Senior DevOps Engineer

The Company:

Marigold helps brands foster customer relationships through the science and art of connection. Marigold Relationship Marketing is a suite of world-class martech solutions that help marketers create long term customer love and loyalty. Marigold provides the most comprehensive set of use cases for marketers at any level. Headquartered in Nashville, Tennessee, Marigold has offices globally across the United States, Europe, Australia, New Zealand, South America and Central America, as well as in Japan.
 

The Role:

We are looking for a Senior DevOps Engineer to invest in, build, and assist in AWS optimization and service build out. You will be a key member of our DevOps team, working hands-on with a small team of DBAs and Infrastructure engineers. You will bring not just technical expertise to the latest AWS environments, but also excellent interpersonal skills, and mentoring other engineers.

What You’ll Do:

• Join a team of engineers designing, building, and maintaining our product on the AWS platform, contributing to the technical direction and helping to provide mentorship/guidance to others on the team.

• Assist in quarterly roadmap planning sessions.

• Assist in bi-weekly sprints planning and daily standups to ensure team cohesion and task continuity

• Assist weekly task planning, and ticket grooming - with help request prioritization and assignment

• Assist in maintaining technical direction and prioritize the work of your team by gathering feedback from engineers, support, and collaborating with the teams to make their lives easier.

• Work hands on with the team, designing architecture, performing code reviews, and of course writing the code and tools to support our internal teams.

• Help foster a DevOps culture within the entire engineering team by teaching and advocating for DevOps practices.

• Help troubleshoot on active incident calls and work with various teams to ensure customer success 

• Assist in managing the team on-call rotation to ensure full platform support

About You:

You are an experienced senior engineer who understands that the best path to success is by enabling your colleagues to do their best work. You have a bias towards action but recognize that clear, timely communication is essential in a company of our size. You possess a strong and current background in AWS, with experience supporting platforms that can process terabytes of data. You are an advocate of the DevOps mindset and are eager to share your knowledge with your peers. Developer empathy and cross-team cohesion are important to you, and you strive to create channels of open communication where people can grow and perform their best. You take ownership of tasks that need attention and assist in finding solutions for long-term support.

Required Qualifications:

• 5+ years working in AWS with AWS certification(s), or Kubernetes certification(s) being a plus.

• 3+ years on a team supporting a great developer experience.

• Strong, proven experience working with AWS and Kubernetes (EKS), having designed, built, and maintained Kubernetes platforms that run production-grade services and traffic.

• Strong, proven experience working with developers to build and maintain tools and CI/CD pipelines

• Experience building and maintaining platforms using Terraform (or similar infrastructure as code technologies).

• Experience building and maintaining cloud-first monitoring, logging, and alerting infrastructure that support 24/7 enterprise platforms

• Experience with ECS, ECR, MSK, data pipelines / data engineering for enterprise platforms.

• Excellent communication skills. A demonstrated ability to explain complex technical issues to all audiences.

• MongoDB experience is a plus. (infrastructure and dbengine/ application usage)

What We Offer:

• The table-stakes benefits you’d expect including: medical/dental/vision, life and disabilities insurance.

• Generous time off (we call it Open Time Away) as well as paid holidays and a birthday benefit day off.

• 401k plan with a company match on your contributions.

• Employee-centric and supportive remote work environment with flexibility.

• Support for life events including paid parental leave.