Are you an impact-driven problem solver who is passionate about making a difference in the lives of others while contributing to a successful business? Join Carewell and be a part of a team that creates impactful solutions for caregivers and their unique challenges. We're looking for hardworking individuals committed to raising the bar and striving for impact, scalability, and simplicity. Build your career with Carewell, a category-defining business dedicated to making caregiving easier.
The importance of hiring a Senior Data Analyst
At Carewell, the Senior Data Analyst plays a vital role in supporting the Analytics organization by providing in-depth analyses, building insightful dashboards, and automating reporting processes. The ideal candidate will be a data-driven analyst capable of delivering precise and consistently accurate coverage across all levels and departments within the organization, with a focus on Marketing Performance & Acquisition, Supply Chain/Operations, and Merchandising/Category Management.
What you’ll do:
- Design, develop, and maintain dashboards for assigned business units, enabling data-driven decision-making.
- Proactively identify data gaps and trends to optimize website conversion.
- Define, track, and report on key performance indicators (KPIs) for business unit initiatives, including Marketing Performance and Customer Acquisition Cost.
- Write efficient and scalable SQL queries to extract, transform, and analyze raw data.
- Effectively communicate insights and recommendations to stakeholders and executive leadership.
KPIs:
- Site Conversion
- New Customer Acquisition
- Autoship Sign-Up
- In/Out-of-Stocks
- Sales & Profit Margin
What you’ll need:
- 3-5+ years of hands-on experience in Data Analytics, ideally within an e-commerce setting.
- Proven expertise in writing complex SQL queries for data extraction and transformation.
- Advanced proficiency in Microsoft Excel for data analysis and manipulation.
- The ability to thrive in a fast-paced, "scrappy" entrepreneurial start-up environment.
- Experience working with clickstream data using tools such as Google Analytics or Adobe Analytics.
- Strong data visualization and dashboarding skills using tools like Tableau, Looker, or PowerBI.
- Demonstrated experience in building and maintaining reporting systems, conducting in-depth analyses, and delivering measurable results.
- A strong analytical foundation and data-driven approach to problem-solving.
- Excellent communication and presentation skills.
What we offer:
- Competitive compensation
- Health, Dental, and Vision insurance
- Short-term Disability and Life Insurance (100% employer-sponsored)
- Long-term Disability
- Supplemental Life Insurance (employee-sponsored)
- 401(k) Retirement Plan
- 100% Remote
- Generous paid time off and 6 paid holidays
- Employee discount
About Carewell
Carewell is a category-defining business that is dedicated to providing the most trusted and reputable retail source for caregiving products. Our vast selection of expert-vetted products includes incontinence supplies, wound care, nutrition, mobility aids, and more, all available at the best prices with fast, reliable shipping. We are proud to have been recognized as one of the fastest-growing companies in the US, ranked on the Inc. 5000, and named one of the most customer-centric companies in the world by Forbes in 2022. At Carewell, we understand the importance of caregiving, and we strive to provide the highest quality products to help caregivers provide the best care possible for their loved ones.
As the number of older adults in the US grows, the need for caregiving solutions will only increase. By joining Carewell, you will have the opportunity to work in a space that is constantly evolving, with new challenges and opportunities for growth. We are committed to being architects of our own success, always striving to improve our teams, partnerships, and solutions to ensure impact, scalability, and simplicity. As a member of our team, you will have the opportunity to collaborate with like-minded individuals, using customer insights, data, research, and feedback to make decisions and create the most effective solutions. If you are ready to join a team of dedicated individuals who are committed to making a difference in the world, Carewell is the place for you.
Learn more about us in the Carewell Newsroom.
Top Skills
What We Do
Carewell is a family-founded e-commerce company with a mission to improve the lives of caregivers and their loved ones. Our story began in 2015, when our founders were among the 20% of Americans who act as informal caregivers. They were unable to find the guidance and selection they needed in one place, so they formed Carewell to be a source of support for independent caregivers seeking proactive service, compelling content, and expert-vetted products.
Our core values are more like care values. We put people first by viewing employees and members as family, celebrating their accomplishments with claps and cheers, and acknowledging their struggles with support and encouragement. We support with empathy by understanding problems first, then solving them with compassionate guidance. We empower members and employees alike with educational content, actionable solutions, and ongoing advocacy.
We create exceptional experiences that result in a safe, simple buying experience with reliable, responsive service for members and clear paths to growth and work-life integration for employees. We celebrate diversity by hiring people from varied backgrounds because we believe our differences drive smarter decisions, increase innovation, and foster a culture of respect. And finally, we encourage advocacy because we know that happy, healthy members and employees drive successful, sustainable companies—if members aren't raving about our service and employees aren’t singing the praises of our culture, we need to work harder.
