Who are we?
We are a globally expanding software technology company that helps brands communicate more effectively with their audiences. We are looking forward to expand our people capabilities and success in developing high-end solutions beyond existing boundaries and establish our brand as a Global Powerhouse.
We are free to work from wherever we want and go to the office whenever we like!!!
What is the role?
We are looking for a Senior Data Analyst to take part in our team.
What you’ll be responsible:
- Analyze large-scale customer behavior data across digital channels (SMS, push, email, WhatsApp, RCS, Telegram) to uncover insights on click/open likelihood, conversion funnels, and engagement trends.
- Create advanced customer segmentation models and develop RFM (Recency, Frequency, Monetary) analyses to identify high-value customers and optimize targeting.
- Collaborate with product and marketing teams to deliver insights that improve churn prediction models, retention initiatives, and personalization strategies.
- Translate business questions into structured data problems using ClickHouse, Athena, EMR, S3, and relational sources like PostgreSQL and MongoDB.
- Build and maintain dashboards, reports, and analytical frameworks to monitor customer journeys, campaign effectiveness, and growth KPIs.
- Contribute to the evolution of our Customer Data Platform (CDP) and data lake analytics infrastructure.
- We are looking for a passionate talent who has;
- Analyze large-scale customer behavior data across digital channels (SMS, push, email, WhatsApp, RCS, Telegram) to uncover insights on click/open likelihood, conversion funnels, and engagement trends.
- Create advanced customer segmentation models and develop RFM (Recency, Frequency, Monetary) analyses to identify high-value customers and optimize targeting.
- Collaborate with product and marketing teams to deliver insights that improve churn prediction models, retention initiatives, and personalization strategies.
- Translate business questions into structured data problems using ClickHouse, Athena, EMR, S3, and relational sources like PostgreSQL and MongoDB.
- Build and maintain dashboards, reports, and analytical frameworks to monitor customer journeys, campaign effectiveness, and growth KPIs.
- Contribute to the evolution of our Customer Data Platform (CDP) and data lake analytics infrastructure.
Join Our Team!
Top Skills
What We Do
We provide a seamlessly integrated all in one omni-channel marketing solution that enables organizations to engage in relationship marketing with their target audience, customers across complex marketing mix in an efficient and cost effective way. Our clients can communicate with their target audience via e-mail, SMS, MMS, Social Media, Push Notifications, Whatsapp, Text to Speech (IVR) or any other channels they have...We provide a boutique solution through its easy integration feature and it makes campaign management much more efficient as a "centralized" solution. When integrated into the organizations’ CRM systems, SmartMessage tracks actions in many different fields such as customer interaction history, salesforce automation, lead management, marketing & campaign management, service requests and complaints management, contact center automation, social media integration, customer loyalty and constantly provides feedback in these exact fields. In organizations using SmartMessage a "Customer Oriented" structure emerges. Depending on our clients requirements, we can provide this service as an on-premise and/or on-cloud.
.png)
