What you will do
- Serve as the technical expert on all aspects of the Salesforce Health Cloud and Data Cloud platforms, providing mentorship and guidance to peers and junior consultants.
- Collaborate on development projects across the Salesforce ecosystem, including Service Cloud, Experience Cloud, and other related platforms, to deliver comprehensive healthcare solutions.
- Lead and mentor onshore and offshore development teams, providing guidance on best practices, delegating tasks effectively, and fostering a collaborative environment to ensure project success.
- Work with a wide range of Salesforce products, including Health Cloud, Service Cloud, Sales Cloud, Data Cloud, Marketing Cloud, AgentForce, Home Health (FSL), and various healthcare-specific integrations.
- Lead the design, configuration, and deployment of scalable, maintainable Salesforce solutions for large healthcare client engagements.
- Collaborate with stakeholders to define project scopes, objectives, and success metrics, ensuring clear communication throughout the project lifecycle.
- Drive the technical requirements gathering process during discovery sessions with healthcare clients, translating clinical and operational needs into robust technical solutions.
- Stay updated on new Salesforce Health Cloud and Data Cloud features, releases, and healthcare industry trends, continuously bringing innovative solutions to the table.
- Conduct technical solution reviews and architecture meetings with customers and Penrod teams to ensure alignment with healthcare compliance requirements and quality standards.
What we look for
- Have 5+ years of experience in a Salesforce consulting or development role, with 3+ years of Health Cloud experience and 2+ years of Data Cloud experience.
- Are proficient in Salesforce configuration and customization using Lightning, Flow Builder, Data Loader, and other declarative tools.
- Have a deep understanding of healthcare workflows, patient care management, provider collaboration, and healthcare data standards (HL7, FHIR).
- Are experienced in working with healthcare systems integrations (EMR/EHR, HIE, lab systems) and can troubleshoot complex healthcare data flows.
- Possess strong written and verbal communication skills, enabling you to effectively convey technical information to healthcare professionals and IT stakeholders.
- Hold Salesforce Certified Health Cloud Consultant and Data Cloud Consultant certifications.
- Are familiar with healthcare compliance requirements (HIPAA, GDPR) and security frameworks.
- Have experience with various healthcare technologies like Epic, Cerner, Athena Health, or other EMR systems.
- Possess additional Salesforce certifications such as System Architect, Integration Architecture Designer, or Platform App Builder.
- Have experience with MuleSoft, Tableau, Einstein Analytics, Marketing Cloud, AgentForce, or other relevant tools.
- Have prior experience with population health management, value-based care, or patient engagement initiatives.
Top Skills
What We Do
Penrod is the trusted Salesforce implementation, advisory, and managed services partner to solve healthcare's biggest challenges.
We're Healthcare Focused.
We understand that healthcare organizations face unique challenges. We achieve excellence by excelling in one industry. That's why healthcare & life sciences is all we do.
We're Problem Solvers.
We believe that the challenges healthcare organizations face can be solved with technology. That's why we focus on delivering solutions that are tailored to unique healthcare & life sciences use cases.
We're Authentic and Fun.
We aspire to bring our authentic selves into every engagement. That's how we develop relationships that result in the best solutions.