Enterprise Architect - Digital Advisory Services

What you'll do

• Client Facing:
• Demonstrate a consistently professional and confidence-inspiring approach to working with clients, ensuring each interaction supports our organizational values and client expectations.
• Adapt style and approach to the audience, ensuring effective communication with individual contributors and executive-level stakeholders.
• Rapidly develop an understanding of clients’ industries, customers, and dynamics compelling the need for digital transformation, connecting those dynamics to concrete actions clients can undertake to drive performance through digital technologies.
• Meet clients where they are and define a path towards success through engagement with client stakeholders. This involves navigating high levels of ambiguity and complex stakeholder environments and applying various frameworks, tools, and techniques to elicit, analyze, and synthesize data into findings and recommendations.
• Design and develop workshops to address unique client challenges and opportunities. This involves adapting existing workshop structures to address unique client and contextual circumstances.
• Create and present visually compelling and well-written deliverables, ensuring high-quality information is communicated appropriately to the audience.
• Lead small teams in engagements and act as a sole consultant when required, demonstrating strong leadership capabilities.
• Business Development:
• Working with members of our Enterprise Sales Team, play a lead role in initial client conversations and discovery, combining knowledge of Online's services with clients' needs to qualify opportunities.
• Contribute to pursuits as a bid team member, including developing  approaches, estimates, and resource requirements.
• Internal Team Contributions:
• Contribute to the Digital Advisory Services team's internal capability-building. This can include the evolution of our services, knowledge management, and other contributions that make us a more effective team.
• Connect and integrate Digital Advisory Services into other Online practice areas to ensure we bring the full value of Online to our clients’ challenges and opportunities.
• Acquire and share knowledge with peers to improve our internal capabilities. This may include new technologies, tools, techniques, or practices.

What we'd like

• Minimum of 10 years in the consulting profession in an area relevant to the role with a track record of successful projects and exceptionally high-quality deliverables. Cross-functional experience will be especially compelling.
• Advanced degree at the master's level preferred (e.g., MBA, M.Sc., M. Eng., etc.).
• Committed to unquestionable ethical and professional conduct. We believe this is critical for our team members.
• Certified Management Consultant (CMC) designation in good standing. If not acquired, a plan will be collaboratively developed to acquire this designation in the first 12-24 months of employment.
• Experience in business architecture and digital solution architecture would be considered highly valuable.
• Capability to work with senior and executive leadership as well as front-line employees, developing methods to manage people at all levels and crafting effective communications.
• Familiarity with key Organizational Change Management (OCM) capabilities.
• Supporting designations such as the Project Management Professional (PMP) or Certified Business Analysis Professional (CBAP). Other relevant designations are welcome.
• Excited by ambiguity and the process of bringing clarity to challenging client engagements through divergent and convergent processes.
• Able to see the big picture and the details within it, always grounding recommendations and roadmaps in practicality and feasibility for the client.
• Able to work independently but contribute to a team environment and understand when to reach out to peers for support.
• Experience with ERP solution design, integration and deployment (eg SAP, Oracle, Workday, Dynamics 365) is an asset.