Reports to: Director of Business Operations
Location: 100% remote, USA-based only
Company Summary
Publishing.com empowers individuals from all walks of life to generate meaningful income streams through book publishing. As a leading online education platform, we specialize in guiding our students through the processes of writing, publishing, and selling books and audiobooks on major platforms like Amazon and Audible. We are thrilled to announce that Publishing.com has been recognized as the 19th fastest-growing private company in America for 2023, according to the prestigious Inc. 5000 list. Over the past two years, we've experienced an incredible 30% year-over-year growth and expanded our team by 500%. Recently, we hit a major milestone by helping 60,000+ students through our programs.
Our mission is to become the premier destination for all publishing-related needs. In line with this vision, we are excited to announce the launch of our latest innovation, Publishing.ai, a software designed to revolutionize the publishing industry further. This year marks a significant milestone in our journey toward achieving our goal, as we continue to expand our offerings and support our community of publishers.
About The Role
We are seeking an experienced Senior Data Analyst to join our dynamic team. As a Senior Data Analyst, you will play a critical role in driving business insights and strategic decision-making by transforming complex data into actionable insights. As a key member of our Business Operations team, you will work closely with cross-functional teams to understand business goals, analyze data, and build reports that provide value to stakeholders across the organization.
This role requires a proactive leader with the ability to analyze large and complex datasets from various sources to derive meaningful insights that inform business decisions. The Senior Data Analyst will work closely with leaders across the business to optimize performance, drive continuous improvement, and ensure the seamless execution of business initiatives. They will help identify and define key performance indicators (KPIs) and metrics, and build the necessary dashboards and reporting solutions to track them.
Who You Are
You are motivated by and hyper-focused on diving into complex datasets, driving efficiency, data integration, automation, and owning the buildout of key metrics and dashboards across the company. You are the central point of contact for owning our data from Executive KPIs through department-level metrics that drive our key decisions and strategy. You have strong attention to detail and are experienced in using tools like Sigma Computing and other reporting tools to support business stakeholders with self-service analytics. You possess an ownership mentality, ensuring that initiatives are seen through to successful completion. You are skilled in the technical aspect of data and integrations, and also possess strong communication skills, with the ability to present technical findings to non-technical stakeholders.
Responsibilities
Planning and Tactical Execution:
- Serve as a key member of the Business Operations team, owning our complex data, and turning it into actionable insights and recommendations across all departments
- Collaborate closely with the Director of Business Operations and leadership team to provide data modeling, data transformation, and best practices for data management
- Lead the charge in monitoring progress, and adjusting plans as necessary to meet evolving company needs
Cross-Departmental Collaboration and Support:
- Forge strong relationships with department leaders, providing them with the data analytics support needed to achieve our strategic goals
- Collaborate with other departments, including sales, marketing, finance, and customer service, to ensure operational alignment
- Help lead a culture of continuous improvement, leveraging data to inform decision-making and strategic adjustments
Performance Metrics and Accountability:
- Owns, organizes, and maintains company-wide data assets, including enterprise data repository
- Prioritize and develop dashboards for department heads and senior leadership to support execution goals
- Establish and monitor key performance indicators for operational effectiveness, ensuring that all departments are accountable and contributing to the company’s success
Requirements
- 5+ years of experience in a data analysis or business intelligence role
- Analytics background or previous role owning dashboards/centralized organizational metrics
- Proven experience in collaborating with leadership teams, with a demonstrated ability to align and enhance cross-departmental functions and processes
- Strong experience with data visualization tools, such as Sigma Computing, Looker, Tableau, or Power BI, and the ability to create intuitive, impactful dashboards
- Expertise in SQL for querying large datasets in cloud-based data warehouses, particularly Snowflake
- Experience with Python, R, or other programming languages for statistical analysis and data manipulation
- Understanding of A/B testing, cohort analysis, or other advanced analytical methodologies
- Experience with DBT (Data Build Tool) to model and transform raw data into clean, accurate datasets for analysis
- Proficiency with Fivetran or other ELT/ETL tools for automating data pipelines
- High attention to detail and commitment to data accuracy
- Experience in a high-growth environment, with the flexibility and creativity to adapt to and drive change
- Ability to work in a fast-paced environment and manage multiple priorities effectively
- Bachelor's degree in computer science, data analytics, business, and any other relevant field experience
- Experience in early-stage growth companies or the SaaS industry is a plus!
Expected Base Compensation: $105,000 - $130,000 USD Annually
Why Publishing.com?
At Publishing.com, our dedication to our mission and core values isn't just talk; it's reflected in how we treat our team. We believe in nurturing our employees' well-being, supporting their families, and empowering them to contribute to their communities. Here's how we stand out:
- Recently recognized as #19 on the Inc 5000's list of Fastest Growing Private Companies in America for 2023
- We are a completely remote team located worldwide with 100+ employees
- We have great benefits including paid time off (PTO), competitive health, vision, and dental benefits, 401k, and team socials...yes, even remotely
- We care about our culture deeply and live by our company values (1) Service that WOWs, (2) Ultimate Team Player, (3) Great Freakin' Attitude, (4) Billion Dollar Standards
- We encourage learning, growth, and continuous improvement and create meaningful programs to support our employees' professional development
- If you want to join a team on the ground floor, this is your chance: we are expanding beyond being an education company to become the one-stop shop for all your self-publishing needs
*Some benefits are available to our US-based employees only.
What We Do
At Publishing.com, we're not just a company – we're a movement. Recently recognized as #19 on the Inc 5000's list of Fastest Growing Private Companies in America for 2023, our journey is one of explosive growth and unwavering dedication. Founded in 2017 by Christian & Rasmus Mikkelsen, we've evolved from a 2-person start-up into a global powerhouse with over 50 remote team members dispersed across the world. Last year alone, we achieved a remarkable milestone by generating over $60M in revenue. And guess what? This is just the beginning!
As a trailblazing online education company, our mission is clear: to empower individuals from diverse backgrounds to harness the potential of the booming self-publishing industry on Amazon. With an ever-growing community of over 30,000 students, we're committed to providing them with a transformative pathway that leads to both time and financial freedom – all while circumventing the usual challenges associated with establishing a full-fledged business.
Our comprehensive ethical A.I. programs equip individuals with the knowledge, skills, and strategies needed to thrive as self-publishers on Amazon. From outsourcing writing and editing to mastering book formatting, cover design, and cutting-edge marketing techniques, our guidance covers every facet of the self-publishing journey. We walk alongside our students, ensuring they navigate the intricate self-publishing landscape with confidence and success.
Inclusion, transparency, and mutual respect are the bedrock of our thriving environment, fostering a place where individuals flourish while cultivating genuine passion for their work. Our team of over 60 dedicated individuals embodies our values and ethos, consistently going above and beyond to support our 30,000+ publishing students.
Curious about joining our incredible team? Explore our flexible, fully-remote opportunities below:
https://www.publishing.com/careers
Why Work With Us
Our team of curious and innovative people strives to lead the industry, using AI to enhance publishing. We value each member, guided by our core principles: Ultimate Team Player, Billion Dollar Standards, Service That Wows, and Great Freakin' Attitude. We foster openness, inclusivity, and authenticity for creativity and collective success.
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