ABOUT OUR TEAM
The Global Digital Design team at Converse creates strategic and distinct digital experiences to inspire our audience. We’re powered by the people and style of our communities. We’re energized by our innovation and purpose. And we’re constantly searching for the stories behind our products.
Our team is made up of four different functions that work together: Creative Operations, Digital Content, Digital Design and Digital Copy. Together, we strive to create content that exemplifies our Brand Mission, Values, and Purpose (aka, our MVP).
We develop content and storytelling that supports the wholesale business, and digital direct commerce ecosystem. We’re talking everything from our partner sites, to our very own Converse.com, email campaigns, paid social, and much more. Specifically, your role will be focused on the operations for the digital design and digital copy functions.
As a team, we move our business goals forward through compelling brand stories, seasonal commercial stories and custom “Converse By You” content across our digital channels—all over the world.
WHO WE ARE LOOKING FOR
We are looking for an Operations Manager to lead both executional and strategic projects within our Global Digital Content & Design (GDCD) team. This candidate is a natural leader, with a positive & collaborative attitude, an entrepreneurial mindset who takes initiative and is eager to create and instill operational excellence for our team. The work will be challenging, never boring, and will be an integral part of the creative team bringing new digital experiences and solutions to the Converse brand.
This candidate should have a passion for the Converse Brand and unbending rigor for creating and implementing processes to enable high-quality work. Someone who thrives in the digital landscape and understands the ins and outs of paid media and integrated marketing campaigns. We’re looking for someone who can get into the nitty gritty of executional work but also see the big picture and help create and document new workflows and ways of working.
YOUR RESPONSIBILITIES WILL INCLUDE
- Lead global design and copy sprint workflow and execution
- Resource allocation tracking & planning
- Project management of seasonal visual design system & narrative framework creation
- Assist with documentation & governance of our Standards & Guidelines/Onboarding tools
- Document new processes and best practices as needed
- Understand the vision and strategy of our team at a macro level and be able to implement micro level projects to execute against that strategy.
- Always be looking for ways to find efficiencies and better ways of working
- Operational excellence always: ensure you deliver high quality work, on time and on budget 100% of the time
WHO YOU WILL WORK WITH
As the Converse Global Digital Operations Manager, you will work with our team of Designers, Copywriters, Operations Mangers, UX, and Experience Strategists. You will partner closely with teams across the Digital Organization, Brand Management, and Geography teams, to deliver creative experiences that support digital business goals.
This role reports to the Manager of Global Digital Creative Operations.
WHAT YOU BRING
- Bachelor’s Degree in Business, Marketing, or related field or equivalent combination of education and experience
- 5-8 years relevant work experience
- Ability to prioritize multiple projects and tasks simultaneously with various cross-functional stakeholders, and reliably meet deadlines
- Strong understanding of project management tools like Asana, Slack, MS Office, Figma, Box
- Experience with resource management and capacity tracking
- 2-3 years of experience with paid media including paid social and online video/motion
- Proven success in data-driven strategic thinking & process optimization
- Outstanding team player and positive attitude
- Must be a self-starter, thrives working in a fast-paced entrepreneurial environment, organized, detail oriented, collaborative, and flexible
- Strong sense of ownership and accountability
- A genuine passion for digital marketing and the online space with a strong knowledge of digital commerce, performance marketing (email, paid social and other media), A/B testing, and UX.
- A love for Converse - you wear Converse, follow Converse channels, and exemplify brand values
- A connection to streetwear culture and a natural passion for keeping up with the latest market trends
We are committed to fostering a diverse and inclusive environment for all employees and job applicants. We offer a number of accommodations to complete our interview process including screen readers, sign language interpreters, accessible and single location for in-person interviews, closed captioning, and other reasonable modifications as needed. If you discover, as you navigate our application process, that you need assistance or an accommodation due to a disability, please complete the Candidate Accommodation Request Form.
Nike Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Nike and has not been reviewed or approved by Nike.
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Retirement Support — A 401(k) with a company match is complemented by options such as a Mega Backdoor Roth and deferred compensation for eligible earners. Financial coaching and structured savings programs support long-term financial security.
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Equity Value & Accessibility — An Employee Stock Purchase Plan with a stock discount sits alongside broad-based equity vehicles like RSUs and non-qualified stock options. These avenues expand wealth-building opportunities beyond base pay.
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Parental & Family Support — Paid parental leave includes maternity and paternity time, recently expanded in the U.S. to 16 weeks and extended to part-time retail teammates. Additional supports include childcare assistance at select locations and family-building benefits such as fertility, surrogacy, and adoption.
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What We Do
At NIKE, Inc., we innovate to serve athletes*. Every teammate - from coder to creator - plays a role in making these athletes’ dreams real. Our tech, data, and digital teams push limits every day, building the future of sport and the tools that drive it. Here, curiosity is fuel. Innovation is the game plan. Different perspectives keep us on the offense. You’ll solve challenges worth tackling, grow fast and belong to a team that backs you to do the right thing. Bring your drive. Bring your bold. Let’s move the world, together. Take your first step at nike.com/careers * If you have a body, you’re an athlete.
Why Work With Us
At NIKE, Inc., your dedication fuels the future of sport. There is a sense of pride that comes from representing an iconic brand and shaping its future. Here, we treat every day as a new opportunity to push boundaries, ask tough questions and share whole-hearted convictions. We are a team – united by the belief that anything is possible.
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