The Role
The Senior DevOps Engineer will enhance CI/CD pipelines, create infrastructure components, advise on AWS technologies, and mentor new engineers.
Summary Generated by Built In
About Extend:
Extend is revolutionizing the post-purchase experience for retailers and their customers by providing merchants with AI-driven solutions that enhance customer satisfaction and drive revenue growth. Our comprehensive platform offers automated customer service handling, seamless returns/exchange management, end-to-end automated fulfillment, and product protection and shipping protection alongside Extend's best-in-class fraud detection. By integrating leading-edge technology with exceptional customer service, Extend empowers businesses to build trust and loyalty among consumers while reducing costs and increasing profits.
Today, Extend works with more than 1,000 leading merchant partners across industries, including fashion/apparel, cosmetics, furniture, jewelry, consumer electronics, auto parts, sports and fitness, and much more. Extend is backed by some of the most prominent technology investors in the industry, and our headquarters is in downtown San Francisco.
- Create reusable infrastructure components using infrastructure-as-code technologies to allow teams to manage their own infrastructure needs
- Mature the CI/CD pipeline to enable teams to scale in a self-service way to help reduce deployment cost and time
- Designs and implements DevOps tooling that accelerates AI innovation and empowers teams to build, deploy, and monitor intelligent agentic systems.
- Collaborate with product engineering teams to design scalable infrastructure and deployment patterns for customer facing solutions
- Act as an expert in AWS technologies by providing guidance on appropriate AWS solutions to address business needs
- Develop, refine, and drive adherence to non-functional requirements for new product development in areas of security, reliability, and scalability
- Mentor and provide guidance to new engineers on best practices and designs related to CI / CD or AWS technologies
- Lead dynamic project efforts related to improving or enabling new technologies throughout Extend
- 6+ years experience in a DevOps engineering role
- 3+ years experience with CDK, AWS CloudFormation, or other infrastructure-as-code systems (like Terraform)
- 3+ years experience or certification in AWS serverless technologies (API Gateway, Lambda, S3, DynamoDB)
- Experience developing and maintaining scalable backend systems and APIs using modern frameworks and cloud infrastructure
- Proficiency with AI technologies and agentic workflows such as AWS Bedrock, Mastra, LangChain (or similar technologies)
- Knowledge of best practices around security roles/policies for AWS IAM
- Experience working with monitoring services (Coralogix, CloudWatch, DataDog, OpenTelemetry, Grafana)
- Experience with CI/CD Tooling such as GitHub Actions, CodeBuild, or others
- Ability to perform in a high energy environment with dynamic job responsibilities and priorities
- Experience with AWS Cloud Development Kit(CDK)
- Experience with Typescript
Expected Pay Range: $170,000 - $198,000 per year salaried*
* The target base salary range for this position is listed above. Individual salaries are determined based on a number of factors including, but not limited to, job-related knowledge, skills and experience.
Life at Extend:
- Working with a great team from diverse backgrounds in a collaborative and supportive environment.
- Competitive salary based on experience, with full medical and dental & vision benefits.
- Stock in an early-stage startup growing quickly.
- Generous, flexible paid time off policy.
- 401(k) with Financial Guidance from Morgan Stanley.
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Top Skills
Api Gateway
AWS
Aws Cloudformation
Bitbucket Actions
Cdk
Cloudwatch
Codebuild
Datadog
DynamoDB
Jenkins
Lambda
S3
Terraform
Typescript
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The Company
What We Do
Extend allows any merchant to offer extended warranties and protection plans through our easy-to-integrate APIs or pre-built eCommerce applications. We power extended warranties both online and offline while also providing consumers with a modern, digitally native experience that eliminates the issues customers face today with legacy offerings.
