We safeguard 1,200+ brands from digital attacks including bots, fraud and account abuse with Modern Defense.
The Role
HUMAN was founded in a Brooklyn sci-fi bookstore with a hacker mindset and the lofty mission of making the internet safer by putting humans first. Today, our Human Defense Platform safeguards enterprises from sophisticated bots, fraud, and account abuse—verifying the humanity of more than 20 trillion interactions per week for the world’s biggest brands and internet platforms.
Being HUMAN isn’t just our name — it’s how we show up for customers, partners, and most of all, our team. That means competitive pay, generous benefits, and meaningful perks — all in a culture that celebrates what matters to you, whether that's marathon training, your pets, or your favorite robot (we have many).
HUMAN is growing fast, and there’s never been a more meaningful time to join us. If you thrive on solving complex problems and want to help shape the future of cybersecurity, join us as we build a safer, more human internet.
The Research team at HUMAN is dedicated to protecting the internet by disrupting the economics of cybercrime. Our team builds automated detection techniques that both mitigate against known botnet operations, but also are adaptable enough to find new fraud quickly and effectively across a variety of environments and threat types.
We’re looking for an Analyst to join our team to manage the full-cycle of fraud fighting: from the early stages of exploratory research to the development of statistical detection techniques. This role is at the intersection of data, technology, and business as we aspire to deeply understand how actors are perpetrating schemes and develop a powerful product to delight our customers.
What you'll do:
- Lead research initiatives for 1-3 of our largest customer accounts, providing specialized insight reports into threats and data quality
- Identify top customer concerns and common issues to improve our product systematically
- Serve as the representative of the Research/Detection team by presenting analysis during business reviews and other customer calls
- Deliver new customer-facing features through collaboration with Customer Success Engineering teams
- Identify impactful detection leads that increase velocity from time of threat identification to implementation of mitigation in HUMAN products
- Deploy stop-gap defenses for emerging threats through the development of analyses, models, algorithms, and dashboards
- Build complex queries and reports to analyze historical data, including the use of techniques such as: sub-queries, temp tables, complex joins, variables
- Maintain product excellence and efficiency through improvements to existing techniques and tooling that reduce the time to understand a new detection lead and process it
- Build detailed documentation of models, algorithms, and analyzes to build visibility and auditability of work
Who you are:
- You have a good sense of ownership which drives you to find ways to do things better, faster, and leaner; you hold yourself accountable for the quality and accuracy of your work
- You excel at presenting complex data in a clear and engaging manner for non-technical audiences
- You are enthusiastic about providing exceptional customer support and have direct experience working with strategic clients
- You look to find new and innovative ways to tackle complex problems through meticulous experimentation and application of emerging technologies
- You are open and transparent and work in tight collaboration with other team members on data projects and cross-departmentally
- Proficiency in SQL
- Python experience or exposure, such as usage of Jupyter notebooks, strongly preferred
- AdTech experience or exposure preferred, such as knowledge of the ORTB programmatic ecosystem and protocols, knowledge of DSP vs. SSP relationships, and the basics of how ads are served
- Experience working with multi TB to PB data sets in cloud databases preferred
The base pay range for this position is $130,000- $150,000 which can include additional on-target bonus and/or incentives. The base pay offered may vary depending on location, job related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.
HUMAN prides itself on being an equal opportunity workplace. We firmly believe in putting people first regardless of who you are, where you come from, how you identify, or who your favorite robot is (we have many). We are on a mission to protect the integrity of the internet for everyone, so we welcome all individuals to come to share their unique experiences and perspectives as we fight against cybercrime together!
With Humans located in all parts of the world, we’ve fully embraced our diversity of thought and are always looking for innovative ways to connect with one another - even in virtual reality! Although New York City is our HQ, we have teams in Tel Aviv, Israel; London, UK; Victoria, Canada; San Mateo, CA; Miami, FL; and Virginia.
We trust our Humans in choosing where they work and how they work. The total rewards package we provide reflects our commitment to our Humans’ personal career development, which includes annual stipends for wellbeing and learning & development. We also offer weekly in-office lunch for hybrid employees, dedicated time off, HUMAN days, and so much more.
We’re constantly trying to anticipate the needs of our Humans to ensure each one of us is equally prepared to do some of the best work of our life. Taking care of one another is part of the HUMAN experience and how we build true HUMAN connections.
If you are an individual with a disability or special need that requires accommodation, please contact us directly.
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The Company
What We Do
We stop bot attacks. Today’s sophisticated bots impersonate human behavior to evade detection technologies. To defeat today's bots, we use a unique multilayered approach that enables us to verify the humanity of digital interactions with unmatched speed and accuracy across Applications, Performance Marketing, and Advertising use cases.
Why Work With Us
Fighting cybercrime is not easy. We’re constantly pitted against well-funded and highly-skilled hackers and botnets. In order for us to stay ahead of our adversaries, we solve problems unconventionally, move fast, and create ‘tau’ for each other to stop them. If our mission to keep the internet human appeals to you, we should talk.
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