- Lead high-impact, end-to-end analytics projects that inform key business and product strategies.
- Partner cross-functionally with stakeholders to align on priorities and translate questions into analytical frameworks.
- Deliver clear, data-driven insights that influence decision-making across the organization.
- Design and maintain dashboards, models, and datasets that empower business teams to self-serve and track performance.
- Identify data quality issues and help resolve inconsistencies across source systems.
- Support lifecycle and engagement analytics to inform retention, LTV, and user journey improvements.
- Collaborate with Finance to measure and forecast the financial impact of product and business decisions.
- Respond to ad hoc analytical requests with accuracy, efficiency, and business context.
- Bring thought leadership to Thrive Market’s data practices — recommending new ways to enhance our analytical toolkit and processes.
- Partner with the Retention Marketing team to evaluate customer journey touchpoints, measuring the effectiveness of email, SMS, and app engagement campaigns.
- Build dashboards and models to monitor lifecycle KPIs (churn, reactivation, engagement rates), identifying opportunities to improve retention and loyalty.
- Deliver insights that inform personalization strategies and CRM segmentation, enabling more relevant, data-driven communications that enhance customer lifetime value.
- 7+ years of experience in data analytics, with a strong track record of business impact.
- MBA with a focus in analytics, strategy, or a related quantitative field.
- Ability to translate business questions into analytical frameworks and provide actionable, prescriptive insights to stakeholders.
- Proficiency in SQL and data visualization tools (e.g., Domo, Looker, Tableau) with a focus on self-serve dashboard governance.
- Advanced SQL skills with experience in cloud data warehouses (Snowflake, BigQuery).
- Experience using DBT and Python for data manipulation, transformation, and processing.
- Strong foundation in statistics and multivariate regression.
- Expertise in building and interpreting member segmentation models to drive personalized lifecycle campaigns.
- Proven track record of designing, executing, and analyzing complex A/B and multivariate tests across channels (email, SMS, push, onsite).
- Strong ability to connect CRM metrics (e.g., retention, LTV, churn, reactivation, ROAS) to overall business impact
- Ability to clearly communicate insights to non-technical audiences and influence decision-making.
- Experience collaborating with CRM, product, and data engineering teams to influence experimentation design, campaign strategy, and measurement frameworks.
- Strong knowledge of data quality, attribution, and causal inference techniques in the context of CRM performance measurement.
- Curious, collaborative, and highly self-motivated — with a bias for action and a business-first mindset.
- Experience in eCommerce or subscription businesses is a strong plus.
- Comprehensive health benefits (medical, dental, vision, life and disability)
- Competitive salary (DOE) + equity
- 401k plan
- 9 Observed Holidays
- Flexible Paid Time Off
- Subsidized ClassPass Membership with access to fitness classes and wellness and beauty experiences
- Ability to work in our beautiful office in Playa Vista
- Free Thrive Market membership with exclusive employee discount
- Coverage for Life Coaching & Therapy Sessions on our holistic mental health and well-being platform
© Thrive Market 2025 All rights reserved.
- Compensation Description - The base salary range for this position is $130,000 - $170,000/Per Year.
- Compensation may vary outside of this range depending on several factors, including a candidate’s qualifications, skills, competencies and experience, and geographic location.
- Total Compensation includes Base Salary, Stock Options, Health & Wellness Benefits, Flexible PTO, and more!
Top Skills
What We Do
Thrive Market was founded in 2014 with a mission to make healthy and sustainable living easy and affordable for everyone. We're an online grocery store that delivers the highest-quality organic and sustainable products at member-exclusive low prices. What's more, every paid annual membership sponsors a free one-year membership for a family in financial need. Every day, we leverage innovative technology and member-first thinking to help our more than 1.5 million members find healthy products, support brands making an impact, and build a better food future in the process. In 2020, we became a Certified B Corporation, making us the largest grocer in the U.S. to earn this coveted qualification.
Why Work With Us
Thrive Market was born out of a mission to deliver better products, better brands, and a healthier lifestyle to families throughout the United States. Our team is energetic, talented, and collaborative working together to reach our goal of providing our members with a best-in-class marketplace.
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Thrive Market Offices
Remote Workspace
Employees work remotely.
Thrive Market is a Remote-First Workforce: We host a number of events in our Playa Vista office where all employees are welcome!