Senior Data Analyst

Join Truecaller – The place where innovation meets impact!

Truecaller's mission is to build trust in communication by making it safer, smarter, and more efficient. Born in Sweden, trusted by the world, and here’s why we stand out:

• We are trusted by over 450 million active users every month across 190+ countries
• We identify over 15 billion calls daily, helping users avoid spam and scams
• We are powered by a team of 450+ employees from 45+ nationalities

We always look for people who take initiative, own their work, and keep raising the bar. An entrepreneurial mindset matters here, especially when it turns bold ideas into real actions. We stay collaborative and focused, always searching for smarter paths forward. If you want to make an impact and grow with a team that inspires millions, you’ll fit right in.

The role:

We in the Messaging team own everything under the messaging domain at Truecaller. We build, transform, and optimize existing and new features to make messaging more reliable and secure for our users. With over 450 million users, we operate one of the world's largest Instant Messaging (IM) services.

As a Senior Data Analyst, you’ll be responsible for the team's quantitative insights. From understanding our data, identifying problems, to working with product, tech, and design on hypothesizing solutions. You’ll be the driver of our experimentation and learning efforts. The messaging team sits at the very core of the Truecaller experience, so you’ll have plenty of opportunities to work with other teams and the executives.

What you’ll do:

• Understanding Truecaller's data, particularly related to the Messaging team.
• Taking ownership of quantitative insights for the Messaging team, playing a crucial role in product development.
• Defining experiments, overseeing their setup, and analyzing their results to drive decision-making.
• Developing and maintaining key performance indicators (KPIs) for the team, ensuring their tracking, reliability, and reporting.
• Creating data pipelines and dashboards to measure the team's KPIs and effectively communicate insights to both the team and leadership.
• Coaching and mentoring the team on experimentation and data-driven product development processes, fostering a culture of data-driven decision-making.

What you bring in:

• 6+ years of experience in Data Analytics
• Experience in using SQL to extract, transform, and analyse data
• Experience in data visualisation tools like Looker (preferred), QlikSense, Tableau, or Power BI
• Experience in mentoring, coaching, and evangelizing about data in product development
• Experience in digging into different data sources to understand why specific customer behaviours happen
• Excellent communication skills in English

It would be great if you also have:

• Big data query tools (we use BigQuery).
• Experience with data from mobile applications.

What we offer:

We support growth through learning resources, leadership programs, mentoring, and real hands-on work. People can move between teams and projects to build new skills and keep things interesting. We offer clear internal mobility and a transparent path for progression, with leaders who stay involved and provide guidance throughout the year. In addition, you will benefit from:

• A comprehensive compensation package: We offer a competitive salary, 30 days of paid vacation, private health insurance, parental leave top-up, pension, and wellness contributions.
• Modern tools to do your best work: Choose your preferred computer and phone within our budget, so you can work comfortably and efficiently.
• A people-focused office culture: We value in-person collaboration and follow an office-first model, with some flexibility. Our offices offer a vibrant environment with opportunities to learn, connect, and recharge, from breakfast, lunch, and well-stocked snack stations and quiet spaces to team activities such as movie nights, tech meetups, and cultural events. There's something for everyone.
• Truecaller’s “Lab Days” offer a space for imagination: 5 times per year for 3 days, where everyone steps away from their normal tasks to explore new, bold ideas and build things they’ve always wanted to. It’s a space where curiosity leads the way, and prototypes take shape. Some concepts even make it into production, and a few have grown into real features used by millions today. Lab Days allow you to be creative, learn fast, and help shape Truecaller's future.

Come as you are:

Truecaller is committed to building a diverse and inclusive team. We believe that a wide range of backgrounds, perspectives, and experiences strengthens our products and our culture. No matter where you're from, what language you speak, or how you identify, we value what makes you unique and would love to get to know you.

Check out Life at Truecaller - Behind the code: https://www.instagram.com/lifeattruecaller/

Sounds like a great opportunity?

We will fill the position as soon as we find the right candidate, so please send your application as soon as possible. As part of the recruitment process, we will conduct a background check.

We only accept applications in English.