Senior Deal Desk Analyst

| United States +11 more | Remote
Employer Provided Salary: 110,000-130,000 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.
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About Starburst

At Starburst, we are working to dismantle the status quo of data silos and vendor lock-in every single day. For decades, database companies have held their customers hostage and we believe that’s just plain wrong. Starburst offers a full-featured data lake analytics platform, built on open source Trino. Our platform includes all the capabilities needed to discover, organize, and consume data without the need for time-consuming and costly migration projects. Today more than 300 leading organizations trust us to make better decisions faster. 

Though Starburst has raised $414M in venture funding from top investors, we were founded in a rather unusual way as we bootstrapped the business with customers and revenue from the very beginning! We are a remote-first company with employees all over the world and are proud to be named a Best Place to Work. Come join our team of All-Stars!

About the Role

The Senior Deal Desk Analyst will be responsible for supporting Starburst’s global sales organization by building proposals, reviewing and processing deals, and reporting on bookings. This role will be expected to work cross-functionally with other teams to assist the Revenue operations and Sales staff. An ideal candidate will be a self-starter that is able to thrive in a fast-paced environment with evolving responsibilities and tasks.

The Senior Deal Desk Analyst will be joining the Revenue Operations Team within the Revenue organization. The entire organization relies on the Revenue Operations Team for global reporting around historical sales performance, pipeline, and planning. Our overall objective is to drive pipeline generation, accelerate deal velocity, and enable our sales team to continue providing value to our customers in the most efficient way possible.

With Revenue Operations team members spread across the United States, we are looking for this person to be based in the Eastern Time Zone.

As a Senior Deal Desk Analyst at Starburst you will:

  • Support requests from the global sales organization, including quote to cash support, quote generation, and order processing
  • Assess non-standard deal requests to determine a solution that is in compliance with business policies
  • Review order details submitted for booking, including Salesforce opportunity fields, Order Forms, and other associated booking documents
  • Create and provision private offers through Amazon Web Services, Azure, or Google Cloud Platform Marketplaces
  • Perform license fulfillment and SaaS provisioning activities for booked opportunities
  • Collaborate with various Business Operations teams (Legal, Sales, Customer Success, Professional Services, Partners) to align Quote-to-Cash processes with business requirements
  • Identify and drive implementation of new tools and process improvements to support efficient and sustainable growth
  • Complete ad hoc Revenue Operations projects, analysis, and reconciliations as required

Some of the things we look for:

  • 3 - 4 years of Deal Desk, Sales Operations, Revenue, Billing, and/or Order Management experience (ideally in an Enterprise SaaS/B2b environment)
  • Preferably has prior experience in drafting or reviewing legal contracts
  • Knowledgeable with Marketplace offerings through Amazon Web Services, Azure, and Google Cloud Platform
  • Demonstrates ability to partner with GTM Teams and other cross-functional departments
  • Experience with Quote to Cash software (i.e. Salesforce CPQ, Dealhub) Google Workspace, and Microsoft Office Suite, DocuSign, NetSuite)
  • Thorough understanding of ASC 606 revenue recognition and quote to cash operations
  • Highly organized and adaptable to evolving priorities, assignments, and responsibilities
  • Bachelor’s degree in Business, Accounting, Economics, Finance or equivalent experience

Why build your career at Starburst?

We live by our three core company values: Character, Competence, and Ownership and are a team of top performers. We are each in the driver’s seat, shaping our organization and working together towards our common mission. We are solving exceptionally complex and meaningful challenges here and as we innovate, we each have the opportunity to build our careers alongside Starbursts’s growth.

We take care of our global workforce by making sure employees enjoy competitive salaries and attractive stock grants, remote-friendly work options, flexible paid time off, and more!

Starburst Data is a diverse, equitable, and inclusive place to work. Everyone is welcome at the Starburst table and we have several employee resource groups such as Womxn At Starburst, Starburst Military, and Starburst Pride. We know that the more diverse perspectives we have at the table will only serve us to make a better team and company. 

Starburst provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

#BI-Remote #LI-Remote

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Candidate Location Eligibility:
Austin, TX
Boston, MA
Chicago, IL
Dallas-Fort Worth, TX
New York City, NY
Other US Location
Philadelphia, PA
Pittsburgh, PA
San Diego, CA
San Francisco, CA
Washington DC

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • TypeScriptLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • Trino (formerly PrestoSQL)Databases
    • TableauAnalytics
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • WordpressCMS
    • Chorus.AICRM
    • DocuSignCRM
    • HubSpotCRM
    • LinkedIn SalesNavigatorCRM
    • OutreachCRM
    • SalesforceCRM
    • MarketoLead Gen
    • SlackCollaboration
    • ZoomCollaboration

An Insider's view of Starburst

How would you describe the company’s work-life balance?

Starburst's remote-first approach puts employees in control of their work-life balance. Employees are encouraged to work from the location that best suits their needs and lifestyles. Starburst offers unlimited PTO to all staff, regardless of location. Everyone is encouraged to use their vacation time to recharge, travel, and spend time with family.


Senior Director of Security

What does your typical day look like?

Starburst’s technology shifts the paradigm of conventional data access, enabling companies to achieve great outcomes in a faster, smarter way than they even know to be possible. As an AE, we spend our days exploring these future paths with customers and share our point of view as a tech company to help orgs see the benefits of that paradigm shift.


Enterprise Account Executive

How has your career grown since starting at the company?

When I joined Starburst was a Series A company and headed into a global pandemic, allowing me to progress my career quickly. I made impactful decisions & saw immediate results. Starburst is a company that appreciates employees who take calculated risks & are accountable for those decisions, enabling me to continue to thrive, take chances & learn.


Senior Director, Events & Field Marketing

How do your team's ideas influence the company's direction?

GTM orgs play a pivotal role in shaping strategy by understanding changing customer needs and steering product, marketing and company positioning towards differentiation and market demands. The team’s observations and ideas help accelerate discussions about the company’s direction, partnerships, or acquisitions that align with growth objectives.


Chief Revenue Officer

How do you empower your team to be more creative?

We’re a startup, growing more than 50% YOY. Every single one of our team members has the opportunity to improve new ways of thinking to impact our success. I strive to lead a team of builders that have the space and support to run. We empower every team member to own their worlds and drive results through innovation, improvement, or efficiency.


Chief People Officer

What are Starburst Perks + Benefits

Starburst Benefits Overview

At Starburst, we aim to provide comprehensive and impactful benefits that empower our employees and their family members to lead healthier and happier lives.

We take care of our global workforce by:

-Ensuring employees and their families have access to quality and affordable health insurance
-Providing flexible and generous paid time off policies to start a family, travel, or just relax
-Fostering financial wellness for our employees through retirement plans, equity compensation, and disability & life insurance
-Creating an environment of transparency, honesty, and respect

Partners with nonprofits
Starburst partners with Resilient Coders.
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Employee-led culture committees
Quarterly engagement surveys
In-person revenue kickoff
President's club
Employee awards
Flexible work schedule
Remote work program
Documented equal pay policy
Highly diverse management team
Mandated unconscious bias training
Ethena is a compliance training platform used at Starburst. Ethena’s DEI course gives learners the fundamentals they need to have informed and productive conversations about DEI in the workplace.
Diversity manifesto
Diversity employee resource groups
ERGs: Womxn at Starburst, Starburst Pride, Starburst Diversity, Military Starburst.
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
Company equity
Charitable contribution matching
Child Care & Parental Leave
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Office Perks
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Customized development tracks

Additional Perks + Benefits

When we say our people come first, we mean it.

We take care of our global workforce by:

Making sure employees have access to quality and affordable insurance;
Providing flexible and generous paid time off policies to start a family, travel, or just relax;
Creating an environment of transparency, honesty, and respect.

We also want to make sure we have a little bit, err, a lot of fun along the way with things like:

Family & Pet Talent Shows
Monthly Trivia Nights
Annual Company Retreats

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