We are seeking a highly skilled and motivated Digital Business Analyst to join our dynamic and innovative team. In this hybrid role, you will not only act as a bridge between our business stakeholders and our technical team but also ensure our Agile practices are implemented effectively. You will work closely with the team, prioritizing backlog items, defining requirements, facilitating Scrum ceremonies, and helping the team deliver high-quality software products.
You will be part of a dynamic team dedicated to delivering a world-class mobile experience for one of Southeast Asia’s largest resorts and entertainment companies, with a focus on serving its most valued Guests. The mobile app is a business-critical, rapidly evolving product that demands high standards of quality and scalability. In this role, you will work closely with cross-functional teams to solve real business challenges and directly influence how end-users engage with the company’s services.
Requirements
- Bachelor's degree in Computer Science, Computer System Analysis, Information Technology, Statistics or related field
- Minimum of 5 years of experience as a Business Analyst, preferably in an Agile environment.
- Proven experience working on mobile, web, or other front-end digital products, with a strong understanding of user experience and interface considerations.
- Familiarity with mobile app analytics platforms and performance metrics.
- Proficient in using product development and collaboration tools such as Jira, Confluence, Miro, Figma, or similar platforms to support end-to-end product lifecycle activities.
- Strong analytical and problem-solving skills, with the ability to think strategically and provide innovative solutions.
- In-depth understanding of digital business processes, systems, and technologies.
- Proficient in gathering and documenting business requirements using industry-standard methodologies and tools.
- Excellent communication and interpersonal skills to effectively collaborate with cross-functional teams and stakeholders.
- Deep understanding of the Scrum framework, its principles, values, and practices.
- Experience of running Scrum activities and ceremonies to guide the team in implementing Scrum effectively and ensure adherence to its processes.
- Ability to manage multiple projects simultaneously and meet deadlines in a fast-paced environment.
- Upper-Intermediate/Advanced English proficiency.
- Working hours: Early start (around 07:00–07:30 EET) with a flexible afternoon schedule
Nice to have skills
- Business Analyst professional certification, Product Owner certification and/or PSM
- Experience with mobile app analytic tools and digital performance metrics
- Experience with Waterfall methodology
Responsibilities:
- Collaborate with cross-functional teams to identify and understand business requirements for digital projects, initiatives, and enhancements.
- Conduct thorough analysis of existing digital processes and systems to identify areas for improvement and optimization.
- Gather, document, and analyze business needs, objectives, and key performance indicators (KPIs) to develop comprehensive business requirements.
- Develop and maintain detailed project documentation, including business requirements, functional specifications, use cases, and process flows.
- Work closely with IT teams and business stakeholders to translate business requirements into technical specifications and ensure successful project implementation.
- Conduct UAT with stakeholders and drive for sign off before feature release and make sure the developed features align with business requirements.
- Facilitate daily stand-ups, sprint plannings, refinements, demos, retrospectives and monthly meetings.
- Perform data analysis and interpretation to derive meaningful insights and recommendations to drive business growth and efficiency.
- Monitor and evaluate digital performance metrics and provide regular reports and recommendations to stakeholders.
- Support additional product-related tasks assigned by the Product Owner or Product Director
Benefits
- Awesome projects with an impact
- Udemy courses of your choice
- Team-buildings, events, marathons & charity activities to connect and recharge
- Workshops, trainings, expert knowledge-sharing that keep you growing
- Clear career path
- Absence days for work-life balance
- Flexible hours & work setup - work from anywhere and organize your day your way
- Business trips
Skills Required
- Bachelor's degree in Computer Science, Computer System Analysis, Information Technology, Statistics or related field
- Minimum of 5 years experience as a Business Analyst, preferably in an Agile environment
- Proven experience working on mobile, web, or other front-end digital products with strong UX/UI understanding
- Familiarity with mobile app analytics platforms and performance metrics
- Proficient in product development and collaboration tools such as Jira, Confluence, Miro, Figma or similar
- Strong analytical and problem-solving skills
- In-depth understanding of digital business processes, systems, and technologies
- Proficient in gathering and documenting business requirements using industry-standard methodologies and tools
- Excellent communication and interpersonal skills to collaborate with cross-functional teams and stakeholders
- Deep understanding of the Scrum framework, its principles, values, and practices
- Experience running Scrum activities and ceremonies (stand-ups, sprint planning, refinements, demos, retrospectives)
- Ability to manage multiple projects simultaneously and meet deadlines in a fast-paced environment
- Upper-Intermediate/Advanced English proficiency
- Willingness to work early start hours (around 07:00-07:30 EET) with flexible afternoons
- Business Analyst professional certification, Product Owner certification and/or PSM
- Experience with Waterfall methodology
What We Do
Intellectsoft is a digital transformation consultancy service that provides cutting-edge engineering solutions for global organizations with the mission to help enterprises accelerate the adoption of new technologies, untangle complex issues that always emerge during digital evolution, and orchestrate ongoing innovation. Intellectsoft has been named as one of the highly-rated software development B2B companies in 2021 by Clutch. Ranked No. 244 by Inc. magazine’s annual Inc. 5000 Regionals 2021, Intellectsoft has become one the nation’s fastest-growing private companies and demonstrated solid revenue growth of 37% over the last two years, fueled by customer’s need for innovative software solutions in the era of digitalization. The Company’s services portfolio offers strategic IT consulting, CX design, development, and full lifecycle management of custom software products and applications, and system integration. Whether it is a consumer-oriented app or a transformative enterprise-class solution, the company leads the process from ideation and concept to delivery and provides ongoing support.
