# Job Description – Senior Engineer L1
## Experience
* 10+ years of overall IT experience in software development, database technologies, cloud platforms, and production support environments.
## Technical Skills
1. Strong expertise in PL/SQL development, including complex query writing, stored procedures, functions, packages, and performance tuning.
2. Proficiency in Python programming for automation, scripting, backend development, and data processing solutions.
3. Hands-on experience with AWS services such as AWS Glue, Amazon S3, and other cloud-based data integration and deployment services.
4. Experience working with SQL-based databases and data warehousing platforms, including PostgreSQL, MySQL, and Amazon Redshift.
5. Solid understanding of ETL (Extract, Transform, Load) processes and data pipeline development.
6. Exposure to Full Stack Development with the ability to contribute across both frontend and backend technologies.
7. Strong experience in Application Support and Production Support, including incident management, troubleshooting, monitoring, bug fixing, and root cause analysis.
8. Familiarity with deployment processes, release management, and application support lifecycle activities.
## Key Responsibilities
* Design, develop, optimize, and maintain scalable database solutions and business applications.
* Develop, support, and enhance ETL workflows and cloud-based data integration solutions.
* Investigate and resolve technical, operational, and production-related issues through detailed analysis and troubleshooting.
* Analyze business requirements and propose scalable, efficient, and maintainable technical solutions.
* Develop automation tools and small-to-medium-scale applications using Python and Full Stack technologies.
* Ensure high system availability and provide timely resolution for production incidents and application issues.
* Take end-to-end ownership of change requests, including:
* Requirement analysis
* Solution design
* Development and testing
* Deployment and implementation
* Post-production support
* Collaborate effectively with cross-functional teams, stakeholders, and business users to ensure successful project delivery.
* Adhere to development standards, best practices, and quality processes to deliver reliable and maintainable solutions.
## Preferred Skills
* Strong analytical, troubleshooting, and problem-solving capabilities.
* Excellent communication and stakeholder management skills.
* Ability to work independently while leading technical deliverables with full accountability.
* Experience managing critical production support environments and handling high-priority incidents.
* Demonstrated ability to balance development responsibilities with production support commitments in a fast-paced environment.
# Job Description – Senior Engineer L1
## Experience
* 10+ years of overall IT experience in software development, database technologies, cloud platforms, and production support environments.
## Technical Skills
1. Strong expertise in PL/SQL development, including complex query writing, stored procedures, functions, packages, and performance tuning.
2. Proficiency in Python programming for automation, scripting, backend development, and data processing solutions.
3. Hands-on experience with AWS services such as AWS Glue, Amazon S3, and other cloud-based data integration and deployment services.
4. Experience working with SQL-based databases and data warehousing platforms, including PostgreSQL, MySQL, and Amazon Redshift.
5. Solid understanding of ETL (Extract, Transform, Load) processes and data pipeline development.
6. Exposure to Full Stack Development with the ability to contribute across both frontend and backend technologies.
7. Strong experience in Application Support and Production Support, including incident management, troubleshooting, monitoring, bug fixing, and root cause analysis.
8. Familiarity with deployment processes, release management, and application support lifecycle activities.
## Key Responsibilities
* Design, develop, optimize, and maintain scalable database solutions and business applications.
* Develop, support, and enhance ETL workflows and cloud-based data integration solutions.
* Investigate and resolve technical, operational, and production-related issues through detailed analysis and troubleshooting.
* Analyze business requirements and propose scalable, efficient, and maintainable technical solutions.
* Develop automation tools and small-to-medium-scale applications using Python and Full Stack technologies.
* Ensure high system availability and provide timely resolution for production incidents and application issues.
* Take end-to-end ownership of change requests, including:
* Requirement analysis
* Solution design
* Development and testing
* Deployment and implementation
* Post-production support
* Collaborate effectively with cross-functional teams, stakeholders, and business users to ensure successful project delivery.
* Adhere to development standards, best practices, and quality processes to deliver reliable and maintainable solutions.
## Preferred Skills
* Strong analytical, troubleshooting, and problem-solving capabilities.
* Excellent communication and stakeholder management skills.
* Ability to work independently while leading technical deliverables with full accountability.
* Experience managing critical production support environments and handling high-priority incidents.
* Demonstrated ability to balance development responsibilities with production support commitments in a fast-paced environment.
Skills Required
- 10+ years of overall IT experience in software development, database technologies, cloud platforms, and production support
- Strong PL/SQL development experience, including complex queries, stored procedures, functions, packages, and performance tuning
- Proficiency in Python for automation, scripting, backend development, and data processing
- Hands-on experience with AWS Glue, Amazon S3, and cloud-based data integration and deployment services
- Experience with SQL databases and data warehousing platforms, including PostgreSQL, MySQL, and Amazon Redshift
- Understanding of ETL processes and data pipeline development
- Experience contributing across frontend and backend technologies through full stack development
- Application and production support experience, including incident management, troubleshooting, monitoring, bug fixing, and root cause analysis
- Familiarity with deployment processes, release management, and application support lifecycle activities
- Strong analytical, troubleshooting, and problem-solving skills
- Excellent communication and stakeholder management skills
- Ability to work independently and lead technical deliverables with full accountability
- Experience managing critical production support environments and high-priority incidents
- Ability to balance development and production support responsibilities in a fast-paced environment
What We Do
IBS Software is a leading SaaS solutions provider to the travel industry globally, managing mission-critical operations for customers in the aviation, tour & cruise, hospitality and energy resources industries. IBS Software's solutions for the aviation industry cover fleet and crew operations, aircraft maintenance, passenger services, loyalty programs, staff travel & air-cargo management. IBS Software also runs a real-time B2B and B2C distribution platform providing hotel room inventory, rates, and availability to a global network of hospitality companies and channels. For the tour and cruise industry, IBS provides a comprehensive customer-centric, digital platform that covers onshore, online and on-board solutions. The Consulting and Digital Transformation (CDx) business focuses on driving digital transformation initiatives of its customers, leveraging its domain knowledge, digital technologies and engineering excellence. IBS Software operates from 16 offices across the world.
