Coderio designs and delivers scalable digital solutions for global companies. We combine strong technical expertise with a product mindset to lead complex software initiatives end-to-end. We work with international clients, value autonomy and clear communication, and build long-term partnerships through technical excellence.
🌍 More information: http://coderio.com
We are looking for a Senior Integration & Backend Engineer to design and deliver our new centralized Incident Management Platform (Vantage). In this high-impact role, you will focus strictly on system and backend integrations, connecting operational tools, alerting systems, Jira, and LLM-powered AI agents into our cloud infrastructure to streamline incident investigation, tracking, and operational automation.
The contract will initially be for 3 months, with the possibility of being extended to 6 months.
What You Can Expect (Responsibilities):
End-to-End System Integration: Design, build, test, and maintain production-grade API and webhook integrations linking alerting systems, Jira Cloud/JSM, and internal services with downstream event pipelines.
AI-Agent & Workflow Engineering: Implement Jira AI-agent integrations featuring tool calling, structured outputs, auditable write-backs, and human-in-the-loop approval workflows.
Event Ingestion & Reliability: Build resilient event ingestion services into cloud object storage (AWS S3) and internal endpoints, ensuring idempotency, rate limiting, and failure handling.
Jira Automation & Orchestration: Design bidirectional automations and custom webhook listeners with Jira Service Management (JSM) to trigger actions, update tickets, and maintain full audit logging.
Testing, Recovery & Handover: Take full ownership of integration testing suites, failure recovery/retry mechanisms, and operational runbooks to ensure a seamless handover to internal operations.
Requirements:
Experience: 5+ years in Backend Software Engineering or Systems Integration Engineering, with a proven track record delivering production-grade integrations and distributed services.
APIs & Backend Services: Hands-on mastery building and maintaining production REST APIs, webhooks, and microservices in Python (FastAPI, Flask) or Node.js/TypeScript, handling complex authentication, retries, rate limits, and idempotency.
Jira Cloud Integration: Direct, demonstrable experience building integrations with Jira Cloud / Jira Service Management (JSM) REST APIs, webhooks, and automation rules.
AI & Agentic Controls: Practical experience integrating LLMs/AI agents into real workflows, specifically implementing tool/function calling, human-in-the-loop validation, and full audit logging.
AWS Foundation: Hands-on experience with core AWS services, primarily S3, IAM, Lambda, API Gateway, and CloudWatch.
Engineering Discipline: Strong background in Git, CI/CD automation, Docker, automated testing (unit, contract, and integration tests), and drafting clear operational documentation/runbooks.
English Proficiency: Advanced professional English proficiency (written and spoken) to collaborate daily with multicultural, globally distributed teams.
Nice to Have:
Experience with messaging patterns, event brokers, or queues (e.g., AWS SQS, SNS, EventBridge, or Kafka).
Familiarity with SRE/incident response metrics (MTTR, MTTD) and observability tools (CloudWatch, Datadog, or PagerDuty).
Understanding of secure API design, audit trails, and sensitive data handling (PII/PCI compliance) in regulated environments.
Background in fintech, payment platforms, or high-availability distributed systems.
- 100% remote
- Strategic, high-visibility role within a modern engineering culture
- Collaborative international team with strong technical leadership
- Career development and growth opportunities within Coderio
At Coderio, we value talent and excellence. While we are primarily a remote-first company, this specific strategic role offers the opportunity to work directly on-site to drive high-stakes initiatives. We are passionate about technology, collaboration, and fair compensation. We offer an inclusive and challenging environment with real growth opportunities. If you are motivated to design solutions that make a difference, we are waiting for you. Apply now.
Skills Required
- 5+ years of experience in Data Engineering or Backend Integration Engineering
- Production experience delivering data pipelines and services
- Hands-on mastery of Databricks, Delta Lake, and PySpark or Spark SQL
- Experience with Databricks jobs, workflows, medallion architectures, and incremental ingestion
- Experience building and maintaining production REST APIs, webhooks, and backend services in Python using FastAPI or Flask
- Experience implementing authentication, retries, rate limiting, and idempotency
- Hands-on experience with AWS services, primarily S3 and IAM
- Experience integrating LLMs or AI agents into real workflows
- Experience implementing human-in-the-loop validation, tool calling, and audit logging
- Strong experience with Git, CI/CD automation, and automated unit and integration testing
- Ability to write clear operational documentation and runbooks
- Advanced professional English proficiency, written and spoken
- Direct experience with Jira Cloud or Jira Service Management APIs and webhooks
- Experience with Databricks Unity Catalog, row or column masking, and PII protection
- Familiarity with SRE and incident response metrics such as MTTR and MTTD
- Familiarity with CloudWatch, Datadog, or New Relic
- Background in fintech, payment platforms, or regulated data environments
What We Do
Accelerate your digital transformation with our expert nearshore engineering teams. From experienced Software Engineers to augment your tech team, to fully managed expert Development Squads. We design, engineer, and deliver customized technology solutions for companies of every size. We can assemble your enterprise-level dev squad within 7 days. Scale fast with our on-demand timezone-aligned software development talent. Contact us: [email protected]
