Role & Responsibilities
Cloud infrastructure: design, build, secure and troubleshoot AWS and EKS/Kubernetes, including provisioning, scaling, capacity planning, upgrades and cost optimization with Terraform and Helm.
Architecture: provide design input on infrastructure and systems for security, scalability, reliability and performance.
Databases: run PostgreSQL upgrades, backups, restore tests and tuning.
CI/CD and release engineering: build and improve the pipelines that ship code to production.
Reliability and incidents: own Datadog observability and alerting, take part in the on-call rotation (including scheduled after-hours coverage), respond to incidents and lead post-incident reviews.
Disaster recovery: maintain and test backups, failover and DR plans.
Security and compliance: manage access and secret rotation, patch vulnerabilities, configure Cloudflare network/VPN and email and domain security (MTA-STS), and support audits.
AI platform and governance: deploy and secure MCP servers, LLM integrations and agent frameworks; build AI workflow automations; manage prompts, skills and evals in our Prompt Test Manager; enforce least-privilege access; track AI usage and spend; help shape AI policy; and administer AI tools across the company.
Configuration management: maintain Ansible for user access and server configuration, and automate repeatable work.
Cross-functional support: resolve requests from engineering and business teams, including internal systems, vendor integrations and access provisioning.
Projects and documentation: scope and deliver infrastructure, operations and AI projects, and keep runbooks and Guru current.
3 months: onboarded, on the on-call rotation, handling cross-team requests and reviewing infrastructure changes.
6 months: running incidents end to end, leading a DR or restore test, and owning AI platform operations.
12 months: independently delivering major reliability, security or cost projects and helping guide DevOps direction.
Experience Required
5+ years in DevOps, SRE or infrastructure engineering for Senior (3+ years for DevOps Engineer II).
Deep hands-on experience with AWS and Linux, and with running production Kubernetes (EKS preferred).
Infrastructure as code with Terraform (Terragrunt a plus) and Helm.
Experience building and maintaining CI/CD pipelines.
Configuration management with Ansible.
Strong scripting in Python and/or Bash, and Git-based workflows.
Monitoring and alerting with Datadog or similar tools, plus hands-on on-call and incident response experience.
PostgreSQL administration: upgrades, backups, restores and performance tuning.
Practical security operations: IAM and access management, secrets, patching and network configuration.
Clear written and verbal communication with technical and non-technical people.
Comfort owning projects end to end on a small team.
Experience deploying or securing AI tooling: MCP servers, LLM APIs, agent frameworks or prompt evaluation pipelines.
Experience with AI governance: access controls, usage and cost tracking, or acceptable-use policies.
Cloudflare (Zero Trust/VPN, DNS) and email security (SPF, DKIM, DMARC, MTA-STS).
Experience supporting SOC 2 or ISO 27001 audits.
Disaster recovery testing and multi-region resilience.
Familiarity with Django or other Python web applications.
Experience supporting distributed teams across US and EU time zones.
Tech Stack
Cloud and containers: AWS (EKS, RDS/PostgreSQL), Kubernetes, Docker
Infrastructure as code and configuration: Terraform/Terragrunt, Helm/Helmfile, Ansible
Delivery: CI/CD pipelines, Git
Observability: Datadog, VictorOps on-call paging
Network and security: Cloudflare, DNS, MTA-STS
AI: MCP servers, LLM integrations, Prompt Test Manager
Collaboration: Jira, Slack, Google Workspace, Guru
Schedule & On-Call Requirements
This is a full-time role that works Monday through Friday during regular business hours (flexible), plus a shared weekly on-call rotation with scheduled after-hours coverage.
Occasional early-morning or evening meetings support US and EU teammates is expected.
Skills Required
- 5+ years of experience in DevOps, SRE, or infrastructure engineering
- Deep hands-on experience with AWS and Linux
- Production Kubernetes experience, preferably EKS
- Infrastructure as code experience with Terraform
- Helm experience
- Experience building and maintaining CI/CD pipelines
- Configuration management experience with Ansible
- Strong scripting skills in Python and/or Bash
- Git-based workflow experience
- Monitoring and alerting experience with Datadog or similar tools
- Hands-on on-call and incident response experience
- PostgreSQL administration experience, including upgrades, backups, restores, and performance tuning
- Practical security operations experience, including IAM, access management, secrets, patching, and network configuration
- Clear written and verbal communication with technical and non-technical audiences
- Ability to own projects end to end on a small team
- Experience with Terragrunt
- Experience deploying or securing AI tooling, including MCP servers, LLM APIs, agent frameworks, or prompt evaluation pipelines
- Experience with AI governance, access controls, usage tracking, cost tracking, or acceptable-use policies
- Cloudflare Zero Trust or VPN and DNS experience
- Email security experience with SPF, DKIM, DMARC, or MTA-STS
- Experience supporting SOC 2 or ISO 27001 audits
- Disaster recovery testing and multi-region resilience experience
- Familiarity with Django or other Python web applications
- Experience supporting distributed teams across US and EU time zones
What We Do
Founded in 2011, 15Five equips HR leaders to play a strategic role in their company’s growth. HR leaders use 15Five to combine engagement, performance and OKRs on one platform so they can make insightful decisions and take strategic action. Unlike other “command and control” performance systems, 15Five uses the latest in people science to turn managers and employees into self-driven owners of performance and engagement. To further the impact of talent on company growth, 15Five also provides education, coaching and community for HR leaders, managers and employees. HR leaders at over 3,000 companies, including Credit Karma, Spotify and Pendo, rely on 15Five’s software and services to make their talent a growth driver.
Why Work With Us
A career at 15Five is more than a job. Our culture embraces personal and professional growth, empowering you to be your best and to bring your whole self to work. We help people become their best selves to create highly-engaged, high-performing organizations, starting with ours.
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