*This is a Mexico-based remote role*
SailPoint is the leader in identity security for cloud enterprises. Our identity security solutions secure and enable thousands of companies worldwide giving our customers unmatched visibility into the entirety of their digital workforce, ensuring workers have the right access to do their job.
About the team:
IdentityNow is SailPoint's Identity as a Service (IDaaS) product, and the Sr. DevOps Engineer will be a key player on the DevOps team servicing the IdentityNow product suite. He/She will proactively work with Engineering, Product, Services, and other functional departments to implement and operate our global customer-facing SaaS infrastructure. The ideal candidate will be a self-starter who enjoys a fast-paced job, thrives on problem solving, and is committed to delivering seamless product availability to large enterprises around the world.
Responsibilities include:

• Build and maintain a resilient, secure, and efficient SaaS application platform to meet established SLAs
• Automate deployment, monitoring, management and incident response
• Monitor site stability and performance and troubleshoot site issues
• Scale infrastructure to meet rapidly increasing demand
• Manage cross-functional requirements working with Engineering, Product, Services, and other departments.
• Collaborate with developers to bring new features and services into production
• Develop and improve operational practices and procedures
• Proactively meet standards for information security and compliance, such as ISO, SOX, SSAE 16, etc.

Preferred skills or things you will learn in the role:

• Strong programming ability required in at least two of the following: Python, JavaScript, Groovy, Ruby
• 5+ years Experience in 24x7 production operations, preferably supporting a highly available environment for a SaaS or cloud service provider
• Experience with cloud infrastructure environments, preferably AWS
• Experience with containerization technology, preferably Docker and Kubernetes
• Experience deploying and maintaining databases and distributed data stores: MySQL, PostgreSQL, Redis, OpenSearch, S3, DynamoDB
• Release automation (Jenkins, etc) familiarity, system administration, system configuration, and system debugging experience
• Experience with Machine Learning and Apache Airflow is helpful
• Experience with Java applications and related J2EE technology stack is helpful
• Strong understanding of system and networking concepts and troubleshooting techniques
• Strong interpersonal and teaming skills - ability to set and enforce process and influence engineers who are not direct reports
• Ability to operate in an agile, entrepreneurial startup environment

Tools & Technologies you'll work with or learn: Python, JavaScript, Ruby, AWS, microservice architecture, K8s, messaging, and multiple data systems
What success looks like in this role:
Within 30 days you will...

• Onboard into your new role, get familiar with our product offering and technology, become familiar with your peers and stakeholders

By 90 days

• Collaborate with the team to deliver work for assigned projects meeting quality expectations
• Be able to provide accurate time estimates for work and achieve predictability with deliverables

By 6 months

• Comfortably make commitments outside of their organization, or to customers
• Work on larger tasks and projects

By 1 year

• Creates designs for low-to-medium complexity infrastructure with ease on a consistent basis

• Benefits and Perks for Mexico based employees:
  SailPoint is committed to providing our Crew Members with a benefits program that is both comprehensive and competitive. Our benefits program offers medical/pharmacy and dental coverage, as well as financial security for our Crew Members and their families. All premiums are paid by SailPoint.
  
  • Full time remote employment
  • Competitive salaries
  • Company sponsored healthcare coverage for you and your family
  • Annual performance bonus
  • Phone and internet reimbursement
  • Private equity at certain levels
  • 33% prima vacaciones
  • Christmas Bonus equivalent to 30 days of salary

SailPoint is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
SailPoint is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.