Let’s be #BrilliantTogether
ISS STOXX is looking for End User Computing (EUC) Platform Engineer to join our team in Mumbai, Goregaon (East).
Overview:
Join our IT Services team as an EUC Platform Engineer, where you’ll play a key role in designing, implementing, and supporting end-user computing solutions across ISS STOXX. You will ensure employees have secure, reliable, and efficient access to the tools and platforms they need to be productive. This role involves managing endpoint technologies, collaboration platforms, and workplace services, while driving automation and continuous improvement.
The ideal candidate brings deep technical expertise in Microsoft Intune, Endpoint Manager, Entra, M365, and application lifecycle management, and is passionate about delivering secure, scalable, and user-centric solutions. This individual will lead efforts to package and deploy applications, enforce configuration baselines, and ensure compliance with enterprise security standards across Windows and macOS environments. This individual also possesses a strong understanding of Microsoft Entra, how users, groups, access packages and enterprise applications all interact.
In addition to technical responsibilities, the role requires strong collaboration with global teams across the US, EMEA, and APAC regions, providing Tier 3 support and driving continuous improvement in endpoint operations. The successful candidate is an independent thinker, proactive problem solver, and effective communicator who thrives in a fast-paced, service-oriented environment.
Responsibilities:
Package, update, and deploy applications using Microsoft Intune, ensuring alignment with enterprise standards, compliance requirements, and business deadlines.
Manage application lifecycle within SDLC protocols, including testing, validation, and deployment phases.
Administer and integrate management environments (Intune) with Azure AD, ensuring seamless transition and operational efficiency.
Manage Entra configurations for Enterprise Applications, including SAML and provisioning setups, access packages, users, and groups.
Manage Microsoft 365 user-facing services such as Exchange and Sharepoint
Configure and manage Device Configuration Policies, Compliance Policies, and Microsoft 365 Security Products (Defender for Endpoint, MDAV, Azure RMS).
Monitor and report on the health and compliance of the desktop environment, ensuring timely patching and remediation of vulnerabilities.
Design and maintain infrastructure for Microsoft Endpoint Manager (Intune), including Autopilot provisioning, Windows patching, and hardware specification compliance.
Architect and implement scalable endpoint management solutions for Windows and macOS devices.
Conduct audits to identify gaps in security and compliance and implement corrective actions.
Collaborate with IT Security, Infrastructure, and business teams to ensure seamless integration of EUC services.
Monitor performance and availability of EUC platforms, providing proactive improvements.
Document EUC standards, procedures, and best practices.
Contribute to projects that enhance digital workplace capabilities.
Provide Tier 3 support and collaborate with service desk teams to ensure timely resolution of issues.
Maintain a business-focused approach to IT service delivery, including metrics and reporting.
Qualifications:
Bachelor’s degree in Computer Science, Information Technology, or related field, or equivalent experience.
5+ years of experience in end-user computing or workplace engineering.
Strong knowledge of Microsoft 365, Intune, Entra Active Directory, and endpoint management.
Experience with VDI technologies (Citrix, VMware Horizon) preferred.
Familiarity with endpoint security tools and compliance frameworks.
Excellent troubleshooting and problem-solving skills.
Strong communication and collaboration abilities.
Familiarity with PowerShell scripting for automation and troubleshooting.
Experience with ITSM platforms such as ServiceNow, Jira, or Remedy.
Knowledge of enterprise hardware platforms (Dell, Lenovo, HP, Apple) and mobile device support (iOS, Android).
Understanding of ITIL framework and structured service desk operations.
Strong written and verbal communication skills; ability to document procedures and communicate effectively with stakeholders.
What We Value
A growth mindset and eagerness to learn and share knowledge.
Comfort working in a fast-paced, agile environment with open communication.
Creativity and willingness to explore innovative solutions.
Ability to work independently and collaboratively within a team.
A knack for simplifying complex problems into elegant solutions.
#MIDSENIOR
#LI-KK1
What You Can Expect from Us
At ISS STOXX, our people are our driving force. We are committed to building a culture that values diverse skills, perspectives, and experiences. We hire the best talent in our industry and empower them with the resources, support, and opportunities to grow—professionally and personally.
Together, we foster an environment that fuels creativity, drives innovation, and shapes our future success.
Let’s empower, collaborate, and inspire.
Let’s be #BrilliantTogether.
About ISS STOXX
ISS STOXX GmbH is a leading provider of research and technology solutions for the financial market. Established in 1985, we offer top-notch benchmark and custom indices globally, helping clients identify investment opportunities and manage portfolio risks. Our services cover corporate governance, sustainability, cyber risk, and fund intelligence. Majority-owned by Deutsche Börse Group, ISS STOXX has over 3,400 professionals in 33 locations worldwide, serving around 6,400 clients, including institutional investors and companies focused on ESG, cyber, and governance risk. Clients trust our expertise to make informed decisions for their stakeholders' benefit.
Visit our website: https://www.issgovernance.com
View additional open roles: https://www.issgovernance.com/join-the-iss-team/
Institutional Shareholder Services (“ISS”) is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. It is our policy to prohibit discrimination or harassment against any applicant or employee on the basis of race, color, ethnicity, creed, religion, sex, age, height, weight, citizenship status, national origin, social origin, sexual orientation, gender identity or gender expression, pregnancy status, marital status, familial status, mental or physical disability, veteran status, military service or status, genetic information, or any other characteristic protected by law (referred to as “protected status”). All activities including, but not limited to, recruiting and hiring, recruitment advertising, promotions, performance appraisals, training, job assignments, compensation, demotions, transfers, terminations (including layoffs), benefits, and other terms, conditions, and privileges of employment, are and will be administered on a non-discriminatory basis, consistent with all applicable federal, state, and local requirements.
Top Skills
What We Do
Founded in 1985, Institutional Shareholder Services group of companies (ISS) empowers investors and companies to build for long-term and sustainable growth by providing high-quality data, analytics and insight. ISS, which is majority owned by Deutsche Bourse Group, along with Genstar Capital and ISS management, is a leading provider of corporate governance and responsible investment solutions, market intelligence, fund services, and events and editorial content for institutional investors and corporations, globally. ISS’ 2,200 employees operate worldwide across 29 global locations in 15 countries. It’s approximately 3,100 clients include many of the world’s leading institutional investors who rely on ISS’ objective and impartial offerings, as well as public companies focused on ESG and governance risk mitigation as a shareholder value enhancing measure. Clients rely on ISS’ expertise to help them make informed investment decisions.
