Kia ora
We’re looking for a Senior—to Director-level Designer to join DNA. We are on the hunt for a talented designer to join our multidisciplinary team, deliver digital experiences, and create a strategic advantage for some of New Zealand’s leading organisations.
This is an opportunity to work as part of a collaborative, multidisciplinary team delivering research, strategy and designed experiences that make a difference for people across Aotearoa.
We’re looking for someone who is equally comfortable leading human-centred design work and getting hands-on with designing digital experiences and products. You’ll bring curiosity, empathy and practical design thinking — plus the ability to connect the dots across complex services, digital touchpoints, and customer journeys.
We are looking for people from diverse backgrounds who have experience in some or all of the areas outlined in this job description. However, you must have had actual experience working on human-centred design projects with a digital delivery element.
What you’ll do.
- Work on a wide range of projects — from digital platforms to service journeys
- Lead design approaches from research and insight gathering through to design and delivery
- Help clients understand, define and optimise their strategies, value propositions and experiences
- Apply digital product design skills — creating concepts, prototypes and user flows that work in real life
- Collaborate with internal teams, client teams and subject matter experts
- Juggle multiple projects — owning design timelines, budgets and approaches
What we’re looking for.
- 5+ years’ experience in experience design, UX or digital product design
- Strong experience leading or supporting research and design projects and bringing teams along the journey
- Solid capability in human-centred design methods, from qualitative research to experience mapping and digital design
- Experience working on digital products, services or platforms — understanding the realities of product development
- Experience working as a senior designer in banking and financial services would be positive but not essential
- Great communication, facilitation and storytelling skills
- Adaptability and ease of working in multi-disciplinary, fast-paced environments
- A positive, curious and collaborative attitude
What we offer.
- Interesting, impactful work across a diverse range of clients
- A collaborative and inclusive team culture
- Career growth and learning opportunities
- Work from office — with flexibility to remote work when needed
Apply now.
If this sounds like you, we’d love to hear from you. Send us your CV, cover letter, and portfolio (if you have one).
As part of your cover letter, please let us know if there’s anything we can do to make this process comfortable for you.
Applicants must have NZ residency or a valid NZ Work Visa and may need to undergo security and credit-check clearances.
No recruiters please.
Top Skills
What We Do
We are an Experience Design consultancy using insight, creativity and technology to make a positive impact for government, businesses, the economy and the lives of New Zealanders.
We solve large and complex challenges to help organisations transform and grow – through organisational design, employee, digital and customer experience.
As a design-led business we work with organisations to unlock new ideas, realise opportunities and deliver transformational experiences – for their people and their customers.
We provide evidence-based, human-centred and future-facing outcomes as we deliver capability building, research, journeys, strategies and solutions in collaborative working models alongside client internal teams. Whether augmenting capability, uncovering insight and bringing fresh perspective – we embrace the ways our clients work to ensure we are aligned and focussed on the impact we are delivering.
Our domain experience spans financial services, central government, energy, telecommunications, tourism, media and manufacturing for businesses serving large and diverse audience segments.
We work to enable change facing businesses across capability, customer, technology, automation, wellbeing, organisational design and sustainability. We have established ways to isolate challenges, map future landscapes and solve pressing issues – each designed to help set priorities, allocate investment and optimise delivery.
We use design thinking and agile delivery to make businesses stronger and empower people in simple, easy and more human ways. We can help you:
– Engage and empower your people via programmes across culture, systems and processes to navigate change and accelerate new business opportunities.
– Design experiences that drive engagement, improve business performance, create service efficiency and enhance your value for customers.
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