Butter is the payments stack for the modern subscription economy. We're building an inclusive remote-first culture that enables our employees to contribute from anywhere in the world. We believe that anyone can have an impact so we want you to join our team to modernize subscription payments.
Butter’s impact
4% of subscription customers are lost each year when legitimate payments fail. It’s our mission to process payments more effectively, recovering millions of dollars in lost revenue.
Our ML problem space is unique:
When you join the Butter ML team, you'll dive into a unique predictive problem: optimizing the recovery of failed payments.
Part of recovering failed payments is a time bound, sequential prediction problem:
- Constraints: For every failed payment, you have a number of retries you can attempt across a given timeframe - for example 3 retries over 30 days
- Features: You'll navigate through a diverse range of payment information.
- Approaches: You'll be tasked with identifying an optimal sequence of retry attempts using novel techniques.
- Experimentation: You'll conduct dozens of model iterations, directly contributing to the performance of our product.
Requirements:
5+ years of experience delivering value through data
Python and SQL - Intermediate level and up
Strong statistics background
Diverse range of ML knowledge
Bachelors, Masters, or Ph.D in an Analytical field
Experience using generative AI to improve the quality and efficiency of your work
Philosophies: You are curious and innovative. You want to work on a small team, look forward to being scrappy, and enjoy owning challenges. We are focused on building a diverse and inclusive workforce.
If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.
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About Butter
Modern subscription companies accidentally lose up to 4% of their total customer base each year due to churn caused by legitimate payments failing (passive churn). These payments fail either because they are falsely detected as fraud or because of archaic systems in an aging payment ecosystem. Butter uses patented machine learning and artificial intelligence to deeply understand the real time state for any given payment and then optimizes for success. Butter offers a free assessment and trial to validate a customer’s found revenue opportunity, integrates with existing payment processors, and charges an ongoing success fee tied to revenue recovered. Butter typically recovers up to $1M or more of revenue for our customers and gives 1% back to causes that support our mission of enabling anyone anywhere to have access to the things they deserve and need.
Butter is well funded by leading investors and offers a competitive benefits package including unlimited PTO, 401k, and comprehensive health insurance. The salary range for this position is $112,000 - $234,800. We are focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.
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Butter Payments is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Butter considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.
Top Skills
What We Do
Subscription companies are losing 10%+ of revenue to failed payments—billions of dollars a year—a problem known as “Involuntary churn.”
Butter is on a mission to end involuntary churn. Using machine learning we help the greatest subscription companies in the world—Fabletics, The Athletic, Savage x Fenty, Found, Tonal, Hairstory—recover more revenue, optimize authorization rates, and increase customer lifetime value.
Butter, backed by world-class investors—Atomic, Norwest Venture Partners, SpringTide, Transpose Platform—is building a better future for subscription payments.
Come work with us, because subscription companies and consumers deserve Butter.
Why Work With Us
We work hard but also have diverse and full lives, making us better co-workers and builders of great products for our customers. Our diverse backgrounds make us more empathetic to each other and our customers. We are lifelong travelers and greatly value the experience of being exposed to new cultures at all levels.
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