If watching a team get blocked for hours by busted tooling makes you want to fix it, not just complain about it, this role is for you.
As a Senior Developer Experience Engineer, you will own and evolve the tooling, systems, and environments that enable IDEXX engineers to build, test, and ship high-quality software efficiently. Based in our Auckland R&D hub, you will focus on improving the day-to-day experience of developers by creating scalable, reliable, and intuitive engineering platforms.
The Veterinary Software division is part of IDEXX’s mission to build a leading vertical SaaS platform for animal health. From our global Software Centre of Excellence, we design, build, and operate cloud-native systems that support veterinary professionals worldwide. In this role, you will work across teams to improve developer workflows, standardise tooling, and enable adoption of modern engineering practices, including emerging AI-assisted development.
In this role:You improve developer workflows by identifying friction points and delivering scalable tooling solutions
You own and evolve internal platforms, including CI/CD pipelines, test infrastructure, and developer environments
You define and implement observability strategies, including dashboards, monitoring, and alerting
You design and build cloud-native solutions using AWS and infrastructure-as-code (Terraform)
You contribute to architectural decisions that support scalability, performance, and reliability
You drive standardisation and best practices across engineering teams
You collaborate with developers to understand their needs and treat internal engineers as your customers
You enable the evolution of systems toward modular, domain-oriented architectures
You build systems that are observable, resilient, and easy to operate at scale
You explore and implement AI-enabled development tools and workflows to enhance productivity
You identify opportunities to automate processes and improve engineering efficiency
You write clean, maintainable, and well-tested code
You contribute to strong engineering practices, including automated testing, CI/CD, and DevSecOps
This role has a compounding impact across the entire engineering organisation. By improving developer experience and reducing friction, you will enable teams to deliver faster, more reliably, and with greater confidence. Your work will directly influence engineering productivity, system quality, and the ability to scale our platform—ultimately supporting better outcomes for veterinary professionals and animal health worldwide.
What you need to succeed:Strong experience with modern programming languages such as Go, TypeScript, PHP, or similar
Proven experience working with AWS and infrastructure-as-code tools (e.g. Terraform)
Deep understanding of cloud-native architectures, distributed systems, and modern design principles
Experience improving developer workflows, tooling, or engineering platforms
Strong problem-solving skills with the ability to identify patterns and optimise systems
Experience with CI/CD pipelines, automated testing, and DevSecOps practices
Ability to communicate clearly, plan effectively, and deliver outcomes independently
Passion for developer experience, knowledge sharing, and continuous improvement
Nice to have:
Experience working in fast-paced, scalable SaaS environments
Familiarity with observability tools (e.g. Datadog or similar platforms)
Exposure to AI-assisted development tools and emerging engineering practices
Competitive compensation and incentive opportunities
Continuous learning and development (internal and external)
Hybrid working environment with a collaborative office space, including gym and rooftop meeting space
Coffee, fresh fruit, and Food Truck Fridays
Dog-friendly office
Fully subsidized Southern Cross health insurance
Partially subsidized parking
Career development opportunities within a global organisation
Why IDEXX
We’re proud of the work we do, because our work matters. An innovation leader in every industry we serve since 1983, our team members help pet owners worldwide keep their companion animals healthy and happy, ensure safe drinking water for billions, and help farmers protect livestock and poultry from disease.
We have customers in over 175 countries and a collaborative global workforce. Our culture embraces challenges and encourages learning and discovery. At IDEXX, you’ll be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.
If meaningful work and a sense of purpose are at the top of your list, you’ll find it here. Let’s pursue what matters together
IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.
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Skills Required
- Solid experience with modern stacks such as Go, TypeScript, PHP, or other languages
- Strong experience working with AWS and infrastructure-as-code (Terraform)
- Deep understanding of cloud-native architectures, distributed systems, and modern software design
- Experience with CI/CD, automated testing, and DevSecOps practices
IDEXX Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about IDEXX and has not been reviewed or approved by IDEXX.
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Healthcare Strength — Health coverage is described as comprehensive with day-one eligibility and added programs for mental health and musculoskeletal care. Feedback suggests insurance quality is strong, with multiple plan options and supportive wellness services.
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Retirement Support — Retirement savings support is highlighted through a clear 401(k) match that begins after an initial waiting period. Feedback suggests this materially strengthens total compensation beyond base pay.
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Leave & Time Off Breadth — Time-off programs are depicted as generous, including PTO, paid holidays, and volunteer days. Parental leave and adoption assistance add to the breadth of paid leave options.
IDEXX Insights
What We Do
10,000 people, one global focus - enhancing the health and well-being of pets, people, and livestock. We are passionate about what we do at IDEXX – and why wouldn’t we be? When you’re working to raise the standard of care for pets, make drinking water safe for billions and keep our livestock population around the globe healthy and free of disease, it’s no wonder that what we do each day is more than just a job. There’s an energy across IDEXX that is contagious – where caring and committed people come together to make things better. IDEXX Laboratories, Inc. (NASDAQ: IDXX), a member of the S&P 500, is a leader in pet healthcare innovation, serving practicing veterinarians around the world with a broad range of diagnostic and information technology-based products and services. Headquartered in southern Maine, we conduct operations through more than 70 locations around the world and serve customers in over 175 countries. Our primary business focuses on pet health, a growing market around the world. Our products —in-clinic diagnostic tests and instrumentation, reference laboratory and telemedicine consultation services, and practice management software—enhance the ability of veterinarians to provide advanced medical care, improve staff efficiency and to build more economically successful practices. We also develop and manufacture diagnostic tests and information for the global production animal industry, including poultry and livestock, as well as tests for the quality and safety of water and milk. Please visit our website, IDEXX.com/careers, for further information and to view all of our job opportunities.
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