Team Overview:
At Fluency, we come together under two shared passions that drive our culture: the scaling of digital ad operations, and fostering a workplace environment rooted in open communication, inclusivity, and a growth-oriented mindset. These passions not only set us apart in the industry, but also fuel our collective drive to reshape the industry and reinvent ourselves along the way. We're not just revolutionizing the digital advertising horizon, we're shaping an organization where every member feels a sense of pride and is inspired to do their best work.
Job Summary:
The Senior Digital Advertising Strategist is an experienced digital advertiser with hands-on campaign management experience who will support Fluency’s shared pool of accounts while also supporting Advertising Engineers and Advertising Architects as they work with Fluency’s Managed & Unmanaged clients to achieve the clients goals. The Digital Strategist assists with many aspects of the client relationship such as making campaign optimizations and updates to Google and Facebook Ads’ campaigns, making ppc campaign strategy recommendations, handling incoming client requests, and troubleshooting technical issues.
External Role Duties:
- Respond directly to client requests and communication
- Leverage Fluency platform to manage digital advertising campaigns, analyze performance, and execute optimizations on a host of channels including but not limited to Google Ads, GDN, Google Shopping, Facebook, Instagram, Microsoft, YouTube
- Proactively make recommendations to clients to improve strategy, performance, and business efficiencies
- Have a firm understanding of client goals, objectives and key performance indicators (KPI)
- Create reports to communicate strategic activities and performance improvements at scale
Internal Role Duties:
- Work with other Digital Strategists to ensure that Fluency’s shared pool of clients are properly supported
- Work directly with Advertising Engineers & Advertising Architects to ensure strategy alignment and execution of client goals
- Leverage Fluency to execute digital advertising campaigns at scale on multiple channels
- Manage incoming tickets and tasks
- Troubleshoot technical issues and validate system bugs
- QA new releases and Provide useful feedback to the Fluency products organization
- Contribute to internal process documentation.
Required Experience:
- 5+ Years of Digital Advertising Campaign Management (Google Ads, Facebook)
- Experience building and managing moderately complex search campaigns
- Strong communication, analytical and presentation skills
- Demonstrated ability to manage and build strong client relationships
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What We Do
Fluency is the first Digital Advertising Operating System (OS) that transforms paid media operations challenges into breakthrough outcomes by centralizing all major campaign execution workflows into a single solution. The AI-powered platform eliminates the most time and resource-intensive aspects of campaign execution, and automates campaigns across all major digital ad channels - including walled gardens and the open web. As a result, advertisers can activate, automate, and analyze any number of campaigns with unprecedented efficiency, working at a scale not previously achievable. Fluency powers nearly $3b in annual media spend. Based in Burlington, Vermont, with team members in 24 states, Fluency’s founders and staff leverage a noteworthy combination of expertise, talent and inventiveness in their efforts to sustainably, collaboratively and enjoyably transform their clients’—and their own—businesses.
Why Work With Us
Being at Fluency means growing with an innovative, collaborative company, contributing to a thriving culture, and working from anywhere in our remote-first model. If you’re ready for your next opportunity, let’s help agencies and enterprises thrive—together. Explore our open positions today.
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