Senior Developer Enablement

As passionate about our people as we are about our mission.
What We're All About :
Q2 is proud of delivering our mobile banking platform and technology solutions, globally, to more than 22 million end users across our 1,300 financial institutions and fintech clients. At Q2, our mission is simple: Build strong, diverse communities by strengthening their financial institutions. We accomplish that by investing in the communities where both our customers and employees serve and live.
What Makes Q2 Special?
Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our "Circle of Awesomeness" award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.
The Job At-A-Glance:
As a Developer Advocate, you will work with a large developer audience from around the world, where you help build the Innovation Studio community, as you evangelize our story and inspire new and existing ways for users to build and utilize the Innovation Studio ecosystem.
Building strong relationships with developers, will enable you to help support developers building with Q2 Innovation Studio, by producing samples, workshops, documentation, and office hours. You'll foster developer communities, championing their interests and translating their feedback into actionable product insights for the Innovation Studio team.
A Typical Day:

• Strategize and advise developers on architectural options and best practices as they use Q2's Innovation Studio to build new integrations
• Function as a bridge, teaching developers how to get the most out of the toolset and relaying their feedback to the engineering team.

• Engage and communicate with our community, triage and prioritize urgent issues for escalation to Product and Engineering and provide input on potential solutions being developed by the community.
• Help to troubleshoot and reproduce potential bugs raised via Q2Developer.com
• Drive and coordinate community feedback to influence Innovation Studio's roadmap
• Coordinate community user group
• Answer community questions on discussion forums
• Build technical tools and demos to help communicate key changes or enhancements with our tools
• Coordinate with Q2's Engineering teams to ensure excellent developer experiences
• Measure and track new projects the Innovation Studio community is working on and use that data to tell the Innovation Studio story.
• Participate in building a community around the product and find opportunities for working with others in the ecosystem.
• Improve our documentation and influence product development based on feedback from the developer community.
• Connecting with developers, both to share knowledge about Q2's SDK features, and to gather feedback from the community about the SDK and the resources available to them.

Bring Your Passion, Do What You Love. Here's What We're Looking For:

• Typically requires a Bachelor's degree in (relevant degree) and a minimum of 5 years of related experience; or an advanced degree with 3+ years of experience; or equivalent related work experience.
• 5+ years in a technical role focused on large distributed systems
• Experience as a developer or in a similar role, with strong developer empathy and a love for helping others solve problems and succeed
• Skilled technical writer, with experience creating documentation and educational materials for developer audiences.
• Experienced at collaborating with leaders and stakeholders from other departments and organizations to ensure strategic alignment and resolve execution dependencies
• Track record of focusing on developer impact in decision-making and execution
• Excellent communication skills; you can explain a sophisticated technical issue in such a way that most people could understand & translate the words behind the words in meetings with customers
• Experience with Git, Github workflows, and actions
• Experience with automation or delivery pipelines

This position requires fluent written and oral communication in English.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Health & Wellness

• Hybrid Work Opportunities
• Flexible Time Off
• Career Development & Mentoring Programs
• Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents
• Community Volunteering & Company Philanthropy Programs
• Employee Peer Recognition Programs - "You Earned it"

Click here to find out more about the benefits we offer.
How We Give Back to the Community:
You can learn more about our Q2 Spark Program, Q2 Philanthropy fund, and our employee volunteering programs on our Q2 Community page . Q2 supports dozens of wide-reaching organizations, such as the African American Leadership Institute , and The Trevor Project , promoting diversity and success in leadership and technology. Other deserving beneficiaries include Resource Center helping LGBTQ communities, JDRF , and Homes for our Troops , a group helping veterans rebuild their lives with specially adapted homes.
At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.