The Role
Analyze current payment release processes to identify inefficiencies and automation opportunities; design future-state processes; develop monitoring dashboards and reconciliations; improve operating models and governance; produce SOPs and process documentation; lead stakeholder workshops and Agile delivery for operational transformation and automation initiatives.
Summary Generated by Built In
- Analyse
current Payment Release processes.
- Identify
inefficiencies and automation opportunities.
- Design
future-state processes.
- Develop
monitoring dashboards and reconciliation processes.
- Improve
operating models and governance.
- Produce
SOPs, process documentation and knowledge transfer.
Key
Skills
- Business
Analysis
- Process
Mapping (As-Is / To-Be)
- Process
Optimisation
- Business
Process Automation
- Operational
Excellence
- Process
Documentation
- Stakeholder
Management
- Dashboard
& Reporting Requirements
- Agile
delivery
Requirements
Ideal
Background
- Senior
Business Analyst with strong process improvement experience.
- Experience
in Finance, Banking or Procurement.
- Strong
stakeholder engagement and workshop facilitation skills.
- Experience
delivering automation and operational transformation initiatives.
Skills Required
- Business Analysis
- Process Mapping (As-Is / To-Be)
- Process Optimisation
- Business Process Automation
- Operational Excellence
- Process Documentation
- Stakeholder Management
- Dashboard & Reporting Requirements
- Agile delivery
- Senior business analyst / strong process improvement experience
- Experience in Finance, Banking or Procurement
- Workshop facilitation and strong stakeholder engagement
- Experience delivering automation and operational transformation initiatives
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The Company
What We Do
CyberPro Consulting (Pty) Ltd is a South African IT professional-services firm founded in 2000. It helps mid-sized and large enterprises enhance digital capabilities through enterprise, web, and mobile software, data engineering, analytics, data science, AI, cloud architecture and migration, DevOps, cybersecurity, business analysis, project management, testing, and digital transformation services. Its expertise spans banking, insurance, wealth, retail, and telecommunications clients, supporting customer journeys and user-interface design.
