Customized Energy Solutions (CES) is a global energy services and technology company that helps market participants operate, comply, and compete in deregulated electricity and natural gas markets. Founded in 1998 and headquartered in Philadelphia, CES works with utilities, independent power producers, energy suppliers, developers, asset owners, and investors across North America and globally.
CES delivers market intelligence, regulatory and market design support, asset and portfolio management, retail market operations, and energy technology solutions. Our teams track and interpret ISO/RTO rules and policy developments, support resource planning and market participation, manage operational and settlement processes, and develop proprietary software platforms—including CES BLUE, GOLD, RED, GRIDBOOST, and CoMETS—that help clients manage risk, optimize performance, and respond effectively to market change.
CES is committed to advancing transparent, efficient, and non-discriminatory energy markets while delivering practical, high-quality solutions marked by integrity, rigor, and long-term client value.
CES has been nationally and regionally recognized for sustained growth and innovation, including listings on the Inc. 500|5000 and Philadelphia Business Journal’s Top 100 Companies, as well as a Best Places to Work designation with Hall of Fame status for five or more consecutive years.
With headquarters in Philadelphia and offices across the U.S., Canada, Japan, India, and Vietnam, CES offers a collaborative, flexible, and globally connected work environment for professionals passionate about the future of energy.
Job DescriptionCustomized Energy Solutions (CES) is seeking an experienced Senior Database Administrator to support and manage the organization's enterprise database environments across on-premises and cloud infrastructure. This role will serve as a technical lead for database operations, performance optimization, high availability, security, and modernization initiatives supporting critical business applications and data platforms.
The ideal candidate brings strong hands-on database administration experience, cloud platform exposure, and the ability to collaborate effectively with infrastructure, application development, and data services teams. Experience supporting modern analytics or data platforms such as Databricks, cloud-native database services, or data lake environments is strongly preferred.
This position is based in Ho Chi Minh City and may allow limited hybrid flexibility depending on business needs.
Key Responsibilities
Database Administration & Infrastructure
- Administer, configure, monitor, and support enterprise database environments across on-premises and cloud infrastructure
- Support installation, upgrades, patching, migrations, backup/recovery, and ongoing maintenance of database systems
- Manage and support SQL Server, PostgreSQL, MySQL, Oracle, or similar relational database platforms
- Maintain database standards, operational procedures, and environment documentation
Performance Monitoring & Troubleshooting
- Monitor database health, performance, storage, and availability
- Perform database performance tuning, query optimization, indexing, and troubleshooting
- Investigate and resolve database-related incidents, failures, and operational issues
- Support proactive monitoring and alerting processes
High Availability, Security & Compliance
- Support high availability and disaster recovery solutions including replication, failover clustering, Always On Availability Groups, and backup/recovery processes
- Implement and maintain database security controls, user access management, encryption, auditing, and vulnerability remediation
- Partner with infrastructure and security teams to maintain compliance and operational standards
Cloud & Data Platform Support
- Support cloud-based database services and integrations across AWS, Azure, or GCP environments
- Assist with database migrations, cloud modernization initiatives, and hybrid infrastructure support
- Collaborate with data engineering and analytics teams supporting reporting, ETL/ELT pipelines, and data platform initiatives
- Support modern analytics environments such as Databricks, cloud data warehouses, or data lake architectures where applicable
Collaboration & Continuous Improvement
- Partner with application teams to improve database design, scalability, and operational efficiency
- Participate in infrastructure modernization and automation initiatives
- Contribute to documentation, operational runbooks, and knowledge-sharing activities
- Stay current on database technologies, cloud platforms, and operational best practices
- Minimum 5–8 years of database administration experience supporting enterprise production environments
- Strong hands-on experience with one or more major database platforms such as SQL Server, PostgreSQL, MySQL, or Oracle
- Experience with database performance tuning, troubleshooting, backup/recovery, and high availability solutions
- Experience supporting cloud platforms and cloud-based database services within AWS, Azure, or GCP environments
- Familiarity with ETL/ELT processes, reporting systems, or data platform environments
- Exposure to modern analytics platforms such as Databricks, Snowflake, Azure Synapse, or similar technologies preferred
- Understanding of database security, access management, auditing, and operational compliance practices
- Strong problem-solving and analytical skills
- Ability to work collaboratively across infrastructure, development, and data services teams
- Strong written and verbal communication skills
- Bachelor’s degree in Computer Science, Information Technology, Information Systems, or related field (or equivalent experience)
Preferred Qualifications
- Experience supporting hybrid cloud environments
- Exposure to scripting or automation tools such as PowerShell, Python, or shell scripting
- Experience with monitoring and alerting tools
- Relevant certifications such as Microsoft Azure Database Administrator, AWS Database Specialty, PostgreSQL, Oracle, or Databricks certifications are a plus
Customized Energy Solutions offers a competitive salary commensurate with experience. Benefits are provided in accordance with CES Vietnam’s policies and applicable Vietnam law, and may include performance bonus eligibility, comprehensive health insurance, paid leave, statutory social insurance benefits, and other locally applicable benefits.
At CES, you will gain:
Meaningful responsibility and the opportunity to make a real impact in dynamic energy markets
The chance to learn from and collaborate with experienced professionals across global teams
Ongoing opportunities to strengthen your technical, analytical, and leadership skills
A supportive culture that values initiative, accountability, and continuous professional growth
We believe that when associates are challenged, supported, and trusted with responsibility, they do their best work and grow in the process.
Customized Energy Solutions provides equal employment opportunities to all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Skills Required
- 5-8 years of database administration experience supporting enterprise production environments
- Hands-on experience with SQL Server, PostgreSQL, MySQL, or Oracle
- Experience with database performance tuning, query optimization, and indexing
- Experience with backup/recovery and high availability solutions (replication, Always On Availability Groups, failover clustering)
- Experience supporting cloud platforms and cloud-based database services within AWS, Azure, or GCP
- Familiarity with ETL/ELT processes, reporting systems, or data platform environments
- Understanding of database security, access management, encryption, auditing, and compliance practices
- Strong problem-solving, analytical, written and verbal communication skills
- Bachelor's degree in Computer Science, Information Technology, Information Systems, or equivalent experience
- Experience supporting modern analytics platforms such as Databricks, Snowflake, or Azure Synapse
- Experience supporting hybrid cloud environments
- Exposure to scripting or automation tools such as PowerShell, Python, or shell scripting
- Experience with monitoring and alerting tools
- Relevant certifications (Microsoft Azure Database Administrator, AWS Database Specialty, PostgreSQL, Oracle, Databricks)
What We Do
Customized Energy Solutions is at the forefront of competitive energy markets. Established in 1998, CES was created to assist clients in managing the changes in the wholesale and retail electric markets. As the industry restructured, many participants recognized the value of creating sound market rules and staying abreast of market changes. Thus, Customized Energy Solutions was created to address the need to simplify, analyze, and influence the markets on behalf of our clients. Our clients can focus on running their businesses, while we focus on removing barriers to them doing so. Our MISSION Customized Energy Solutions is committed to promoting economic development through the advancement of transparent, efficient, and nondiscriminatory wholesale and retail electricity and natural gas energy markets. We focus on empowering our clients by sharing our understanding of the workings of the energy markets and related new technologies and supporting our clients’ operations in those markets. Through all things, we desire to honor God and our clients through the quality of our services and solutions. Our VISION To have a world-wide presence wherever deregulated electricity or natural gas markets exist. To materially accelerate the commercial application of new energy technologies and free energy market structures. To represent the highest level of energy information technology and services available to clients world-wide. Our AWARDS Customized Energy Solutions Ltd. has been recognized regionally and nationally for its impressive and sustained growth, including INC. 500 | 5000 and The Philadelphia Business Journal as a Top 100 Companies in Philadelphia, Hall of Fame for five or more consecutive years. It was ranked as one of the “Best Places to Work” in 2013 by the Philadelphia Business Journal.
