POSITION SUMMARY
Experienced ServiceNow Developer responsible for designing, developing, and implementing enterprise-scale ServiceNow solutions for global IT operations with a focus on automation, scalability, and integration, ITSM.
Responsibilities
- Lead the technical design and architecture of ServiceNow solutions across ITSM, Service Catalog, Integrations.
- Define development standards & coding guidelines.
- Support Instance Upgrades, define Exclusions, ATF.
- Build workflows, Customization, Configurations, Integrations.
- Develop custom applications, workflows using Flow Designer and workflow editor, business rules, UI policies, client scripts, ACLs, script includes.
- Configure ServiceNow forms, tables, catalogue items, and portals.
- Build automations using Flow Designer, Connection and Credentials, scripted REST/SOAP APIs.
- Proven track record building enterprise-level integrations.
- Strong hand-on experience in java script.
- Design and implement complex ServiceNow integrations using:
- REST/SOAP APIs
- Integration Hub spokes
- OAuth 2.0, SAML, Okta and Single Sign-On
- Integrate ServiceNow with third‑party platforms (e.g., Azure, AWS, Active Directory)
- Manage releases, upgrades, deployments
- Maintain documentation and compliance
- Drive ITSM automation and process optimization
Platform & Architecture
Development & Configuration
Operations:
Automation:
Requirements
- 6+ years ServiceNow Development
- ITSM modules, CMDB, Service Portal, Integration Hub
- JavaScript, AngularJS, HTML, CSS
- REST/SOAP integrations
- secure coding and ACL strategy
- Certified System Admin (CSA)
- Certified Application Developer (CAD)
- Certified Implementation Specialist - ITSM
- Work with business owners, process owners, and project managers to gather and validate requirements.
- Translate business needs into technical specifications and ServiceNow solutions.
- Communicate clearly with both technical and non‑technical audiences.
- Strong problem-solving skills
- Excellent communication
- Ability to handle multiple priorities
- Collaborative mindset
- Proactive Mindset
- Vendor Management
Technical Skills:
Certifications: (Highly Desired)
Good To Have:
Stakeholder Collaboration
PERSONAL ATTRIBUTES
Skills Required
- 6+ years of ServiceNow development experience
- Experience with ITSM modules, CMDB, Service Portal, and Integration Hub
- Strong hands-on JavaScript experience
- Experience with AngularJS, HTML, and CSS
- Experience developing REST and SOAP integrations
- Experience with secure coding and ACL strategy
- Certified System Administrator certification
- Certified Application Developer certification
- Certified Implementation Specialist - ITSM certification
What We Do
e.l.f. Beauty, Inc. stands with every eye, lip, face and paw. Celebrating the beauty of every eye, lip and face is fundamental to our DNA. It’s in our name and inspires us as a company. We are committed to creating a culture internally – and in the world around us – where all individuals are encouraged to express their truest selves, are empowered to succeed and where we do the right thing for people, the planet and animals. Our deep commitment to inclusive, accessible, cruelty-free beauty has fueled the success of the e.l.f. Cosmetics brand online and at retail since 2004. With the 2020 acquisition of the pioneering clean-beauty brand W3LL People, and the new lifestyle beauty brand Keys Soulcare created with Alicia Keys, we continue to strategically expand our portfolio with brands that support our purpose and values. Our brands are widely available online, and at leading beauty, mass-market, and natural specialty retailers.
