Senior Hardware Infrastructure Engineer
DigitalOcean (NYSE: DOCN) simplifies cloud computing so builders can spend more time creating software that changes the world. With our mission-critical infrastructure and fully managed offerings, DigitalOcean enables startups and small and medium-sized businesses (SMBs) to rapidly deploy and scale modern applications. As a remote-first organization, our employees, like our customers, are based around the world.
We want people who are passionate about optimizing and troubleshooting data center hardware at mega-scale so our customers don’t have to worry!
We're looking for an experienced Senior Hardware Engineer passionate about data center technology. Reporting to the Manager of Infrastructure Engineering Design, you will play a key role in designing the next generation of server platforms that support DigitalOcean's growth. Collaborating with internal teams and external vendors, you'll bring innovative hardware solutions to life.
Your technical expertise will be essential in resolving hardware issues, streamlining processes, and guiding your fellow engineers. As DigitalOcean expands its infrastructure and explores new technologies, your contributions will have a direct impact on our ability to serve our customers. If you're excited about the challenges and opportunities of working with cutting-edge hardware in a dynamic environment, we encourage you to apply.
What You'll Be Doing:
- Architecting the Future: Collaborate with internal stakeholders to translate product roadmaps into next-generation server hardware requirements that align with DigitalOcean's mission.
- Technical Expertise & Escalation: Provide expert-level troubleshooting and resolution for system hardware issues impacting both customers and internal operations.
- Automation & Validation: Enhance firmware and hardware configuration automation and validation processes, ensuring optimal performance and reliability of both platforms and components (NIC, Storage, BMC).
- Directly influence the future of server technology, shaping innovative solutions that drive business growth and competitive advantage.
- Unlock new levels of innovation and agility in server design, leveraging ODM partnerships to adapt quickly to market demands.
- Guide server platforms from inception to production, ensuring high quality, timely delivery, and successful market adoption.
What We’ll Expect From You:
- Technical Degree (BS Computer Science/Engineering) or equivalent practical experience
- Strong understanding of x86 server hardware architecture and subsystems. Ideally, you’ve worked with non-x86 hardware too!
- Demonstrated professional proficiency in configuration management best-practices (we use Ansible and Chef)
- Experience automating server components at large-scale using industry-standard tooling (Redfish, IPMI, etc) including a deep understanding of benchmarking, automating test frameworks, and process automation in general
- Practical knowledge of PXE boot, UEFI, Linux/OS boot, AMI/OEM BIOS distributions, OpenBMC/AMI/OEM BMC implementations, RAID and other storage resiliency technologies, and the full Network stack- from NIC firmware to TCP/IP
- Adept at Linux (or Unix) operating systems. You’ll be spending a lot of time working in one!
- Comfortable with version control systems (we use Git) and proficient in at least one programming language (such as Python or Go)
- Ability to participate in 24/7 on-call rotation with other members of the team
- Excellent communication skills, both within the team and with the broader company
- Have an insatiable passion for hardware, both new and old
Why You’ll Like Working for DigitalOcean:
- We reward our employees. The base salary range for this position is between $155,000-$180,000 based on relevant years of experience and skills. The salary range for this role is specific to candidates located within the U.S. and will vary for candidates outside the U.S.. Employees may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees including grants of equity upon hire and the option to participate in our Employee Stock Purchase Program.
- We value development. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that is always challenging our teams and employees to continuously grow. We maintain a growth mindset in everything we do and invest deeply in employee development through formalized mentorship and other internal programs. We provide all employees with reimbursement for relevant conferences, training, and education.
- We care about your well-being. In addition to cash and equity compensation, we also offer employees a competitive array of benefits. In the United States, these include health insurance, flexible vacation, retirement benefits, a generous parental leave program, and additional resources to support employees' overall well-being. While the philosophy around our benefits is the same worldwide, specific benefits may vary in other countries due to local regulations and preferences.
- We value diversity and inclusivity. We are an equal opportunity employer and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
*This is a remote role
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