At Kasisto, we exist to promote smart financial decisions and strong financial wellness for all we serve. Our team has set the standard for AI-powered experiences in the financial industry for more than a decade, delivering human-like, intelligent conversations across mobile apps, websites, messaging platforms, and voice-enabled devices.
We forge trusted partnerships with banks and financial institutions worldwide, empowering them to leverage our KAI platform to deliver consistently amazing experiences in real time, anytime, and across every channel.
We’re looking for a passionate Senior DevOps Engineer to join our product-focused team. You’ll design, build, and maintain robust CI/CD pipelines, automate cloud infrastructure, and collaborate closely with software engineers to streamline development and deployment workflows. Your expertise and contributions with overall system design and software architecture will directly impact the reliability, scalability, and agility of our software products. This is a full-time, hybrid role, with an expectation of at least two days a week on-site in our New York City office.
Key Responsibilities- Build, maintain, and optimize CI/CD pipelines using Jenkins, GitHub Actions, and container technologies
- Design, deploy, and manage cloud infrastructure in AWS and Azure for development, staging, and production environments
- Containerize services with Docker and orchestrate them using Kubernetes
- Automate configuration management and deployments with Ansible and Chef
- Develop and maintain Infrastructure as Code (IaC) scripts for repeatable, versioned infrastructure
- Monitor system health, troubleshoot incidents, and implement proactive alerting and remediation
- Provide operational support and incident response in alignment with defined SLAs
- Collaborate with development teams to support Java- and Python-based applications throughout their lifecycle
- Conduct performance tuning, capacity planning, and cost optimization in cloud environments
- Act as DevOps SME, mentoring and coaching other team members on DevOps best practices
- Document architectures, workflows, and standard operating procedures
- 7+ years of hands-on experience in DevOps, Site Reliability Engineering, or related roles
- Demonstrated knowledge in software Architecture and Application Development
- Proficiency with AWS and Azure cloud services
- Strong Docker expertise; ECS and Kubernetes cluster administration
- Solid background in Postgres and MySQL database administration
- Exposure to monitoring stacks (CloudWatch, Datadog, Prometheus/Grafana, ELK/EFK)
- Experience writing Ansible playbooks and Chef cookbooks for configuration management
- Proven expertise in Jenkins and GitHub Actions pipeline creation and maintenance
- Proficient in Java and Python scripting for automation tasks
- Deep understanding of Linux system administration and networking concepts
- Excellent problem-solving skills and a collaborative mindset
- Understanding of SDLC, Agile, and Scrum and/or Kanban processes
- Multi-cloud deployment and management experience (AWS, GCP, Azure)
- Terraform experience for provisioning and managing cloud resources
- Vault knowledge for secrets management and data protection
- Exposure to NoSQL databases (MongoDB, DynamoDB, Graph, etc)
- Familiarity with Argo CD for GitOps-driven continuous delivery
- Experience with policy enforcement tools (OPA, AWS Config)
- Background in security best practices and compliance frameworks
- Competitive salary and comprehensive benefits package
- Hybrid work arrangement that fosters face-to-face cross-team collaboration, shared ownership, and spontaneous innovation
- Hands-on exposure to cutting-edge cloud and container technologies
- Collaborative, inclusive teams with a culture of continuous learning
Top Skills
What We Do
Kasisto was founded in 2013 with the vision of enabling companies to engage and transact with their customers through intelligent conversations, anytime, anywhere. Kasisto’s conversational AI platform, KAI, offers enterprises a comprehensive AI technology stack combined with industry-specific domain expertise to make intelligent digital assistants well versed in the businesses they serve.
As an SRI International spin-off, Kasisto leverages decades of research and development in artificial intelligence. KAI Banking enables financial institutions to add virtual assistants and smart bots to their mobile apps and leading messaging platforms. With an emphasis on great user experience, KAI-powered virtual assistants and smart bots are easy to implement, customize and maintain.
For more information visit www.kasisto.com and follow @kasistoinc on Twitter.
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