role may be remote or hybrid and requires regular travel to client and team meetings.
Essential
Desirable
Ways of working
Skills Required
- Typically 12 or more years of experience in transformation, consulting, digital product, innovation, or client leadership
- Significant experience in the pharmaceutical or life sciences industry
- Experience advising and influencing senior leaders in complex, matrixed organizations
- Experience moving AI, analytics, or automation from discovery and pilot into adopted, governed workflows
- Practical understanding of large language models, agent workflows, model evaluation, data and integration requirements, safety, and reliability
- Expertise in process mapping, workflow redesign, operating-model change, adoption, enablement, and benefits realization
- Excellent facilitation, writing, and executive presentation skills
- Ability to make complex choices clear and actionable
- Cross-functional pharma knowledge across Medical, Commercial, Market Access, Insights, and Content Operations
- Familiarity with responsible AI, privacy, medical and regulatory review, MLR, and common life-sciences platforms
- Experience shaping prototypes, evaluating model outputs, and creating playbooks, champion networks, or communities of practice
Avalere Health Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Avalere Health and has not been reviewed or approved by Avalere Health.
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Leave & Time Off Breadth — Time off is positioned as generous, including vacation, sick leave, and a year‑end holiday shutdown. Remote work flexibility is frequently highlighted as a strong complement to PTO.
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Wellbeing & Lifestyle Benefits — Work-from-home flexibility is emphasized through a “magnet not a mandate” approach with collaboration hubs. Wellbeing resources are visible, including mental-health support networks.
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Parental & Family Support — Family-forming support and external fertility-friendly accreditation are promoted. This signals investment in parenthood pathways alongside broader inclusion initiatives.
Avalere Health Insights
What We Do
Established in 2001, Avalere Health is a purposefully built commercialization partner for the biopharmaceutical, medical technology, and wellness industries. Our team of 1,500+ experts combine their knowledge and expertise across our core disciplines—Consulting; Medical; Policy; Value, Evidence, and Access; Marketing; and Digital Experience Technology—to create the connections that make better health happen. We partner with our clients to navigate the complex and rapidly changing healthcare ecosystem. Together, our experts help clients connect patients with life-changing therapies, realizing the potential of strategies and solutions to accelerate innovation that improves lives.
