Senior Data Engineer

Conversation. It’s the thread between our product and our people. The tool that enables us to forge relationships through compassion and expertise. To find the connection between our differences. It keeps us close together across borders and backgrounds and helps us create our shared vision.

Rasa means tight-knit. We get to the point and have the courage to ask ‘why?’. Because through relentless experimentation, passion, and vision, we’re transforming the way people interact with organizations through AI.

That’s Rasa. That’s our message.

Join us and add yours.

We are looking for a Senior Data Engineer to take ownership of our product and business telemetry ecosystem. This is a high-impact role across the organization, requiring a strong technical foundation, a founder mindset, and the ability to act as an enabler for product and engineering teams.

You will architect and evolve our end-to-end telemetry solutions from 0 to 1, ensure data quality and consistency at scale, and collaborate closely with engineering leadership and stakeholders to translate business needs into a clear, actionable data roadmap. You bring a strong analytical mindset and treat data not just as infrastructure to maintain, but as a tool to generate insights, answer hard questions, and guide product decisions. This role is ideal for someone who is autonomous, forward-looking, and excited about using modern data and AI-powered tooling to drive better decisions across the company.

• Full-time - 100% remote - Location: Germany, Serbia or UK

• This is a remote position, but we cannot hire anybody outside our main locations for this position.

• Rasa cannot assist with work authorization (visa sponsorship) for candidates located in Serbia or UK. We can only assist candidates based in Germany.

• Architect end-to-end solutions to gather product telemetry, including offline data collection.

• Evolve and maintain our telemetry stack with a strong focus on cost efficiency and scalability.

• Define and implement best practices for product telemetry tracking, including standards, tests, and data plans, with a focus on quality and consistency.

• Own and manage our data stacks, ensuring they scale with product and organizational needs.

• Build and maintain data pipelines that connect business metrics with product metrics to empower product teams.

• Support engineering teams by investigating data consistency issues and debugging complex SQL queries.

• Share knowledge and mentor engineers on data architecture, tooling, and best practices.

• Collaborate closely with the Director of Engineering to establish the data roadmap and translate stakeholder needs into clear action items.

• Our Data Stack:

  • Google Analytics on our web properties; Salesforce for business metrics;

  • Twilio’s Segment tracking in our products (python & typescript codebases);

  • Postgres data warehouse in AWS;

  • Metabase cloud;

  • AWS Lambdas;

Please keep in mind that we are describing the background we imagine would best fit the role. Even if you don’t meet all the requirements, yet you are confident that you are up for the task, we absolutely want to get to know you!

• 5+ years of relevant experience in data engineering or related roles.

• Strong experience designing and maintaining scalable data architectures and pipelines.

• A proactive, autonomous mindset with a strong sense of ownership and accountability.

• The ability to act as an enabler, with a can-do attitude and a collaborative approach.

• Excellent communication skills and the ability to work effectively with both technical and non-technical stakeholders.

• A forward-looking perspective, with a strong interest in embracing AI-assisted coding and modern data tooling.

• An analytical mindset: you instinctively question metrics, investigate inconsistencies, and use data to drive decisions rather than just report numbers.

• A founder mindset, with the ability to operate in a high-impact role across the organization.

The team has 30 engineers and 3 product managers organized into 4 cross-functional teams, each owning their product areas end-to-end, including the metrics that define success. The team is fully remote and distributed across EU time zones, collaborating closely while maintaining strong ownership and autonomy. We are at a turning point in our journey to become an even more data-driven organization, where high-quality, consistent data plays a critical role in how teams build, measure, and improve our products.

• Flexible hours and a dedicated remote budget

• A stipend for professional development & 6 paid education days to help you grow within your role

• 26 days of PTO + paid sick leave + paid public holidays

• A Macbook, and other tech to help you do your job

• We have regular remote team events, as well as an annual company-wide offsite

• Vitality Health (UK only) // Private Health optional (Serbia Only)

• Equity options

You can find more information about our benefits per location here: Rasa Perks & Benefits

Rasa is a leader in generative conversational AI, enabling enterprises to build and deliver next-level AI assistants. Merging a state-of-the-art engine with a user-friendly no-code UI, Rasa offers an open and adaptable platform that perfectly aligns with business logic. This innovative approach makes Rasa a reliable and trusted choice for enterprises seeking to enhance customer interactions while reducing costs. Rasa is privately held with funding from StepStone, PayPal, Accel, Andreessen Horowitz, Basis Set Ventures, and others. The company was founded in 2016 and is remote-first with a global presence.

Rasa is an equal opportunity employer. We are still a small team and are committed to growing inclusively. We want to augment our team with talented, compassionate people irrespective of race, color, religion, national origin, sex, physical or mental disability, or age.

You must be located in and a resident of the location(s) listed for us to proceed with your application.