Senior Data Services Analyst

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3 Locations
In-Office
Senior level
Healthtech
The Role
Designs and delivers data requirements supporting accurate clinical trial site payments across IQVIA systems. Interprets EDC visit data, site contracts, payment triggers, and system designs; analyzes data fallout, performs corrections, resolves data flows, and escalates system issues. Collaborates with IT, Payments, Data Alignment, and other internal stakeholders to troubleshoot CTMS, DrugDev, data warehouse, and EDC issues affecting payments.
Summary Generated by Built In

•    The Senior Data Services Analyst's role is to design and deliver the upfront requirements to   
        enable downstream accurate data for site payments, spanning IQVIA proprietary systems. They  
        will be a point of contact for IT groups and Payments groups, escalating to the System 
        Alignment lead where necessary.
•    Deliver accurate site payment data for all IQVIA studies, regardless of system used for payment 
        (IQVIA CTMS or DrugDev).
•    Interpret EDC subject visit data, interpret site contracts and interpret the payment system 
        design & payment triggers. Analyse data fallout and provide any necessary corrections to   
        ensure sites are paid accurately.
•    Resolve data flows on large, ongoing projects. Escalating to Data Alignment lead where 
        necessary.
•    Interact with multiple internal IQVIA stakeholders
•    Support System Alignment lead to resolve EDC, Data Warehouse, CTMS or DrugDev system     
        issues that are preventing payments

        Qualifications

•    Bachelor’s Degree
•    Typically requires 2 -3 years of prior relevant experience.
•    Prior experience within a site payments, data flow, system reconciliation or data analysis 
        environment. or other relevant work experience
•    Experience within a CRO site payments process (EDC, Payment Systems)
        Skill/Ability
•    Intermediate to advanced Excel skills with understanding/ability of writing logic statements.   
        Ability to communicate complex project plans upwards with a simple messaging.
•    Extremely process oriented – ability to step methodically through a business process or system 
        process, and understand what is broken, the root cause, the corrective action and the 
        preventative action
•    Excellent verbal and written communication skills, with confidence attending and hosting calls.
•    Ability to communicate remotely (via teleconferencing). Ability to learn from remote training (via 
        teleconferencing & screen sharing). Ability to work productively in a global

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

Skills Required

  • Bachelor's degree
  • 2–3 years of prior relevant experience
  • Experience in site payments, data flows, system reconciliation, data analysis, or relevant work
  • Experience with CRO site payment processes, EDC, and payment systems
  • Intermediate to advanced Excel skills, including writing logic statements
  • Ability to analyze business or system processes, identify root causes, and implement corrective and preventive actions
  • Excellent verbal and written communication skills
  • Ability to communicate effectively through teleconferencing and remote training
  • Ability to work productively in a global, remote environment

IQVIA Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about IQVIA and has not been reviewed or approved by IQVIA.

  • Healthcare Strength — Healthcare coverage is positioned as comprehensive, spanning medical/dental/vision plus programs like telemedicine, EAP resources, and additional insurance options. Feedback suggests the health offering is a meaningful part of the overall rewards package, though details can vary by location and plan design.
  • Retirement Support — Retirement benefits include an employer match structure that supports employee contributions through a defined formula. This adds steady long-term value to total rewards beyond base salary.
  • Leave & Time Off Breadth — Time off offerings include vacation/paid time off, holidays, and flexibility themes, with some roles described as having discretionary or unlimited time-off models. This can make the package feel more attractive even when cash compensation is viewed as only mid-range.

IQVIA Insights

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The Company
HQ: Durham, NC
61,500 Employees
Year Founded: 2016

What We Do

IQVIA (NYSE:IQV) is a leading global provider of advanced analytics, technology solutions, and clinical research services to the life sciences industry. IQVIA creates intelligent connections across all aspects of healthcare through its analytics, transformative technology, big data resources and extensive domain expertise. IQVIA Connected Intelligence™ delivers powerful insights with speed and agility — enabling customers to accelerate the clinical development and commercialization of innovative medical treatments that improve healthcare outcomes for patients. With approximately 70,000 employees, IQVIA conducts operations in more than 100 countries. To learn more, visit www.iqvia.com.

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